Ratings based on 119 Verified Reviews

2.6 out of 5
52% of guests recommend
2.7 Room cleanliness
2.7 Service & staff
2.5 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by Charlotte

Bad hotel

Posted Sep 18, 2017 on Hotels
Very tiny room, AC didn't work properly and window kept jamming. Bathroom was also shower, literally the shower head sprays water over the toilet and sink. The local area was incredibly loud all night long so got zero sleep. Hotel is quite far away from anything decent to do and when we asked a staff member how to get about, such as to the towers, he said to walk - it was a 40 minute walk to the towers. And they charge you upon arrival which it doesn't say about in the hotels booking. They said it was an extra charge when we questioned it, were very vague. Would not recommend.
1 out of 5
by A verified traveler

BAD service and BAD outlook

Posted May 5, 2017 on Hotels
Customer service are not friendly and we are not greeted by them. They do things like unwillingly. Items given wasn't complete. No free wifi, no free breakfast and room was given on without window when I've made payment for all that during booking. Narrow corridor. Given super squeezy room and dirty. Making a complaint about the room. They said they dont have better room. Ending then they give the actual room that I've made payment for. Still room a bit dirty and squeezy. All items including towel and bedsheets are not well maintain. Internet totally cannot be connect for the whole stay. Breakfast serve way too slow and limit choices. Food taste worst.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 24, 2017 on Hotels
3 out of 5
for Everyone
by A verified traveler from Btu


Posted Mar 10, 2017
Easy to find non halal food.near to 4d magnum sportstoto damacai.
1 out of 5
by A verified traveler

Posted Oct 26, 2016 on Hotels
Overall the room was very dirty.
2 out of 5
by A verified traveler

Not recommended

Posted Sep 21, 2016 on Hotels
The bedding mats never been changed. I feel uncomfortable, itches everywhere on my body. Toilet are very awful. I'm really not enjoy my stayed at Apple hotel.
1 out of 5
by A verified traveler from Penang

Will never stay anymore

Posted Sep 13, 2016 on Hotels
It's an awful hotel. It's small, the room is totally different from the photos. The room is dirty. The bed is dirty like cover with dust, the pillows have stains, the toilet is dirty, they do not provide shampoo etc but provide a used soap. The table has ants. The wall is dirty makes u don't feel like getting near the wall so I chose to sleep the other side instead.. Lastly the towel is so dirty that getting brown already but it's ok I'm not using it anyway I just want to cover up the pillow. At least I think it is cleaner than the pillow case thou. The only good thing was I asked for late check out and then allowed me to check out at 1pm instead of 12pm...
1 out of 5
by A verified traveler

Posted Sep 13, 2016
Just inside jalan alor. The only thing will be good is conveniece for having dinner. The room was dirty and don't have remote control for air-con. You have to request for remote. The tv was useless and the basin in bathroom was useless too.
2 out of 5
by A verified traveler from Penang, Malaysia

Posted Sep 8, 2016
Pros: The facilities such as air-con, water heater & wifi are ok. Location is ideal as it is in the food court center.
Cons: to improve on the cleanliness, and quality of staff
The hotel was recommended by my friend who has been stay in the hotel 2 years ago. I was quite disappointed with the condition of the hotel particularly on the cleanliness of the hotel. There are filth on the wall, floor, toilet bowl & basin. The pillow cover also contain stains. The hotel staff are foreigner and seems like not well train. I do not expect high on a three star hotel but the most important thing is cleanliness !
2 out of 5
by CHIN W.

Good for the location

Posted Dec 28, 2015 on HotelClub
The staff was not friendly.Just given you the breakfast voucher without a word or smile. I didnt think i will be back again.