Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
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Reviews of Surf Parade Resort

4 out of 5
Surf Parade Resort
210-218 Surf Parade, Surfers Paradise, QLD

Reviews

8.4

Very Good

Rating 10 - Excellent. 283 out of 695 reviews" "
Rating 8 - Good. 281 out of 695 reviews" "
Rating 6 - Okay. 94 out of 695 reviews" "
Rating 4 - Poor. 21 out of 695 reviews" "
Rating 2 - Terrible. 16 out of 695 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

stephan Philipp

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked the hotel becos of the spa, but the condition is not very good and hence we haven’t used it for the 5 days 4 nights that we stayed. The toilet was broken in our first room, water kept running in the tank which created a lot of noise and my girl can’t sleep well becos of it. Mario was very helpful to switch off the main water switch and let us change to another room. The second room is even more dated than the first one despite it has some sort of ocean view. Overall speaking, the hotel is dated, some stains on pillow case, the chairs at balcony are disgusting. But I have to say Mario is very helpful and friendly. The location is ok, as the hotel is within walking distance to light rail station and bus station for going to sea world. The pool was ok.
Stayed 4 nights in Mar 2024

8/10 Good

Susan

Traveled with partner
Our room was a little dirty the couch could have be cleaner, the bed mattress was too lumpy and cupboard and fridge handles sticky
Stayed 7 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean apartment with only a very few minor areas needing more attention. Comfortable bed and I'm a bed snob, pillows basic though. Great to have a spa bath. Would have appreciated an extra set of towels seeing as we stayed 6 days and wanted to use pool as well. Felt like we were constantly drying them whereas an extra set would give the opportunity to hang up wet ones to dry on balcony naturally. Great pool spa area. Overall very safe and comfortable and would recommend. Thanks

8/10 Good

David

Traveled with partner
Liked: Amenities, property conditions & facilities
Good position, close to beach and sea front paths. Tram stop about a 5 minute walk and trams run every 7 or 8 minutes. The stop is about half way between Broadbeach and Surfers Paradise. The Apartment has a seaview and well equipped, unfortunately for us the washing machine in the room was broken, the door would not open, this was reported twice, but not fixed throughout our stay, the engineer did apparently come in but no update was given to us and no offer was made to use any other facility!!! this was a real downside to this property... The room itself was looking a bit tired, the paintwork would benefit by a little freshening up.
Stayed 5 nights in Jan 2024

8/10 Good

Gavin

Traveled with partner
Liked: Cleanliness, amenities
Pool great, rooms average, free underground car park fantastic, location good. Bathrooms in particular need a refresh. Spa baths are from the 70's .... literally
Stayed 2 nights in Jan 2024

10/10 Excellent

Lorelei

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view of the ocean from the balcony. Overall the room was very comfortable however the bed probably needs updating as it wasn’t in great condition. Also no dishwasher. Otherwise everything else was acceptable. Would stay there again
Stayed 5 nights in Jan 2024

6/10 Okay

Engin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
11 days staying but if I not ask day 9 they not come to clean or change towels
Stayed 11 nights in Dec 2023

8/10 Good

Kin

Stayed 3 nights in Dec 2023

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and modern apartment
Stayed 6 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Room comfort
Average stay overall
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Loved it
I arrived after a heavy downpour which left me saturated. Upon checkin, the lovely young lady helped me with a towel to help dry myself off and gave me an umbrella for the rest of my day. Please give her a payrise. Checkin was so easy (just the way it should be). The room was lovely and the location perfect. I felt very safe and the rooms were quiet too.
Stayed 5 nights in Nov 2023

10/10 Excellent

Kris

Traveled with group
Liked: Cleanliness, room comfort
Slightly dated but still comfortable room for a couple. Easy to access after-hours check in and great amenities in and around the resort.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tracey

Liked: Cleanliness, room comfort
Lovely place
We love staying here. I would live here if could afford it. The rooms are nice. Staff friendly. Pool lovely. Good location. This is our yearly anniversary hotel
Stayed 4 nights in Oct 2023

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend!!! Stayed here for our honeymoon and the apartment was perfect for what we needed. Very clean, spacious, comfy bed, strong pressure shower and spa bath. Very friendly staff, we really enjoyed our time staying here. Thank you 😊

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great place to explore Surfers Paradise from. Close to the beach, walkable to restaurants and bars, and pool/spa area was also nice. Property was very communicative and helpful during our stay. Would definitely stay here again.
Stayed 6 nights in Oct 2023

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities
Close to the beach Walking distance to Surfers Paradise
Stayed 7 nights in Oct 2023

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2023

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It met our needs very well.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mary van der

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed my stay. Reception staff were great - nothing was too much trouble
Stayed 10 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great value for money. Stayed in an ocean view room. Walking distance to Surfers or Broadbeach or handy to tram stop if you prefer. Nice pool.
Stayed 7 nights in Sep 2023

8/10 Good

Duncan

Traveled with family
Liked: Cleanliness, amenities
Great position close to the beach and the central areas. Would benefit from some modernisation of the apartment and facilities.
Stayed 4 nights in Sep 2023

10/10 Excellent

Vasan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Disliked: Property conditions & facilities
Stayed 19 nights in Aug 2023

8/10 Good

Aby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Safe

6/10 Okay

Steve

Traveled with partner
Liked: Cleanliness, amenities
We had a great time and the Hotel was clean and the staff very friendly, however if you enjoy the sunshine and request as we did an ocean view, then you may have to look for somewhere that is not directly behind 3 huge Towers which block all the morning sun out. Beach front next time for us...
Stayed 6 nights in Aug 2023

6/10 Okay

Jasmin

The double bed was not comfortable as two single beds were put together and one was higher than the other making it very uncomfortable.also it was a obstructed ocean view with trees.
Stayed 2 nights in Aug 2023

10/10 Excellent

Laurette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, easy parking, good value for money, apartment getting a little tired but fine and didn’t bother us was great and would definitely stay again.
Stayed 6 nights in Jul 2023

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service from Mario at reception. Nothing was too much trouble. Room was clean and everything you need for a comfortable stay. Excellent heated pool and spa and tennis court. Bed - very comfy! Great location. Would definitely recommend.
Stayed 5 nights in Jul 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, room comfort
First impressions count
First Impression count, the young gent at reception was so friendly, polite, and informative, we got such a welcoming greeting, the room was great, with city views, the location was pretty easy to get everywhere from. The pool and spa was a great temperature and well maintained as where the grounds Will definately be back
Stayed 6 nights in May 2023

10/10 Excellent

Helko

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Right between surfers paradise and Goldcoast with east access to both. Spacious one bed room 1 bath room apartment with balcony and beach and sky scraper views
Stayed 4 nights in May 2023

6/10 Okay

sebastien

Stayed 4 nights in May 2023

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Very clean close to shops
Stayed 3 nights in May 2023

8/10 Good

Monique

Traveled with partner
Liked: Cleanliness, amenities
Ok value for money. Good location for quiet chilled area. Spacious 1 bedroom apartment. Rooms were a little dated. Didn’t quite like the shower lay out, made the floor very wet.
Stayed 3 nights in Apr 2023

10/10 Excellent

Katrina

Stayed 4 nights in Apr 2023

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here with my partner for the weekend, we drove up from NSW, not knowing what to expect. When we got to the apartment building we were greeted with a friendly smile and warm welcomed. We got to our room; my hubby loved the spa bath in the room, overall the cleanliness of the room, the whole apartment building is clean, the pool and spa outside was clean and heated. We will definitely stay here again.
Stayed 2 nights in Apr 2023

10/10 Excellent

VINCENZO

Traveled with partner
Liked: Amenities, property conditions & facilities
We loved the 9 days we spent at Surf Parade Definitely i recommend this place very close to the beach I also would like to thank MARIO at the front desk for is help and courteous manners Had some problem with the Wifi and in no time at all he came up and fixed for us. We will be back
Stayed 9 nights in Mar 2023

10/10 Excellent

Maree

Stayed 6 nights in Mar 2023
Response from Helen on Mar 24, 2023
Thank you Maree - we are glad you enjoyed your stay - you are welcome any time and hopefully we will see you again.

6/10 Okay

Don

Tram is quick & convenient to get to & from the shops either direction,beach is a few minutes walk,
Stayed 5 nights in Mar 2023

8/10 Good

vasiliki

Stayed 8 nights in Mar 2023

10/10 Excellent

Maddy

Stayed 5 nights in Feb 2023

10/10 Excellent

Shu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location,easy access ,near bus and light train,spacious room and clean,bed is comfortable, very friendly staff
Stayed 4 nights in Mar 2023

10/10 Excellent

Rasool

Stayed 6 nights in Feb 2023

6/10 Okay

Maria

Traveled with family
Stayed 6 nights in Feb 2023

10/10 Excellent

Peter

Stayed 6 nights in Feb 2023

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Property was within short walking distance to the beach, shops,tram and Broadbeach.
Stayed 2 nights in Jan 2023

8/10 Good

Sandi

Liked: Room comfort
Disliked: Cleanliness
Would Recommend
When I arrived, I was disappointed with the cleanliness. I spoke with the Manager and they arranged for it to be cleaned, which was great. Overall, really enjoyed the facilities. The apartment was a little dated but otherwise comfortable.
Stayed 6 nights in Jan 2023

10/10 Excellent

Francesco

Traveled with partner
Liked: Cleanliness, amenities
Convenient location, just one block away from the beach

8/10 Good

Jack

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property pretty central to everything in the area