Ratings based on 2,848 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

不錯洒店

Posted Dec 4, 2016
雖然部分海灘比前面apartment擋住。但步行出去也是5分鐘以內,酒店設施唔錯特別是有自己人造沙灘.自助晚餐79AUD真係唔錯價格唔高。外面餐廳單一食物基本收費15-20AUD.食海鮮更加高。所以一個字抵
5 out of 5
by A verified traveler from Y

Nice Room

Posted Nov 30, 2016
The room is very spacious and clean. All facilities required are more than sufficient. The staff are very helpful and the hotel is located very close to public transport. Well done.
Comment from Hotel Management
Dec 3, 2016 by Surfers Paradise Marriott Resort & Spa, Hotel Management
Dear Yap, Thank you for taking the time to share your feedback with us. We are pleased to read your room was very spacious and clean and that our associates were helpful. Our location is definitely so close to all that Surfers Paradise has to offer and just a 5 min walk to the beach. It is great to hear you enjoyed your experience with us and we hope to welcome you again soon. Kind Regards, Neeraj Chadha - General Manager Surfers Paradise Marriott Resort & Spa
5 out of 5
by A verified traveler

Posted Nov 3, 2016
Excellent hotel, staff are so welcoming and friendly. Will definitely stay there again. Excellent for all ages.
Comment from Hotel Management
Nov 5, 2016 by Surfers Paradise Marriott Resort & Spa, Hotel Management
Hello, Thank you for your fantastic review. It is delightful to hear you enjoyed your stay with us and that you would definitely return for another holiday. We are also pleased to read you found our associates to be very welcoming and friendly and I will share your wonderful comments with our entire team. We look forward to welcoming you again soon for another brilliant vacation. Kind Regards, Neeraj Chadha - General Manager Surfers Paradise Marriott Resort & Spa
4 out of 5
by A verified traveler

Awesome

Posted Oct 10, 2016
Location: Close by to everything
Comfy pool was amazing and the staff was very friendly
Comment from Hotel Management
Oct 12, 2016 by Surfers Paradise Marriott Resort & Spa, Hotel Management
Hello, We appreciate the time you have taken to share your feedback. It is a pleasure to read you enjoyed staying at our resort and that you found our saltwater lagoon amazing. It is also great to hear our associates were very friendly. They are definitely our biggest asset and I will share your comments with our entire team. Thank you for choosing to stay with us and we hope to welcome you again soon. Kind Regards, Neeraj Chadha - General Manager Surfers Paradise Marriott Resort & Spa
5 out of 5
by A verified traveler from houston

Nice hotel close to beach

Posted Oct 1, 2016
Very clean great easy check in great service spacious room good food
Comment from Hotel Management
Oct 4, 2016 by Surfers Paradise Marriott Resort & Spa, Hotel Management
Dear Penny, Thank you for your excellent review. It is such a pleasure to read you enjoyed your stay with us and that you found your room spacious and clean. It is also wonderful to hear our associates provided great service and that our food was delicious too. We look forward to welcoming you again soon. Kind Regards, Neeraj Chadha - General Manager Surfers Paradise Marriott Resort & Spa
5 out of 5
by A verified traveler from houston

Great customer service nice hotel near beach

Posted Sep 29, 2016
Welcome drink. Great room. Nice pool. Friendly staff. Quick walk to the beach.
Comment from Hotel Management
Sep 29, 2016 by Surfers Paradise Marriott Resort & Spa, Hotel Management
Hello, Thank you for your fantastic feedback. What a pleasure it is to hear you enjoyed your welcome glass of sparkling and your room. It is also great to read you found our associates friendly and that you enjoyed swimming in our pool. We hope you joined us for our fish feeding activity? If not, it is highly recommended for your next visit. We hope to welcome you again soon. Kind Regards, Neeraj Chadha - General Manager Surfers Paradise Marriott Resort & Spa
5 out of 5
by A verified traveler from Melbourne, Australia

Great hotel close to beach and shops.

Posted Sep 24, 2016
From when you first check in, to dining and around the resort, the staff were all very friendly and always seemed very eager to help. Great location, close to beach and shops. Tram stop very close for easy access of getting around.
Comment from Hotel Management
Sep 27, 2016 by Surfers Paradise Marriott Resort & Spa, Hotel Management
Dear Susan, We appreciate the time you have taken to share your feedback with us. We strive to create wonderful experiences for all our guests and what pleasure it is to read you enjoyed your stay at the resort. It is also great to hear all our associates were friendly and always ready to assist. We hope to welcome you again soon. Kind Regards, Neeraj Chadha - General Manager Surfers Paradise Marriott Resort & Spa
5 out of 5
by A verified traveler from sydney

Great for the family

Posted Sep 14, 2016
Welcomed at check in, an exceptional room to stay, enjoyed the great buffet breakfast and entertaining japanise restaurant for dinner. Had a great time in the assorted pools.
Comment from Hotel Management
Sep 15, 2016 by Surfers Paradise Marriott Resort & Spa, Hotel Management
Dear Mickey, We are grateful for the time you have taken to share your feedback with us. As we strive to create wonderful experiences for all our guests, it is such a pleasure to read you enjoyed your stay with us. It is also fantastic to hear you dined at Misono Japanese Steakhouse and Citrique Restaurant. The food is so delicious, isn't it? Thank you for choosing to stay with us. We look forward to welcoming you again soon. Kind Regards, Neeraj Chadha - General Manager Surfers Paradise Marriott Resort & Spa
5 out of 5
by A verified traveler from ACT

We had everything we needed

Posted Sep 6, 2016 on Wotif
Pros: The friendly pool staff and management were attentive and happy to assist us with any detail to ensure our experience was enjoyable.
Cons: Advising guests at check in that bookings are required for the restaurant. This would assist guests to plan ahead.
A wonderful experience enjoyed by all. Thank you to all the staff we encountered for helping us to have a truly amazing couple of days.
Comment from Hotel Management
Sep 10, 2016 by Surfers Paradise Marriott Resort & Spa, Hotel Management
Dear Linda, We are grateful for your amazing review. As we strive to create wonderful experiences for each and every guest, what a pleasure it is to read you found our associates helpful and attentive. They most certainly are always willing to assist. In addition, we are thankful for your suggestion regarding our restaurant bookings upon check in. As we highly value our guests' feedback, I have discussed your comment with our Front Office team to ensure it is taken into consideration. Thank you for choosing to stay with us. We look forward to welcoming you again soon. Kind Regards, Neeraj Chadha - General Manager Surfers Paradise Marriott Resort & Spa
5 out of 5
by A verified traveler from Brisbane

Nice facilities very close to shops and beaches

Posted Sep 5, 2016 on Wotif
Great food very friendly and helpful staff. Hotel was comfortable and very large riom and king size bed. The only negative was paying to park my car, the room was the upper end of the room price so maybe car parking could be included. There is absolutely no other negatives.
Comment from Hotel Management
Sep 7, 2016 by Surfers Paradise Marriott Resort & Spa, Hotel Management
Dear Mark, We appreciate your excellent feedback. As we strive to provide high standards of service to all our guests, it is a pleasure to read you enjoyed your experience with us. It is also fantastic to hear you found our associates friendly and helpful. They are always ready to assist in any possible way. In our pursuit for improvement, your feedback is highly valued. I have addressed your suggestion regarding our car parking with our team to ensure it is taken into consideration for future changes. We look forward to welcoming you again soon, whether it be for business or pleasure. Kind Regards, Neeraj Chadha - General Manager Surfers Paradise Marriott Resort & Spa