All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was very clean and the staff were very helpful.
Veronica
Stayed 2 nights in Jan 2024
Response from Happy on Feb 24, 2024
Hello Varonica,Thank you for taking the time to complete our survey. Your satisfaction is essential to us, and we will be using your feedback in our effort to improve our service standards.
10/10 Excellent
LLOYD
Business traveler
Jan 8, 2024
Liked: Cleanliness, staff & service, amenities
My Wife was in Golden for a medical procedure. We required some flexibility with check out and not sure if we would need an extra day. The staff was very responsive to our needs .Our dog was welcome also. Thanks to all the staff for your courteous hospitality.
LLOYD
Stayed 2 nights in Jan 2024
Response from Happy on Feb 24, 2024
Hello Lloyd,Thank you for taking the time to complete our survey. Your satisfaction is essential to us, and we will be using your feedback in our effort to improve our service standards.
10/10 Excellent
Leah
Dec 31, 2023
Leah
Stayed 2 nights in Dec 2023
Response from Happy on Feb 24, 2024
Hello Leah,Thank you for taking the time to complete our survey. Thank you for your excellent rating.
Hotel was fine. Hot tub/pool area had clinical lighting but was still well used.
Ray
Stayed 1 night in Dec 2023
Response from Happy on Feb 24, 2024
Hello Ray,Thank you for taking the time to complete our survey. Your satisfaction is essential to us, and we will be using your feedback in our effort to improve our service standards.
This property is a nice find along the Trans Canada Highway in Golden. It is on the highway so we rate it only 4 out of 5 for location, but otherwise the hotel and our room were spotless, the staff very accommodating and our stay was great. The King suite is large with an enjoyable jetted tub, and is nicely appointed.
Dear Christopher, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
Dear Allan, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
10/10 Excellent
Jacynth
Dec 9, 2023
Jacynth
Stayed 1 night in Dec 2023
Response from Happy on Dec 23, 2023
Dear Jacynth, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
10/10 Excellent
Kate
Nov 30, 2023
Liked: Cleanliness
Nothing
Kate
Stayed 1 night in Nov 2023
Response from Happy on Dec 23, 2023
Dear Kate, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
Dear Theresa, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
10/10 Excellent
Cyrus
Nov 23, 2023
Cyrus
Stayed 2 nights in Nov 2023
Response from Happy on Dec 23, 2023
Dear Cyrus, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
Staff was super nice…awesome beds….wonderful stay.
Glenda
Stayed 1 night in Nov 2023
Response from Happy on Dec 23, 2023
Dear Glenda, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
Check in was friendly and efficient. Rooms are very well appointed. Complimentary water in lobby.
Kelly
Stayed 1 night in Nov 2023
Response from Happy on Dec 23, 2023
Dear Kelly, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
Dear Patricia, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
Dear Steven, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
10/10 Excellent
Diana
Nov 2, 2023
Diana
Stayed 1 night in Nov 2023
Response from Happy on Dec 23, 2023
Dear Diana, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
Dear Darwin, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
10/10 Excellent
Michael
Oct 29, 2023
Michael
Stayed 1 night in Oct 2023
Response from Happy on Dec 23, 2023
Dear Michael, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
Dear Jocelyne, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
Dear Diana, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
8/10 Good
Konrad
Traveled with family and small children, Traveled with pets
Started our 1-week to the Icefields Parkway by driving from Kelowna to Golden and staying here. It a nice place. We enjoyed the spa tub and swimming pool. The ice machine is on the 1st floor lobby and was a bit inconvenient. The service desk didn't know anything about the road closures over to Banff. I thought they'd be better informed. Breakfast was not included but we had a good on at the onsite restaurant, RIcky's. We had our R-Pod camper with us and there was plenty of parking in the back. Room was nice and the bed was comfortable.
Kristopher
Stayed 1 night in Sep 2023
10/10 Excellent
Amrit
Oct 13, 2023
Amrit
Stayed 1 night in Sep 2023
Response from Happy on Dec 23, 2023
Dear Amrit, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
10/10 Excellent
Chanho
Oct 11, 2023
Chanho
Stayed 1 night in Oct 2023
Response from Happy on Dec 23, 2023
Dear Chanho, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor
Very easy to get to, just off the hwy but the room was quiet. Desk clerk so nice and helpful, we asked for a king room instead of a queen, was very happy to do this. The room was nice 👍, great TV but was dark at night. Just two lamps and no overhead lighting.
Leah
Stayed 1 night in Oct 2023
10/10 Excellent
Bruno
Oct 8, 2023
Bruno
Stayed 1 night in Oct 2023
Response from Happy on Dec 23, 2023
Dear Bruno, It was a pleasure to welcome you to our hotel. I am very pleased to learn that you had a wonderful stay with us. All The Best, Happy Happy Front Desk Supervisor