We booked a Family Studio Cabin which was spacious but a little dated. Needed a freshen up inside but good for families on a budget. Pools and water park great are excellent. Staff very friendly and accommodating. Bistro excellent with very large servings and a great range to choose from.
Comment from Hotel Management
Oct 31, 2016 by Natalia, Customer Communications , Hotel Management
While it is fantastic to see how much you liked the location, cabin size and park facilities, I am sorry for the areas where we failed to meet your expectations.
With regards to your feedback about room service, as we are a holiday park and not a fully serviced apartment, we do not market ourselves as providing a daily room service and this is outlined on the confirmation letters we send out prior to arrival. That said, if a guest is to bring a towel to reception we will of course replace it and so kindly ask that guests pleased notify staff if there is anything we can help with.
I'm pleased your stay was otherwise enjoyable and to read your comments about the friendly staff and excellent food on offer at the bistro. We hope to see you again and that your next stay is a 5 star one!