Ratings based on 3,293 Verified Reviews

4.4 out of 5
64% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

nice and close to the beach

Posted May 19, 2017
Pros: clean room. daily room service.
Cons: Staff were Ok but not particularly helpful. Restaurant staff (breakfast) did not know which meats were halal and told us to ask the chef ourselves!!
Location: cafes, restaurants and the ocean
Clean room, nice bathroom, good daily room service.
2 out of 5
Recommended
for Everyone
by A verified traveler from dubai UAE

Not bad for the price but could do a better job

Posted May 12, 2017
Room not cleaned properly. Half the fittings falling off, Understaffed when groups arrive!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good option, close to beach, resturants & trams

Posted Apr 26, 2017
Central hotel, walk out the door and you are close to the beach and public transport. Four swimming pools where a bonus however it was very windy and was over looked by all the other hotels which also caused a lot of shade on the pool area over the day. Room very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2017
Best Hotel ever. The staff and room were excellent.
2 out of 5
by A verified traveler

OVER PRICED - disappointed not 5 star standards

Posted Apr 2, 2017
Pros: THE STAFF WERE FINE
Cons: TWIN BEDDING TO SMALL(single beds) , BREAKFAST TELL THE BOSS TO GO EAT THERE.FACILITIES NEED ATTENTION sauna leeks AIR, POOLS NEED SOME ATTENTION.
Location: SURFERS IS FINE BUT I WOULD BE CAREFULL AT NIGHT LOTS OF DRUNKS.
BEDS NOT OF A 5 STAR STANDARD , FACILITIES LOOK RUN DOWN , BUFFETT BREAKFAST VERY ORDINARY FOE $39.00 DOLLARS . TERRIBLE VALUE FOR MONEY
3 out of 5
by A verified traveler from Gold Coast, Australia

Have stayed in cheaper hotels that were nicer

Posted Mar 6, 2017
Our stay at the Hilton was a bit disappointing. When staying at a 5star hotel you have high expectations. The service was mediocre, the room was bare and nothing fancy, for such a young hotel it's wear and tear is showing already. Buffet breakfast was good, great selection of food and good quality. Would probably go again for breakfast but wouldn't stay at the hotel, not worth the price you pay.
5 out of 5
Recommended
for Everyone
by A verified traveler from GC

The best hotel in the middle of Surfers Paradise

Posted Feb 28, 2017
Very relaxing and amazing room with a view of surfers and the beach! Very well mannered staff as well which is a must for me. Really made me feel like I was on holiday and would have been absolutely happy just staying in the hotel room but being right in surfers you get the best experience of relaxing and exploring!
5 out of 5
by A verified traveler

great location

Posted Feb 21, 2017 on Hotels
great balcony and view. very nice room. good pool area. executive lounge was very nice. great location. above average wifi for Australia.
5 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Couldn't recommend it more

Posted Feb 20, 2017 on Wotif
Lovely room, nice and clean. Staff were friendly and helpful, and the fees are not 'break the bank' expensive considering what you get. I recommend booking the club lounge- awesome food and drinks with an amazing view, really worthy the extra. Just wish there was free parking & wifi, then it would be perfection!
4 out of 5
by Matthew

Great Hotel

Posted Feb 20, 2017 on Hotels
Great hotel in a great area. Busy. Nice clean modern facilities. Pools are great!