Ratings based on 61 Verified Reviews

4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice hotel, perfect location

Posted Apr 1, 2017
Pros: The staff made the day. They would do anything they could to meet your needs.
Cons: Nothing worth talking about needs to be addressed.
Location: If you like casinos the ferry to he casino in Laos is a walk across the street.
The Imperial Hotel Golden Triangle is located in a perfect location. You get a great view! Laos is literally across the street and Myanmar seems just down the road. Lots to do in the area including a walk through the ancient capital of Lanna.
Comment from Hotel Management
Apr 10, 2017 by Theerada I. [Hotel Manager], Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Golden Triangle Resort during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Theerada Inkham Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from USA

For Overnight Stays Only

Posted Mar 9, 2017
They are not set up to accommodate folks for longer than that. Staff is first to admit that 95% of their customers or just overnight who have come for the Golden Triangle. Breakfast lacking if you are not part of a large tour. Truly nothing to do. Literally on the tourist strip. Unless one rented a scooter or motorcycle you could do this section half a day. Room was fine. Furniture very nice. Clean. A word about the view however. It is true that in the distance you can see the three countries and the Mekong River. What is not evident from pictures or descriptions is that in the foreground you're seeing the main road and parking lots. Staff is nice enough but the hotel is a ghost town after the tourists leave. It would be my sincere advice to not bother with going to Chiang Saen unless you have a car, motorcycle or scooter. It would be akin to walking up and down Fisherman's Wharf in San Francisco. Pointless really.
Comment from Hotel Management
Apr 10, 2017 by Theerada I. [Hotel Manager], Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Golden Triangle Resort during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Theerada Inkham Hotel Manager
4 out of 5
by Jo-Anne

Relaxing stay

Posted Feb 27, 2017 on Hotels
Excellent location. Beautiful grounds and lovely view of the river. Good restaurant
Comment from Hotel Management
Apr 11, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial Golden Triangle Resort during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Theerada Inkham Hotel Manager
5 out of 5
by Clarence

Imperial hotels are the BEST

Posted Feb 16, 2017 on Hotels
Easy check in, friendly staff, quiet. Nice place to relax.
Comment from Hotel Management
Apr 10, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial Golden Triangle Resort during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Theerada Inkham Hotel Manager
4 out of 5
by Ronald

Best place in town by far and great price!

Posted Jan 11, 2017 on Hotels
Had the resort almost to ourselves! Nice breakfast buffet. No exercise room though.
Comment from Hotel Management
Apr 10, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial Golden Triangle Resort during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Theerada Inkham Hotel Manager
5 out of 5
by Rebecca

Posted Jan 6, 2017 on Hotels
Comment from Hotel Management
Apr 10, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial Golden Triangle Resort during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Theerada Inkham Hotel Manager
5 out of 5
by Michael

Lovely hotel

Posted Dec 28, 2016 on Hotels
Great hotel. Friendly staff. Very comfortable
Comment from Hotel Management
Apr 10, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial Golden Triangle Resort during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Theerada Inkham Hotel Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Imperial Golden Triangle

Posted Dec 19, 2016
Pros: Very pleasant 4-star property with beautiful garden . All rooms have balconies & river view . Extensive breakfast choices . Smiley staff everywhere
Cons: More evening activities , especially in village
Location: 3 countries within yards of each other . Village is full of zouvenir vendors during the day . High priced trips are offered to Laos & Myanmar
Lovely hotel in odd location . Golden Triangle is only alive during the day , at night everything is closed
Comment from Hotel Management
Apr 10, 2017 by Theerada I. [Hotel Manager], Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Golden Triangle Resort during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Theerada Inkham Hotel Manager
5 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
It was good.
Comment from Hotel Management
Apr 10, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial Golden Triangle Resort during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Theerada Inkham Hotel Manager
5 out of 5
by A verified traveler

Great hotel with a view

Posted Oct 28, 2016 on Hotels
Checkin was easy thanks to reservation made on Hotels.com. Greeted at front desk with cold refreshments. Lobby was decorated very classy, as are all the Imperial properties I have stayed at. The room was large, clean and very welcoming. Comfort bed, clean bathroom with lots of hot water. Great views of the Mekong river. Never been disappointed at an Imperial hotel.
Comment from Hotel Management
Apr 10, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial Golden Triangle Resort during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Theerada Inkham Hotel Manager