Posted Jan 7, 2016
We like our room's decoration and view. However, the strong smell of detergent when we entered the room was not pleasant. Also, the birds that often visit the balcony sometimes make a mess.
What we don't like about this hotel is its below-bar service.
We booked a room with a sofa bed. A staff said the sofa bed would be made ready soon when we checked in around 1pm, but nothing had been done until I called again at 7pm. Over the phone she was like "oh yes the sofa bed" - she forgot to arrange this for us.
We ran out of shower gel at around 11pm. When I called, I was told that the office is closed and nothing could be done until next morning despite my explanation of the situation. The voice of the other side was tender, but not helpful at all.