Balcony view

Reviews of The Rocks Resort

3.5 out of 5
The Rocks Resort
828 Pacific Parade, Currumbin, QLD

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 111 reviews" "
Rating 8 - Good. 45 out of 111 reviews" "
Rating 6 - Okay. 8 out of 111 reviews" "
Rating 4 - Poor. 10 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Terrence

Traveled with partner
Liked: Cleanliness, amenities
The only negative we have about our unit was no air conditioning or ceiling fans therefore was stifling
Stayed 4 nights in Nov 2023

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment over looking the beach, friendly residents, relaxing atmosphere unit was well equipped and spacious
Stayed 6 nights in Sep 2023
Response from MON on Oct 31, 2023
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, amenities
We loved our stay at the Rocks resort, very relaxing space, amazing 180 view of the ocean, we've never had such an epic view! Super friendly staff, very helpful and welcoming. Apartment was very clean, had everything we needed and the facilities were great at the resort. Clean pool, sauna and spotless BBQs!! Big thank you to The Rocks Resort team!
Stayed 7 nights in Sep 2023
Response from MON on Oct 31, 2023
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

8/10 Good

Leigh

Liked: Cleanliness, property conditions & facilities
The property is in a great location and the corner unit we had was a great size with a large balcony. The Bathrooms & Ensuite in the Unit probably need to be updated as they are now looking rather tired. We would definitely stay there again as it is great for a family
Stayed 7 nights in Sep 2023
Response from MON on Oct 31, 2023
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

10/10 Excellent

Gert D

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with local bus service effectively right at the door. A car is a necessity for exploration further afield. We enjoyed a 180 degree view from unit 7D directly opposite the beach overlooking the Pacific and watching whales and dolphins regularly. And the long as well wide sandy beach was often enjoyed during long walks. The unit was furnished and fitted out with all necessities and more. Although it was a bit cool to swim in the outdoor pool for us, the facilities with it including spa and plunge pool and lovely outdoor garden area were great. The gym and tennis court are an added bonus.
Stayed 21 nights in Jul 2023
Response from MONIQUE on Aug 18, 2023
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

8/10 Good

ROBERT

Liked: Cleanliness
I liked the close proximity to the beach and walking access along the foreshore
Stayed 3 nights in May 2023
Response from Mon on May 31, 2023
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

10/10 Excellent

Keith

Traveled with family and small children
Liked: Cleanliness, amenities
Loved the apartment. A little dated but that view! Wow. I didn’t like the parking. Spaces were way too tight for our mobility bus, and caused several headaches

4/10 Poor

Timothy

Disliked: Cleanliness
Stayed 6 nights in Oct 2022

8/10 Good

Brendon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool area and location are amazing. Other ammenities are a little dated and run down
Stayed 7 nights in Sep 2022
Response from Joel on Oct 4, 2022
Hi Brendon,Thanks for your review.In my opinion we are blessed to be situated in the best location on the Gold Coast.

8/10 Good

Richard

Stayed 5 nights in Jul 2022

8/10 Good

Nola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

4/10 Poor

Jeff

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Great location
Stayed 3 nights in May 2022

10/10 Excellent

Jan

Liked: Cleanliness, room comfort
Nice spot
Great facilities and location. Take a pool towel, never before have we paid for hire.
Stayed 4 nights in Nov 2021
Response from Mon on Jan 13, 2022
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love the location. Everything we need is within walking distance so no need to use the car. Great amenities and friendly service.
Stayed 7 nights in Jul 2021
Response from Resort on Jul 27, 2021
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Mon on Dec 12, 2019
Thank you for your review.

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Mon on Dec 5, 2019
Thank you for your review Malcolm!

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Great facilities that were upgraded since our last visit.
Stayed 12 nights in Oct 2019
Response from Mon on Nov 13, 2019
Thankyou for your review. We look forward to to seeing you again very soon!

10/10 Excellent

Kerryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Our stay was perfect, apartment has lovely ocean view and had everything we needed, would stay here again, although some free WiFi would have been great
Stayed 7 nights in Aug 2019
Response from Mon on Aug 15, 2019
Thanks Kerryn for the positive feedback! We appreciate all reviews we receive, we will take the feedback about the WiFi into consideration. We hope to see you again in the near future!

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a great location however the room we stayed in wasn’t clean - stains on old lounges, old linen/blankets, was very tired looking.
Stayed 3 nights in Jun 2019
Response from Rocks on Aug 5, 2019
We appreciate all reviews we receive, it would have been lovely if you have voiced your concerns with reception during your stay and perhaps a solution could have been achieved. The location here is amazing with the lovely ocean view apartments .

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location. Stay there again in the future, no questions.
Stayed 3 nights in Jun 2019
Response from Rocks on Jul 3, 2019
Thankyou for your review. We look forward to to seeing you again very soon!

8/10 Good

Sue

Liked: Cleanliness, staff & service, room comfort
Go for the view
I have been going here for a very long time and always love it. You do need a car to get around though as the nearest shopping centre is too far to walk. There are local buses though. Gets s bit cold at night in winter so bring a heater. Most units don’t have air conditioning so can get quite hot in winter. I wouldn’t stay anywhere else though. Pool area is always immaculate with beautiful gardens. I’ve already booked my next trip back to Currumbin.
Stayed 5 nights in Jun 2019
Response from Mon on Jun 19, 2019
Hi Sue, thank you for your positive feedback, The Rocks Resort is defiantly located in a great spot. Look forward to your next visits.

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
no shampoo or little extras you normally get from a hotel that charges what they do
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Rocks Resort on Apr 2, 2019
We appreciate your feedback!

8/10 Good

Greg

Liked: Cleanliness, staff & service
Great Views
Fantastic Views and easy access to coffee shops and cafes. Management of the resort are very friendly and professional making us welcome from day one. No air conditioning which was inconvenient on those occasions when there was no breeze. That would be the only issue though as its a great place to relax on the Gold Coast.
Stayed 5 nights in Feb 2019
Response from Monique on Feb 26, 2019
Thanks Greg for the positive feedback! We appreciate all reviews we receive, we will take the feedback about the air-conditioning into consideration. We hope to see you again in the near future!

8/10 Good

Chato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view
It is a great hotel with amazing views. A bit hot at night with no aircon or ceiling fans.
Stayed 3 nights in Jan 2019
Response from Monique on Feb 5, 2019
Thankyou for your review. We hope to see you again very soon!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Ocean Views backed by Aussie Bush & Rainforest
I love the Rocks Resort Currumbin! It's in an idyllic location, with the Australian bush and wildlife at your back balcony and the most incredible ocean views from the front! And a beautiful pool and gardens right across the road from the beach. Apartments are very spacious and well equipped and all have awesome views. The resorts common areas: reception, bbq's, tennis court, pool, games room, always immaculate. Staff reasonably friendly and helpful and there's secure underground parking.
Stayed 5 nights in Jan 2019
Response from Monique on Feb 5, 2019
Hi Anne, so glad that your experience at the Rocks Resort was positive and thank you for taking the time to write a review! It was a pleasure having you guys stay with us and we hope to welcome you back to Currumbin some time in the near future.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
The owner needs to spend more money on property. Old and warned oyr furniture. Random electric shocks on power points particularly in the bathroom. Old hard bed too.
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to food/drinks etc. clean and comfy resort. perfect views
Stayed 7 nights in Dec 2018
Response from Mon on Dec 28, 2018
We would like to thank you for your feedback. Look forward to seeing you in the near future!

6/10 Okay

Beryl, Brisbane

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The service was excellent and the position of the resort is its best feature. However the unit I stayed in was certainly not 4 star. Paint on some walls was peeling, there were many scuff marks on many of the walls; there were weeds growing through the tiles on the balcony; decor was very ordinary ... brown carpet and bedspread in the main bedroom; cushions in living area were clean but very old in appearance; most kitchen appliances were obviously rather dated ... rust evident on most and knobs etc were worn; one toilet had hygiene seal but when a visitor had to use it, she reported that it had obviously not been flushed after its last use. Very disappointing because on other occasions, the units I have stayed in have been of the quality I would expect for the price I was paying and for a resort that is described as a luxury resort. Also, the reception desk was not manned on the Saturday afternoon I arrived and so I had to wait until the next day to receive assistance with the TV reception ... not what I would expect for such a busy period.
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great facilities, great service. Xxxxxxxxxxxxxxx
Stayed 3 nights in Dec 2018
Response from Mon on Dec 12, 2018
We thankyou for taking the time to review The Rocks. We hope to see you again in the near future.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our suite 2i , it was beach themed with a lot of love. It felt so comfortable. The kids loved the cubby room. The balcony was a good size to relax on. Staff were so understanding and moved us from our first suite which was very high up in the building and very dated. My advice would be to view your room before booking they are all so different. The distance from the beach and coffee shops is priceless. A gorgeous break for a very tired little family . X o x
Stayed 4 nights in Dec 2018
Response from Mon on Dec 12, 2018
We would like to thank you for taking the time to review The Rocks! We are glad you and the family really enjoyed unit 2i it does give a very beachy vibe. We hope to see you again in the near future.

6/10 Okay

Verified traveler

Business traveler
Liked: Amenities
Disliked: Cleanliness
Loved the veiw and amenities. Room was very dated. Had to get it re cleaned. Also no dish liquid shower gel. Needed air conditioning.
Stayed 14 nights in Nov 2018
Response from Monique on Dec 4, 2018
I'm glad you enjoyed the great Currumbin ocean views. We thank you for your feedback and hope to see you again in the near future!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is amazing...you feel like at home....the view from the balcony is a was unique....Thebinky thing thatshoukd be improved is the check in and check out but the staff is available anyway!!! Thank you for this amazing stay!!
Stayed 3 nights in Nov 2018
Response from Mon on Dec 4, 2018
I'm glad you enjoyed your stay here. We appreciate your feedback!

10/10 Excellent

Peter, Brisbane , Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply stunning ocean frontage
Rocks resort positioned on the scenic ocean front at Currumbin Beach has 5 stars appeal with swimming pool, tennis court sauna and spa , gym and games room, pleasant cafes close by, all with wonderful ocean views, what more could you ask for, great for all the family
Stayed 7 nights in Aug 2018
Response from Monique on Aug 22, 2018
Peter, Thankyou for your review. We hope to see you again very soon!

4/10 Poor

Sue, Sydney

Disliked: Staff & service, property conditions & facilities, room comfort
Winter Blues
It might be great in summer however winter leaves me cold. The Foxtel was apparently broken and management were off handed and unhelpful on many levels. The free to air channels were restricted due to poor reception. The apartment allocated was lacking any heating and was quite cold after the sun was down. From front reception to cleaning staff we found stern faces.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Stayed 7 nights in May 2018
Response from THe Rocks Resort on May 17, 2018
Thank you for your review. Hope to see you at the Rocks again in the near future!

10/10 Excellent

LOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Rocks Resort on May 17, 2018
Thank you for your review. Hope to see you at the Rocks again in the near future!

8/10 Good

Greg, Melb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from The Rocks Resort on May 17, 2018
Thank you for your review. Hope to see you at the Rocks again in the near future!

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
I had a great time here. It was close to where I was working, and I could relax after work. Nice clean place with a reasonable price.
Stayed 3 nights in Mar 2018

8/10 Good

denis, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Overlooked the surf
Nice place to stay, close to clubs, wildlife, and road access to anywhere on gold coast
Stayed 6 nights in Feb 2018

10/10 Excellent

Tim, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with outstanding ocean views
My wife and I simply wanted to stay in a place that had a ocean view, a pool, was clean and wasn't to expensive. The Rocks hit the mark of each of these and we enjoyed our stay. In the week leading up to our arrival, I had emailed the resort and asked for a room on one of the higher levels that had 100% ocean views and the always smiling Jazmine in reception made sure that happened. The room was big, modern and clean and the views were simply outstanding. The resort also takes great pride in their pool and spa and both were exceptionally clean and inviting throughout the week. We also made use of the free BBQ's which are a great idea. Within a minutes walk from the resort, there were various coffee and breakfast options as well as the local surf life saving club which is located 'on the beach' and offers tasty food, cold beer and at 1970's prices. The beach itself across from the resort is patrolled in patches and ok for swimming but fantastic for surfing which I did each morning The resort itself is a 'little older' in some areas but honestly I wouldn't change a thing as these few factors only add to the charm of the place. For pure value for money, the Rocks Resort was outstanding and will be at the top of our list the next time my wife and I holiday on the Gold Coast.
Stayed 6 nights in Nov 2017
Response from Jazmine on Nov 17, 2017
Hi Tim! So glad that your experience at the Rocks Resort was positive and thank you for taking the time to write a review! The building itself is 30 + years old so we do take pride in our well looked after amenities and its so great to hear they didn't go un noticed! Room requests aren't always guaranteed but we try our hardest to keep our guests happy and find something suitable for there stay. It was a pleasure having you guys stay with us and we hope to welcome you back to Currumbin some time in the near future.

10/10 Excellent

Mike, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location suited
This place was chosen because it was at the finish line of a cycle race I was competing in.
Stayed 7 nights in Oct 2017
Response from Jazzy on Nov 15, 2017
Hi Rob, We are so glad you had an enjoyable, laidback holiday the way it should be! We look forward to hopefully welcoming you back in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Excellent location right on the beach. Friendly staff. Our apartment was getting a bit tired but had been well cared for, was very spacious and the location priceless!
Stayed 3 nights in Oct 2017
Dear Guest, Thank you for taking the time out to write a review, Currumbin beach is definitely one of the best locations on the Gold Coast and we are the only high rise accommodation on the beach front of Currumbin so we are so glad you enjoyed your experience at The Rocks Resort in a great place.

8/10 Good

Rob, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laid back 4 day getaway, wanted something close to the airport so we could catch a cab with all ameneties and NO over the top high rises in area, more the local scene
Stayed 3 nights in Sep 2017

4/10 Poor

hopporace, melbourne

Disliked: Property conditions & facilities
Nice position opposite the beach
We stayed here for 3 days mainly because older relations of ours have stayed often, but we found it somewhat disappointing. The venue is past its prime and the 1970's fittings, the leaky washing machine, leaky toilet, light bulb that needed replacing and the basic high mileage double bed, were reminders that there is work to be done at The Rocks. There are better options.
Stayed 3 nights in Sep 2017
Response from Receptionist on Sep 11, 2017
Hi There, The Rocks Resort was built in the late 80's so it is over 30 years old and each apartment is owned and decorated individually to its own and are all completely different. We had offered to fix the toilet and washing machine as soon as you reported the problems and you refused to have them fixed until you had left, the bed in that apartment was just replaced 6 months ago. Its a shame you didn't enjoy all the beautiful things the Rocks Resort has to offer as it is the only beach front high rise accommodation on Currumbin Beach.

8/10 Good

Shane, Frankston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful place on the shore front
Room was ready on arrival. Well set out with all amenities. Beautiful view of the beach. Heated pool and spa. Tennis court and gym.
Stayed 4 nights in Aug 2017
Response from Jazzy on Aug 28, 2017
Hi Shane, The Rocks Resort does have some great views! We are glad you had some time to check out our great facilities the resort has to offer. We look forward to welcoming you back on your next stay with us!

8/10 Good

IanB, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and great views
Whenever travelling, you have to expect the unexpected. We expected clean and comfortable accommodation with a great view and we got it. An absolutely pristine location looking out over the white sand beach towards the sunrise. Pools and spas are clean and well presented. But - The Rocks is not a Resort! One towel per guest per week? No servicing of rooms. No restaurants or other catering on site. Need a towel for the beach or pool?, then make sure you bring it from home or buy one from management for $25. Nothing that you can't cope with, but it would be better to know in advance. Our stay was in July so the lack of air-con was not a problem. The suite was noisy at times with constant sound of the surf and frequent flights overhead. Friday night seemed especially busy for flights and with a changed flight path which banked directly above us. We enjoyed our stay at The Rocks and would be happy to endorse it for others, but suggest that you approach the accommodation as "apartment style, self catering" rather than a full service resort. Happy holidays! IanB.
Stayed 7 nights in Jul 2017
Response from Jazzy on Aug 7, 2017
Hi there, Currumbin beach is a beautiful location with great views! The Rocks Resort is a fully self-contained holiday resort that provides first night or one night usage supplies. Utilising the self-contained apartment, the expectation is for the guest the next day to shop, replenish supplies, stock the refrigerator and utilise the cooking and cleaning equipment fitted in the apartment. With an 8 night every apartment is entitled to fresh linen replacement and service. This message is noted for guests on arrival

8/10 Good

denis, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice position opposite beach great views
close to viking surf club, not far from Tugan shops and restaurants. buses handy or car hire, or courtesy buses from clubs.

10/10 Excellent

Ky, Canberra ACT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We loved the location (visiting friends that also live on Pacific Parade) We found the room fantastic value for money (managed to get a great deal with 2x nights free) Found it handy with included car space - secured, and the apartment was huge with a breath taking view (level 9) Loved it - would recommend and stay again!

8/10 Good

Heather, Melbourne Australia

Liked: Cleanliness, staff & service, room comfort
TERRIFIC LOCATION
Comfortable and spacious accommodation. Our room had a beautiful outlook of the ocean. Staff very helpful and friendly. Family friendly.