Ratings based on 2,037 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from johor
beyond expectation hotelPosted Oct 22, 2017
Pros: nearest to KLCC
Cons: not that i aware
Location: Too many activities can be done as it near to KLCC
never letdown my expectation through the journey stay in your hotel
for Everyoneby A verified traveler from england
nice locationPosted Sep 16, 2017
great spot close to petronas towers, only issue was a small leak on the toilet.
by A verified traveler
Good locationPosted Sep 13, 2017 on Hotels
Rooms are a bit dusty or otherwise in need of a good cleaning (looks like they were given a quick sweep, but dirty cups & spoon on arrival, hair left in bathroom). Very friendly and helpful staff overall. Breakfast OK but folks at the omelette station downright sullen and twice had to ask them not to use bare hands to handle food (scooping out stir fried noodles for serving and breads).
Perfect hotelPosted Sep 7, 2017 on Hotels
Great stay, unable to fault impiana in any way!
KLCCPosted Sep 6, 2017 on Hotels
near to KL Convention Center for exhibition
Good but web site needs updatingPosted Sep 1, 2017 on Hotels
A great location. Friendly stafff. Easy to get to from train. Web site pictures of pool should be updated as they do not show the REAL picture..
Best of the holidayPosted Sep 1, 2017 on Hotels
Amazing good,one of the stand out hotel ever
for Everyoneby A verified traveler from London
Connection to the mall via air conditioning tunnelPosted Aug 28, 2017
It was a good stay lovely hotel but the reception team weren't very inviting and didn't smile much but the night staff were fantastic and we felt welcomed with them. We had to change our rooms 3 times as the rooms weren't clean or in good condition.We were happy with the last room they offered us. Amazing view of the twin towers. The hotel staff were helpful and the pool was great.
Posted Aug 27, 2017 on Hotels
Other than them taking over 3 hrs to bring my luggages up it was a pleasant stay.
for Everyoneby A verified traveler from Australia
Centrally located,Posted Aug 25, 2017
Pros: Due to late arrival due to sickness and hospitalisation, our booking had to change from 6 days to 4 days, yet the hotel refunded us those two days.
Cons: We booked a long time in advance, and had asked for a room with a view, but there was no view in our allocated room.
Location: Towers and Symphony lake wonderful, and a visit to Bird Park is a must!
Very convenient for Towers, Lake, major shopping centres and restaurants. I had to ask for a second chair in our double room: restaurant and refreshment prices were high, but overall a pleasant, comfortable stay. Nice pool.