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Overview of Palazzo Versace

Photo gallery

Guest reviews

4.4 / 5Excellent
1,922 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Highlights

Popular LocationSea World10 min walk
Popular LocationSlingshot8 min drive
Popular LocationBroadwater Parklands9 min drive
AirportGold Coast, QLD (OOL-Coolangatta)42 min drive

Choose dates to view prices

  • Superior King

    Room amenities

    • 388 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Lagoon King

    Room amenities

    • 495 sq ft
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Suite

    Room amenities

    • 646 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed
    More details
  • Deluxe Suite

    Room amenities

    • 861 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed
    More details
  • Lagoon Suite

    Room amenities

    • 861 sq ft
    • Lagoon view
    • Sleeps 3
    • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed
    More details
  • Imperial Suite

    Room amenities

    • 1722 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Two Bedroom Condo (Mid-Level)

    Room amenities

    • 1539 sq ft
    • Water view
    • Sleeps 4
    • 1 King Bed and 1 Queen Bed
    More details
  • Three Bedroom Condo (Mid-level)

    Room amenities

    • 2153 sq ft
    • Water view
    • Sleeps 6
    • 1 King Bed OR 2 Queen Beds
    More details
  • Three Bedroom Condo (Rooftop)

    Room amenities

    • 2153 sq ft
    • Water view
    • Sleeps 6
    • 1 King Bed OR 2 Queen Beds
    More details
  • Three Bedroom Condo (Pool)

    Room amenities

    • 2153 sq ft
    • Water view
    • Sleeps 6
    • 1 King Bed OR 2 Queen Beds
    More details
  • Two Bedroom Condo (Rooftop)

    Room amenities

    • 1722 sq ft
    • Water view
    • Sleeps 4
    • 1 King Bed
    More details
  • Two Bedroom Condo (Pool)

    Room amenities

    • 1722 sq ft
    • Sleeps 4
    • 1 King Bed OR 1 Queen Bed
    More details
  • Broadwater Suite

    Room amenities

    • 1723 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Double

    Room amenities

    • 388 sq ft
    • Sleeps 3
    • 2 Double Beds
    More details
  • Lagoon Double

    Room amenities

    • 388 sq ft
    • Sleeps 3
    • 2 Double Beds
    More details

About this area

Main Beach

Located in Main Beach, Palazzo Versace is near theme parks and near the beach. Chevron Renaissance and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Broadwater Parklands. Sea World and Slingshot are not to be missed. Spend some time exploring the area's activities, including outlet shopping and winery tours.

Map
Popular Location

What's nearby

  • Sea World - 10 min walk
  • Slingshot - 8 min drive
  • Broadwater Parklands - 9 min drive
  • Infinity Attraction - 10 min drive
  • Chevron Renaissance - 10 min drive

Getting around

  • Florida Gardens station - 15 min drive
  • Varsity Lakes Station - 20 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 42 min drive

Restaurants

  • Le Jardin — 1 min walk
  • Il Barocco — 1 min walk

About this property

Palazzo Versace

5-star luxury hotel near Sea World
Along with 3 restaurants, this hotel has a marina and a full-service spa. WiFi in public areas is free. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge. All 200 rooms boast jetted tubs and offer free WiFi and balconies. 24-hour room service and minibars are standard, as are TVs with cable channels.
Palazzo Versace offers 200 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.
This Main Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa at Palazzo Versace has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
WiFi in public areas is free with a 3-device limit

Parking and transportation

Self parking (surcharge)
Valet parking: AUD 40.00 per night
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 52 for adults and AUD 26 for children
3 restaurants and 1 coffee shop/café
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

24-hour fitness center
Full-service spa
Outdoor pool
Shopping
Yoga classes

Family friendly

Cribs/infant beds (surcharge)
Dry cleaning service
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
German
Italian
Japanese
Spanish

Business services

Business center
Computer station
Meeting rooms
Conference space

Outdoors

Garden
Marina onsite
Pool cabanas (surcharge)
Pool sun loungers
Terrace

Spa

6 treatment rooms
Aromatherapy
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas (fines apply)
Romance packages available

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Cribs/infant beds (surcharge)
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower

Entertainment

Cable channels
TV

Food and drink

Coffee/tea maker
Minibar

Outdoor space

Balcony

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Renovations and closures

This property is closed from 3 April 2020 to 30 June 2020 (dates subject to change).

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60
Cribs (infant beds) are available for AUD 45.0 per week

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 52 for adults and AUD 26 for children (approximately)
  • Valet parking fee: AUD 40.00 per night
  • Crib (infant bed) fee: AUD 45.0 per week
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free WiFi in public areas has a 3-device limit
Guests under 16 years old are not allowed in the spa

Property is also known as

Palazzo Versace
Palazzo Versace Hotel
Palazzo Versace Hotel Main Beach
Palazzo Versace Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach, Australia
Palazzo Versace Hotel
Palazzo Versace Main Beach
Palazzo Versace Hotel Main Beach

Frequently asked questions

Can I cancel my reservation for free at Palazzo Versace and receive a full refund?
Yes, Palazzo Versace offers free cancellation on select room rates, because flexibility matters! Please refer to Palazzo Versace cancellation policy on our site for more details about any exclusions or requirements.
Does Palazzo Versace have a pool?
Yes, this property has an outdoor pool.
Is Palazzo Versace pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is available for a fee. Valet parking is available for AUD 40.00 per night.
What time is check-in at Palazzo Versace?
Check-in is from 3 PM–midnight.
What time is check-out at Palazzo Versace?
Check-out is at 11 AM.
Where is this property located?
Situated near the beach, this luxury hotel is within a 15-minute walk of Marina Mirage Shopping Centre and Sea World. Surfers Paradise Beach and Chevron Renaissance are also within 3 mi (5 km).

Guest reviews

4.4
Excellent
5 - Excellent
1,252
4 - Good
380
3 - Okay
163
2 - Mediocre
83
1 - Poor
44
4.6
Cleanliness
4.4
Service and Staff
3.9
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Staff & service

Hi there This was my first stay at your hotel. We have only spent one night and it was quite enjoyable. The staff and service at Le Jardin was very nice. I’d like to mention the the entertainment which was excellent. We had cocktails and tapas at the restaurant and they were very nice. Though it is a small detail but I wax served my drink first ahead of my lady... the proper sequence would be expected at an establishment of your calibre. The room and hallway definitely show the age of the property. Hallways and rooms are in dire need of maintenance specially painting... Chipped corners, uneven fittings... the fitting of curtain in the room was really uneven... All this contributes to the feeling of a bit of disappointment when you go to a place bearing the Versacci name... I am not quite sure whether higher spec rooms have Ben upgraded or not. Ours definitely needed it.. Despite of the above we did have a good time but would love to see the place reinstated to its original state and glory. Kind regards Laszlo Tamas

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness, property conditions & facilities

Being a 5 stars hotel on Gold Coast did not expect a bed which is probably very old as it is not flat and the center flops. The King size bed was actually two singles put together. So uncomfortable could not sleep whole night and getting a sore back. Probably any 3 star hotel in Surfers Paradise may offer a better bed.

Stayed 1 night in Mar 2020

2/5

  • Disliked: Amenities, property conditions & facilities

For the price you pay, the hotel is looking very old, breakfast was very poor, most items on the buffet had been sitting for sometime and where cold, rooms just ok, long lead time on room service over 1 hour

Stayed 2 nights in Feb 2020

2/5

  • Disliked: Staff & service, property conditions & facilities

We walked into the hotel at about 9:20 after being out all day and went straight to the bar area, we asked One of your staff if the hotel still cooked food at this time. He Looked at us up and down and immediately responded By asking us if we were staying at the hotel? He then proceeded to say that if we were planning on eating here that my husband had to change his singlet and shoes. We felt like he judged us from the moment we approached him. I’ve never been so offended in my life. The hotel is in my opinion run down for being Versace. The Room service food was disgusting. We returned their version of pad Thai as it tasted like it was made from a packet as the chilli was unbearable to eat. Overall A very disappointing experience.

Stayed 2 nights in Feb 2020