Ratings based on 764 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Brisbane

Great Location

Posted Jul 5, 2016
Pros: Perfect for the marathon and good facilities to keep you entertained.
Cons: Foxtel not working in the room and the furniture in the room could do with an update.
Location: Everything you could need is within walking distance.
Booked for the Gold Coast Marathon and it was the perfect place to stay. Close to all the action and a fantastic view, easy walk to Surfers Paradise and restaurants. Rooms looked a little old and tired however they were clean and comfortable.
5 out of 5
by A verified traveler from NZ

Beautiful View, so close to the beach

Posted May 18, 2016
Pros: Awesome view. Spacious rooms. Close to beach. Quiet. Indoor and outdoor pools.
Cons: Windows cleaned on last day of our stay and the view got even better lol.
Location: Perfect location, no busy roads to cross to get to beach. We all enjoyed walking to Surfers and Q1. Not far from flags for a swim in sea.
Fantastic place for a family; boys are too old for resorts but really enjoyed pools, spas, courts, bbqs and soooo close to the beach. Quiet, but close enough to walk to Q1 and Surfers.
Comment from Hotel Management
Jun 9, 2016 by Traecey, Hotel Management
What more can I say but thank you :) and we are glad you and your family enjoyed your stay. With the lovely sea breeze the windows are constantly getting cleaned. Maybe see you in the near future.
5 out of 5
by A verified traveler from Brisbane

Sunrise from the 29th Floor

Posted Apr 3, 2016 on Lastminute
Pros: 2 spas 2 Pools , one undercover Access to the beach
Cons: The gardens were unkept , I asked the Receptionist and the reasoning was that the outside of the building is under renovation , not a real excuse.
Location: Check out the Brochure stand , everything is close. The light rain is only a short walk away.
The unit was extremely spacious and comfortable with plenty of lounging areas , very clean.
Comment from Hotel Management
Jun 9, 2016 by traecey, Hotel Management
We are glad you used the facilities and the many attractions that the Gold Coast has to offer. The gardens are in the process of being revamped now that the outside reno is 1 week away from completion. Look forward to seeing you again.
5 out of 5
by Janelle from Brisbane

Excellent

Posted Mar 22, 2016 on Hotels
Excellent in every aspect
Comment from Hotel Management
Jun 9, 2016 by Traecey, Hotel Management
What more can I say except Thank you, we are very proud of our building and staff.
5 out of 5
by A verified traveler from w

Great hotel on the beach

Posted Mar 14, 2016 on Wotif
Overall it was a great weekend room was well maintained everything was clean and fresh (linen and towels). All pools were excellently maintained. Hotel staff were very helpful. Everything explained from how to use the fob and keys to exact location of car park. It has 3 lifts so there isn't much waiting around for a lift. Positioned perfectly between surfers and broad beach. I would highly recommend staying there. It won't diss appoint
Comment from Hotel Management
Jun 9, 2016 by traecey, Hotel Management
Thank you, we are glad you had a great week end away. Look forward to your next visit.
4 out of 5
by A verified traveler from Brisbane

I was happy with how close to the beach it was

Posted Feb 29, 2016 on Wotif
I had a great weekend. The facilities were great, however on check in we weren't given a map or anything so weren't aware of what was available until we went searching ourselves. That was disappointing. The room was great, the views of the ocean were amazing.
3 out of 5
by A verified traveler from Brisbane

Weekender

Posted Feb 26, 2016
Pros: The view and the facilities....superb! We would go back for these alone!
Cons: The rooms and the cleanliness.
Location: Central to everything....great!
Arrive at hotel to find a surprise, they were doing renovations.... didn't you see the notice on the webpage? No! Ok, what floor are we on..... 18, but I asked for something low down as I don't like heights! Sorry. But they did make up for it by giving us a choice of rooms either on the 18 or 14th floor. It was then we noticed a difference in rooms either the nicer bedrooms or the bigger TV...we chose the bedrooms. So on the 18th we were and I did not go onto the balcony! Well all I can say is the view....incredible!! From the lounge room!! The renovations....didn't hear a thing. The facilities.....amazing!! If you are looking for something to do, they have it ALL! The apartments are a bit dated....it wouldn't take much to add to the overall impression just a few new scatter cushions, get rid of the red wine stain on the carpet(reported) and the flaking chipboard coffee table covering it, replace the sofa stool that you fall through, add few new pictures and hey presto, you have come into the 21 century! Saying that though the bedrooms were very nice until it came to sleeping. I pulled back the doona and lied down on the top sheet...it was hot and I didn't want to be covered...no aircon but you don't need it cause the breeze is great! But back to the bed, it felt gritty so I felt it and there was sand all over it, not just a few grains but enough for me to have to get up and shake the sheet to get it all off. We did sleep well after that. There was no bath.
4 out of 5
by A verified traveler from Sydney

Right on the beach

Posted Feb 26, 2016
Apart from the noise of the renovations this is an awesome place to stay. Apartments are huge and the views are breathtaking. Would stay again
5 out of 5
by A verified traveler

Perfect beach front hotel

Posted Feb 23, 2016 on Wotif
Even though this hotel was under renovations. It was still a very nice hotel. Never had absolute beach front accommodation before and we will be definitely staying here more often, my fiance and i loved it..
5 out of 5
by A verified traveler

Perfect place to stay at Surfers

Posted Feb 20, 2016 on Lastminute
Loved it, beautiful views, clean spacious apartment and friendly staff. Highly recommend.