Ratings based on 531 Verified Reviews

3.5 out of 5
70% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jan 12, 2018 on Hotels
Overall, I liked this hotel. I travel to KL at least once a month and recently I have been staying in Hotel Royal. Love their 24hr room service! But quality of their front desk and housekeeping can be improved. Shortly after I checked in, someone access my room and took away my keycard. Luckily I kept all my valuables. As for front desk, they should really be more helpful and not give such a sulky face to guests.
4 out of 5
by Wenhui

This traveler left a rating score only Posted Jan 7, 2018 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2018 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Good location

Posted Dec 30, 2017
Very convenient travel to any place in k.L. Foods and entertainment is around the hotel comer.
3 out of 5
by A verified traveler from Singapore

Minimum facilities

Posted Dec 25, 2017
Pros: don't really like.
Cons: improve on the wifi!
I was surprise that this is a low cost hotel with no parking, no umbrella to loan, and worst of all, poor wifi connection. wifi in the room is unstable. goes and and down. Was told to come to the lobby area for wifi. for a business person, how can we work in the lobby. lobby has no facilities for us to sit except for a couple of sofas. Strongly not recommended for business. Perhaps for holiday maker with no expectation on the room.
5 out of 5
by Steven

Nice hotel and very good location

Posted Dec 23, 2017 on Hotels
Very pleasant stay, good size swimming pool and very handy for all bars, restaurants. Nice bedroom average size but bathroom excellent with bath and shower and separate shower cubicle (big) with two excellent showers.
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Location is strategic.

Posted Dec 22, 2017
Hotel is just next to Lot 10. Staffs are friendly and helpful. Room is spaceful and clean with new furnished furniture. A nice stay in this hotel.
5 out of 5
by MD. ABDUS

This traveler left a rating score only Posted Dec 20, 2017 on Hotels
5 out of 5
by Mohd zahran

Posted Dec 17, 2017 on Hotels
Excerlence
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and near shopping area

Posted Dec 14, 2017
Close to shopping mall and town area. Room is clean and comfortable bed