Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Auckland

Close to the Beach!

Posted Jul 22, 2016
Nice hotel, right on the beach and water. Nearest shops are only a 10 minute walk. Southport main shops and mall is just 3km away. Facilities good and it is nice and secure.
Comment from Hotel Management
by Yue, Hotel Management
Thank you Rob, We just taken over this business one month and try to improve our service and cleaning standard. We provide free internet now. More than welcome come back and see the improvement.
2 out of 5
by A verified traveler from adelaide

ok have stayed at better

Posted Jun 22, 2016
Pros: view when we finally got a room with a view
Cons: free wifi friend staff better mattress
Location: we stay in this area at least twice a year because of the location. close or easy to reach many activities.
booked room with view, had to negotiate for a room with view instead of the backyard view offered on arrival. staff ignored us, not a friendly place to stay. bed mattress cheap and uncomfortable, no dishwasher. view was good, location as expected but, there are many similar types of accommodation in this area at similar costs. NO FREE WIFI doubt I would stay there again
Comment from Hotel Management
Jul 18, 2016 by Bo, Hotel Management
Hi Margaret, I am so sorry for this. We take over this business since 25th of June 2016. And try to improve our service and room conditions. Now We have free wifi in all the room. More than welcome to come back see the different
4 out of 5
by A verified traveler from nz

Internet

Posted Jun 15, 2016
Although internet was difficult to find the apartment was sensational. Great value for.money with wonderful sea views. Details or map of where to find.the main shopping area and supermarket would have been helpful. When stripping the beds on our Las day i was disappointed to see the mattress covers were stained from.previous use. On saying all that I would stay again
4 out of 5
by A verified traveler from Sunshine Coast

Convenitally located

Posted May 21, 2016 on Wotif
Pros: It was well located on the front of the Broadwater and convenient to what we needed.
Cons: Lounge had not been moved to clean. There were small items on the floor which we found when something we had rolled under the lounge and we moved it.
Location: Shopping Centre and Cafes nearby plus Southport activities. We were visiting family and not holidaying as such.
We felt it was good value for the price we had through Wotif. An older resort but well situated and outside and foyer were neat and tidy. Young man on reception was helpful.
3 out of 5
by A verified traveler

Posted Apr 24, 2016 on Wotif
Below Average stay. Can go for a walk. On the whole not too bad
2 out of 5
by A verified traveler

Posted Apr 18, 2016 on Hotels
We were disappointed in our stay, the resort is very tired and,our room was shabby,remote control for air conditioning,light on balcony and one lamp in bedroom all not working.Feel it needs to be updated.
3 out of 5
by Päivi from Vaasa

Ok palvelut, mutta remontin tarpeessa

Posted Mar 27, 2016 on Hotels
Hotelli oli kapean rannan vieressä ja siellä oli ok uima-allas.Huone ei vastannut kuvausta vaan oli paljon vanhempi ja kulunut.Hotellihuoneita on remontoitu, mutta meidän huoneemme oli vanha eikä keittiön taso vastannut kuvia,joissa on uudet remontoidut keittiöt.Myös huoneen suihku oli vanha ja kokolattiamatot kuluneet.
4 out of 5
by A verified traveler from Hervey Bay

Quiet and relaxed.

Posted Mar 25, 2016 on Wotif
Pros: Location. Cost. Quiet.
Cons: Size of bed, TV and aircon.
Location: Close to beach, and short trip to Grand Hotel and other shops.
With no manager or reception, there was a convoluted method for obtaining the key. Room was small and basic but clean and quiet. Secure parking was first in best dressed. No aircon in the bedroom, but the size of the unit meant the lounge aircon unit was adequate. Nice verandah area, pool and spa (though not used this time). TV was A4 size but did have pay. Note to manager - Shower leaks continuously in our unit.
4 out of 5
by A verified traveler

优良的环境

Posted Mar 17, 2016 on Hotels
这个酒店房间里有洗衣机和烘干机是很方便的!酒店有家的感觉!
5 out of 5
by A verified traveler

Posted Mar 16, 2016
Great location easy to find and close to the theme parks. Very reasonably priced
Comment from Hotel Management
Mar 18, 2016 by Victoria, Hotel Management
Thank you for your comments!