Ratings based on 1,154 Verified Reviews

4.8 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

WOW what a view

Posted Jun 10, 2017
Pros: Mostly everything
Cons: Bedding - Possibly could of if we called reception but I didn't worry about it at the time
Location: Timezone, Infinity, Draculas, Casino so much more
I went for my Birthday with a few friends was an amazing hotel I would recommend to anyone staying down the Gold Coast. Only issue I found was bedding would of been nice to have a fold out couch for extra space as some people don't like to share a bed male/female friends other than that was amazing.
Comment from Hotel Management
Jun 13, 2017 by Ian, Hotel Management
Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Perfect Location

Posted Jun 4, 2017
Pros: Room and location.
Location: Well located, walking distance to fabulous cafes and shopping
Beautiful accommodation with amazing ocean views. Lovely entrance to reception and staff welcoming and friendly.
Comment from Hotel Management
Jun 6, 2017 by Ian, Hotel Management
Hi Bkw, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Great stay in Surfers Paradise

Posted May 19, 2017
Pros: Beautiful building, Location.
Cons: Nothing
Location: Cavil street is right there full of restaurants and shopping and the beach is only steps away.
We stayed at the Soul for 3 great nights.It's a big building 77 stories right on the beach.
Comment from Hotel Management
May 21, 2017 by Ian, Hotel Management
Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2017
Nice hotel, clean and modern with good facilities. Staff were kind and friendly
Comment from Hotel Management
Apr 25, 2017 by Ian, Hotel Management
Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from T

Good Location

Posted Apr 23, 2017
Good location and facilities. Room was good, but sofa wasn't comfortable
Comment from Hotel Management
Apr 25, 2017 by Ian, Hotel Management
Hi Zac, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

beautiful hotel with an incredible view

Posted Apr 23, 2017
This hotel has a great view with absolutely nothing obstructing your view. The staff members were very friendly and helpful. The service provided was great and efficient. We had a buffet breakfast induced in our package along with free parking which was really convenient. The breakfast was freshly served every morning and the staff were quick on their feet.
Comment from Hotel Management
Apr 25, 2017 by Ian, Hotel Management
Hi zaynab, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Baldivis, Perth W.A.

Great location beautiful breakfast

Posted Apr 19, 2017
Pros: Location, breakfast, view from the balcony and facilities at the hotel
Cons: lift service was slow, fittings like handles on draws so they can be used and room cleaned properly.
Location: great.
Very nice place to stay and would stay at Peppers again, there was a few minor things we did not like which were, the time waiting for the lifts was a long time some time considering there was 6 lifts. Some handles on the bedroom draws were missing and you could not use them draws as you couldnt open them. The room was not cleaned well on one occasion. The location was great very central and close to lots of activities, the breakfast was beautiful.
Comment from Hotel Management
Apr 23, 2017 by Ian, Hotel Management
Hi Adam, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

You can't beat this place!

Posted Apr 18, 2017
Best hotel in gold coast to stay in! Right on the beach with an amazing view. Try to get a room between 15-25 for an amazing viewing experience.
Comment from Hotel Management
Apr 23, 2017 by Ian, Hotel Management
Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing view

Posted Apr 18, 2017
Pros: Good position for shops and restaurants. Very clean.
Location: Beach directly opposite. Restaurants and shopping centre very close
Lovely modern apartment directly opposite the beach with amazing views.
Comment from Hotel Management
Apr 23, 2017 by Ian, Hotel Management
Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager
5 out of 5
Recommended
for Families
by A verified traveler from Melboune

Excellent Hotel - very convenient

Posted Apr 4, 2017
Pros: Location friendly/helpful staff modern rooms
Cons: Perhaps cost
top class hotel, perfectly located for those with little kids. 1 minute walk to Cavil Ave, Woolworths, Timeszone etc beach is across the road. Rooms are very modern and the views are amazing. Best hotel I have stayed in on the coast ever
Comment from Hotel Management
Apr 6, 2017 by Ian, Hotel Management
Hi Joe, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager