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Response from The Team at Oceana on Broadbeach on Apr 9, 2024
Dear JasonThanks for your 5* review.We're happy to see that you had a great holiday and found everything great.Until we meet again, travel safely.Kind regards
2 bedroom ocean view apartment was huge. Bedrooms seperated with living between. Comfortable beds. Nice views. Well equipped.
Michele
Stayed 4 nights in Mar 2024
Response from The Team at Oceana on Broadbeach on Mar 26, 2024
Dear MicheleThank you for your 5* review.We're glad to hear that you found the apartment to your liking and the beds comfortable.We hope to see you again for another stay.
Beachside position was great, and the room had great ocean views. The room itself was a bit dated and dirty. The Livingroom rug is heavily stained and bed linen is also stained. Supplies for a 5 day stay were light (2 towels, 1 garbage bag etc) TV needed resetting occasionally but if this is all I can complain about overall it was good. The property is clean although a bit dated it is kept in good order. It is in between Surfers Paradise and Broadbeach for eating out options so will require a walk if you are eating out.
David
Stayed 5 nights in Mar 2024
Response from The Team at Oceana on Broadbeach on Mar 13, 2024
Dear David, thank you for your review.We are pleased to hear that you enjoyed your stay.We look forward to welcoming you back.Kind Regards
Oceana on Broadbeach is a wonderful place to stay.
It is right on the beach, an amazing beach at that!
The condo is spacious, comfortable and updated. The bed was very comfortable.
The pools and hot tub are great for families.
I would highly recommend this condo!
Lesli
Stayed 3 nights in Feb 2024
Response from Christina - Reservations on Feb 26, 2024
Dear Lesli, thank you for your 5* review.We're delighted to hear that you found everything to your liking, which is the most important thing.We hope to see you back for another stay.Kind regards
Arrived to be told air conditioning not working in apartment. Requested a different apartment and again air conditioning not working. When we said we wanted to cancel our booking another apartment with working air conditioning was found. Bed spread on one bed had fresh looking red blood stains on it…bathroom towels were well and truly passed there use by date. No coffee machine in kitchen and very basic equip in kitchen. Plates/cups etc had to be washed before use as they clearly hadn’t been washed before being put back in cupboard - food remnants still on plates and coffee rings in mugs…furnishings very outdated and worn - metal on coffee table rusting…Will never stay here again.
susie
Response from Sunny on Jan 22, 2024
Sorry for your disappointing experience, each apartment service comes with an arrival check where the management team confirms the cleanliness. The apartment is in our superior category which it comes with modern furniture. The guest can report any issue to the reception and we will always try our best to provide solution. Thanks for your review.
6/10 Okay
Jun
Traveled with family and small children
Jan 17, 2024
Liked: Cleanliness, amenities
Wifi always broken. The bath room smell not good.everything else is fine.
Jun
Stayed 4 nights in Jan 2024
Response from Sunny on Jan 22, 2024
Thanks for your review, we always strike to improve guest overall experience. Sorry to hear that you experienced wifi issue and the bath room problem. We will certainly improve these area and hope to see you again at Oceana.
Thank you for your great review, hope to see you again soon
10/10 Excellent
Kim
Dec 19, 2023
Kim
Stayed 14 nights in Dec 2023
Response from Deborah on Dec 20, 2023
Thank you for your great review, hope to see you again soon
10/10 Excellent
Ileana
Dec 11, 2023
Ileana
Stayed 3 nights in Dec 2023
Response from Deborah on Dec 13, 2023
thank you for your great review, hope to see you again soon
8/10 Good
Rumen
Nov 7, 2023
Liked: Cleanliness, room comfort
Good choice for family vacation
Clean and in very good condition.
Cleaning services are not included during the stay.
Beds and especially the pillows could be more comfortable.
But overall had good and pleasant stay with my spouse .
Rumen
Stayed 7 nights in Oct 2023
Response from Deborah on Nov 7, 2023
thank you for your lovely review, all holidays apartments on the Gold Coast only do service if you stay 8 or more days, thats why they are self contained apartments, hope to see you again soon
10/10 Excellent
Andy
Traveled with family
Oct 24, 2023
Liked: Cleanliness, room comfort
Andy
Stayed 5 nights in Oct 2023
Response from Deborah on Oct 31, 2023
Thank you for your wonderful review, hope to see you again soon
Even though this apartment is in need of a revamping the outlook and pool area are beautiful. Staff were amazing and will choose to stay there again next year .
Kerrie
Stayed 5 nights in Oct 2023
Response from Deborah on Oct 18, 2023
Hello Kerrie, thank you for your review, some apartment are renovated they are called the superior, agree views are amazing, hope to see you again soon
10/10 Excellent
Kathy
Mar 25, 2023
Liked: Cleanliness, room comfort
Kathy
Stayed 3 nights in Mar 2023
Response from Jo / Reservations on Mar 25, 2023
Thank you for submitting a wonderful review of the property. We are delighted to score so highly across the 3 key categories. We anticipate your return Kathy :)
10/10 Excellent
Luke
Traveled with family
Mar 13, 2023
Liked: Cleanliness, room comfort
Oceana Broadbeach March 2023
What a fantastic place to stay. Overlooking the beach. Surfers and Broadbeach city centers roughly 1KM walk away. The pools are awesome and Lola's café across the road is open very early each morning with wonderful Coffee and food. We also enjoyed dinner and drinks at the Bowls club. Great size apartment and also very clean.
Luke
Stayed 7 nights in Mar 2023
Response from Deborah on Mar 13, 2023
Thankyou for your great review, agree with everything you have said, hope to see you again soon, will pass your comments re cleaning to the Housekeeping department
Loved waking up to the sunrise and view! Pool was great for the kids and the location was excellent. Cafe across the road for breakfast.
Apartment was brilliant, great size and the balcony was lovely sitting and watching the beach and surfers. Definitely be back!
Belinda
Stayed 7 nights in Sep 2022
Response from Deborah on Oct 11, 2022
thank you for your kind review, nothing beats that view in the morning, sometimes you can even see whales from your balcony, hope to see you again soon
The views from our 6th floor apartment (blue tower) were outstanding and size (over 150m2) was more than enough for most people. The grounds around swimming pool were nice, well maintained and secure with direct access to the beach. Underground carpark was safe and secure. As in most places of that size there were some building/maintenance activities creating noise BUT it is something that needed to be done so all good.
The fridge and dishwasher could have some upgrade though as it showed its age.
Przemyslaw
Stayed 6 nights in Jul 2022
Response from Gavin on Aug 5, 2022
Thanks for the review. We have noted your feedback and thank you for them.
Large room.
Amazing view.
Fantastic location
Loved everything about it.
Brooke
Stayed 7 nights in Jul 2022
Response from Deborah on Jul 25, 2022
Thank you for your lovely review, hope to see you again soon
10/10 Excellent
Lisa
Traveled with group
Jul 16, 2022
Liked: Cleanliness, room comfort
Perfect place to sta!
Great accommodation, fabulous location, stunning views and very friendly staff. Highly recommended!
Lisa
Stayed 8 nights in Jul 2022
Response from Gavin on Jul 16, 2022
Thanks for the review Lisa, we look forward to your next visit. We appreciate your feedback.
8/10 Good
Bradley William
Traveled with family
Jul 14, 2022
Liked: Cleanliness, amenities
Oceana met our expectations. Large clean apartment with great views and easy walk to centre of Broadbeach.
Bradley William
Stayed 5 nights in Jul 2022
Response from Joanne on Jul 14, 2022
Thank you for your feed back Bradley and for choosing Oceana on Broadbeach for your most recent stay. We look forward to seeing you next time.
Regards,
Reservations
8/10 Good
freyja
Traveled with family and small children, Traveled with family
This was our second stay here and won’t be the last. The facilities are terrific, location is great and ample parking. Feels really safe. The cafe, fish & chip and bottle shops over the road make it a super easy holiday - stay in or walk 20 minutes to an abundance of restaurants. I needed to extend my stay by a night and it was simple and easy - the managers were so helpful.
Leanne
Stayed 4 nights in Mar 2022
Response from Gavin on Mar 12, 2022
Thanks for the review Leanne, we appreciate your comments and we agree, there is not a better sight to see of a morning when you look out the windows at the ocaen and have facilities such as those at Oceania that allow you to enjoy your well earned break. Thanks again
The apartment was great. It would have been made all the better if there were just a few basic essentials in there other than the obligatory tea and coffee. A decent non stop pan would also have been a bonus. It’s the small things that make the difference. All in all I would definitely stay again.
Overall this is a great property with fantastic views over broadbeach and south depending on what floor you are on. Pools are great, one heated and reception friendly. The only thing we would note is that cleaning could be better. We found multiple items under the couches for example and the extensive windows could have done with some work.
Andrew
Stayed 7 nights in Sep 2021
Response from rv on Sep 27, 2021
Thank you for your review. We appreciate your feed-back.
Thank you for your review we appreciate your comments.
10/10 Excellent
Kim
May 29, 2021
Liked: Cleanliness, room comfort
Kim
Stayed 4 nights in May 2021
Response from RV on May 31, 2021
Thank you for your great score
10/10 Excellent
Melissa
Traveled with group
Apr 27, 2021
Liked: Cleanliness, room comfort
Great place for a child-free holiday
We had a great time holidaying with a group of friends. Wonderful view with easy access to the beach. Location was perfect. Not too close to nightlife but still easy to walk to most locations
Melissa
Stayed 3 nights in Apr 2021
Response from RV on May 3, 2021
Thank you for your review. We appreciate your feedback.
Gavin on front desk was lovely, very welcoming.
Property was roomy and comfortable but dated.
Showers could do with a good cleaning.
Access to the WiFi needs to be better, we followed the instructions to no avail and never got it to work during our stay.
The mid week clean never happened and it would have been handy to have more than 1 towel each for the week.
Conrad
Stayed 7 nights in Dec 2019
Response from RV on Dec 22, 2019
Thank you for your review. We appreciate your feedback.
We would have helped you with the wifi if you had advised us. The mid-stay service only applies to a stay 8 days or longer.
Very spacious, clean and comfortable apartment with wonderful beach view. Grounds and pool area are immaculate. Walk across the road to beach. Easy stroll to cafes, eateries or clubs. Secure building and parking. Overall, great stay.
Gena
Stayed 4 nights in Dec 2019
Response from RV on Dec 22, 2019
Thank you for taking the time to review your stay at Oceana on Broadbeach.
We are pleased to hear that you enjoyed your stay.