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Overview of JW Marriott Gold Coast Resort & Spa

Photo gallery

Lobby
2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas
Minibar, in-room safe, desk, blackout drapes

JW Marriott Gold Coast Resort & Spa

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBudds Beach3 min walk
    Popular LocationKing Tutts Putt Putt5 min walk
    Popular LocationSlingshot8 min walk
    AirportGold Coast, QLD (OOL-Coolangatta)36 min drive

Choose dates to view prices

  • Room, 2 Double Beds, Balcony, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Junior Suite, 2 Double Beds, Balcony, Ocean View

    5/5 guest room rating

    Room amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Junior Suite, 1 King Bed, Balcony, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Balcony, Mountain View

    4.7/5 guest room rating

    Room amenities

    • 452 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Balcony, Ocean View

    4.4/5 guest room rating

    Room amenities

    • 452 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 Bedroom, Ocean View, Corner

    5/5 guest room rating

    Room amenities

    • 818 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Balcony, Mountain View

    4.6/5 guest room rating

    Room amenities

    • 452 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Gold Coast

Located in Gold Coast, JW Marriott Gold Coast Resort & Spa is in the city center and on a river. The area's natural beauty can be seen at Surfers Paradise Beach and Broadwater Parklands, while Sea World and Slingshot are popular area attractions. Traveling with kids? Make time for Infinity Attraction, or check out an event or a game at Metricon Stadium. Kayaking, scuba diving, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • Budds Beach - 3 min walk
  • King Tutts Putt Putt - 5 min walk
  • Slingshot - 8 min walk
  • Infinity Attraction - 12 min walk
  • Chevron Renaissance - 12 min walk

Getting around

  • Florida Gardens station - 8 min drive
  • Helensvale Station - 19 min drive
  • Coolangatta Airport (OOL) - 36 min drive

Restaurants

  • Citrique — 1 min walk
  • Misono — 1 min walk
  • Bazaar Gold coast — 6 min walk
  • Yamagen Japanese Restaurant — 6 min walk
  • Bumbles cafe — 9 min walk
View in a map

About this property

JW Marriott Gold Coast Resort & Spa

Elegant beach hotel and 2 outdoor swimming pools
Catch some rays at the nearby beach or spend the day onsite at a marina, then enjoy a meal at one of JW Marriott Gold Coast Resort & Spa's 5 restaurants. All 223 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
JW Marriott Gold Coast Resort & Spa offers 223 accommodations with minibars and safes. Rooms open to balconies. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with outdoor tennis courts and a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (AUD 24 per day; includes in/out privileges)
  • Valet parking on site (AUD 49 per day; includes in/out privileges)
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Offsite parking available (AUD 5 per day)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 49.50 for adults and AUD 25 for children
  • 5 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's games
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities
  • Waterslide

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services
  • Change of towels (on request)
  • Change of bedsheets (on request)

Languages spoken

  • Bulgarian
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Macedonian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (1445 square feet)

Outdoors

  • Beach umbrellas
  • Garden
  • Marina onsite
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Renovated entire property - December 2020
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 49.50 for adults and AUD 25 for children (approximately)
  • Self parking fee: AUD 24 per day (in/out privileges)
  • Valet parking fee: AUD 49 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel
Jw Marriott Gold Coast & Spa
Surfers Paradise Marriott Resort Spa
JW Marriott Gold Coast Resort & Spa Hotel
JW Marriott Gold Coast Resort & Spa Surfers Paradise
JW Marriott Gold Coast Resort & Spa Hotel Surfers Paradise

Frequently asked questions

Can I cancel my reservation for free at JW Marriott Gold Coast Resort & Spa and receive a full refund?
Yes, JW Marriott Gold Coast Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Gold Coast Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at JW Marriott Gold Coast Resort & Spa?
As of Mar 2, 2021, prices found for a 1-night stay for 2 adults at JW Marriott Gold Coast Resort & Spa on Mar 18, 2021 start from $269, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does JW Marriott Gold Coast Resort & Spa have a pool?
Yes, this property has 2 outdoor pools.
Is JW Marriott Gold Coast Resort & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at JW Marriott Gold Coast Resort & Spa?
Self parking is available for AUD 24 per day. Valet parking is available for AUD 49 per day.
What time is check-in at JW Marriott Gold Coast Resort & Spa?
Check-in is from 3 PM - midnight.
What time is check-out at JW Marriott Gold Coast Resort & Spa?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Does JW Marriott Gold Coast Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is JW Marriott Gold Coast Resort & Spa located?
This family-friendly Gold Coast hotel is located by the ocean, within a 10-minute walk of Budds Beach, Surfers Paradise Beach, and Slingshot. Chevron Renaissance and Cavill Avenue are also within 15 minutes.
4.5
Wonderful
Rating 5 - Excellent. 627 out of 978 reviews
5 - Excellent 64%
Rating 4 - Good. 260 out of 978 reviews
4 - Good 27%
Rating 3 - Okay. 60 out of 978 reviews
3 - Okay 6%
Rating 2 - Poor. 21 out of 978 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 978 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Feb 2021

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 5 star! Since the December 2020 renovation, this hotel is a must stay in the Gold Coast.
Stayed 2 nights in Jan 2021

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
This is a regular hotel we stay at a few times a year. The new renovation is beautiful and the food has improved to a whole new level. They have a new farm to table concept and it was great to hear they are supporting local business for their ingredients. From speaking to the staff many business on Tamborine mountains. We were disappointed that the fish were not in the pool, we probably would have chosen different dates if we’d been made aware of this. It’s the main reason we went with my daughter.
Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Great for families. The staff were all friendly and amazing at their jobs. I couldn’t recommend staying at the JW Marriott Surfers Paradise enough. A five star experience in every way
Stayed 3 nights in Jan 2021

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and couldnt do enough for us
Stayed 2 nights in Aug 2020

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