Ratings based on 828 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Singapore

Lovely staff, excellent location, great ambience.

Posted Aug 10, 2017
Pros: It's superb location.
Cons: The internet service is a little patchy.
Location: KLCC Mall located right next door, near The Troika (great dining) and also very close to other shopping malls like The Pavillion & Starhill.
It is one of my favourite hotels to stay in KL. The staff are lovely, the facilities and location excellent, with KLCC being right next door and its location to other fantastic dining spots. Staff were always attentive and helpful. I always feel safe here. I highly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service

Posted Aug 9, 2017
The staff were amazing. They really went out of their way to make us feel very welcome.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Top!

Posted Jul 26, 2017
Location, service, breakfast (!), pool, gym - all well worth a recommendation: go for it!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait

Excellent hotel within the shopping district

Posted Jul 16, 2017
Pros: Customer service Location cleanliness
Cons: Variety of the breakfast
Location: Excellent location everything is within a walking area
Everything in the hotel is classy, staff very respectful and always smiling
5 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

Great Hotel with awesome facilities

Posted Jul 7, 2017
Really enjoyed the swimming pool and sauna & jacuzzi. Room was recently renovated, spaciouts and bed is comfort. Booked a room with the club lounge access but bit disapoint for variety of food selection. Staff from Reception, Club Lounge, Pool area they all friendly and very professional.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous ! 5 star luxury

Posted Jul 5, 2017
We had the best trip staying here Service off the scale Would go back tomorrow !!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, WA

Three nights in KL

Posted Jul 2, 2017
Our stay at the Mandarin Oriental exceeded our expectations. The central location made everything easy to find and the staff were always happy to help - nothing was too much trouble.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2017
I would like to thanks the staff at the lounge at the ground floor Aisyah and keko.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2017
First class hotel and restaurant I highly recommend it
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
Very excellent service and Definitely will come back again