Posted Jul 25, 2016
Hotel was great location close to many eating places, pacific fair mall, beach, light rail, convention centre. Staff were welcoming and friendly. Reception area was delightful, but the room was a bit tired. Bed was not comfortable. Not sure if it would be ideal for families. Nice bar off the reception area.
Comment from Hotel Management
by Amery, Hotel Management
Bonjour LeeAnn, Thank you for taking the time to share this feedback with us from your stay. I am pleased you loved our handy location in the heart of Broadbeach. I apologise that you experienced some dissatisfaction in your room and I have shared these comments with our Executive Housekeeper to investigate further. We hope to see you back for another stay soon. Warm Regards, Amery Burleigh