Ratings based on 37 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
3.2 Service & staff
1.6 Room comfort
2.6 Hotel condition
They paid and stayed.
for Getaway With Friendsby Kimberley from Sydney
DissappointingPosted Aug 13, 2015 on Hotels
A twin room was booked, but my friend and I were given a double bed. The main lights didn't work in the lounge room and bedroom. The shower head kept falling off when ever we took a shower.
by A verified traveler
Filthy room, everything broken, staff were rudePosted Aug 2, 2015 on Wotif
was overcharged after rate from wotif, staff would not acknowledge this. Place is filthy, hallway smells, dodgy people living there, indoor pool has given me an eye infection.
by A verified traveler
Close to beach, crap appartmentsPosted Jul 28, 2015 on Wotif
Bedding had blood stains, single beds, no one to help outside of short office hours.
for Couplesby Steven from Canada
Horrible experiencePosted Jul 18, 2015 on Hotels
We will never be staying at the qurterdeck apartments again. The apartment was dirty when we arrived, there was dust bunnies between every piece of furniture and every corner. We found a dead moth the size of a fist underneath the bed. The heater and air conditioner were both broken. There were broken tiles on the floor and one of the lights in the main hallway of the apartment were burnt out. They did not provide us with a hair dryer or shampoo. The closets were both filled with other people's stuff. There was an old glass dismantled table, dinner ware set, an old luggage set, and old clothes left in the closets. They provided us with bedside lamps but there was no outlets to plug them into. The patio furniture to the balcony was caked in dirt and old leaves. The bed was super uncomfortable and you could feel every spring beneath you. The staff of the hotel were only at the desk until about 3pm each day which made addressing problems very difficult. Also, be prepared to bring your garbage down to the basement at the end of your stay or else they charge you $30.00 if you do not comply. The hotel states that it has a games room, it is actually just a parking garage with a pool table, and ping pong table with no balls, paddles or cues. However, the hotel was in a great location, very close to public transit, the beach, shopping, and dining. This was by far the worst hotel experience we have ever recieved. We do not recommend anyone to stay here.
by A verified traveler
TerriblePosted Jul 8, 2015 on Wotif
As soon as you walked into the apartment you were faced with the kitchen window that was so dirty you couldn't even see out of it. Curtains stained and flimsy, water came out of the kettle dirtier than when it went in.... Aweful. Light in the bedroom didn't work. Never again.
by A verified traveler from melbourne
Posted Jun 20, 2015 on Wotif
Very tired room. Close to amenities and surfers paradise Needs an update
by A verified traveler from mooloolaba
Demolish or renovatePosted May 25, 2015
The hotel is well located and I have stayed there several times previously about 8 years ago. At that time the rooms were tired and in need of renovation. Unfortunately on this occasion I stayed in a room that I would have thought required renovation 8 years ago let alone now. The place very very badly needs a renovation, or theysy be waiting to doling it.
by A verified traveler from Queensland
An old hotel. Need a lot of maintenance.Posted Apr 12, 2015 on Wotif
Pros: The location is only 2 blocks from Cavill Avenue.
Cons: Total make over of the hotel.
Location: Great to have a tram stop right out front. Close to shops.
Outward appearance and location was great. Was told we didn't have an ocean view but could see the ocean. Air con unit on the veranda was rusted. Glass in picture frame had a huge crack through it. The clean towels that were supplied had brown marks on them. Filter in the dryer had not been emptied. Down in the indoor pool area had part of a wall missing. The worst thing was the lift. I have lower back trouble, and every time the lift stopped, it would stop with a jolt and then drop when the doors opened. Not being aware of this put my back out on the very first day. Everytime the lift stopped, it jerked and did not finish level with the floor. This would be a WHS problem as it is a tripping hazard. The light in out hallway was flickering the whole time. Whenever the rides in the park across the road started up, it made a hell of a noise which goes into the night.
by Stephen from Australia - VIC - Melbourne
Posted Mar 1, 2015 on Wotif
Pros: Great location close to beach and tram stop.
Cons: Filthy dirty. Hair in shower. Solidified food in sink. Mangled ceiling fan.
No secure area to leave luggage after checkout if flight not for several hours.
by Sofia from Australia - NSW - Sydney
Posted Jan 4, 2015 on Wotif
Pros: Outdoor pool
Location: Near transport
Facilities: Tired; Value: Rip-off; Service: Inferior; Cleanliness: Lacking; Very old building most apartments privately owned and not maintained