Ratings based on 135 Verified Reviews

4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Very good

Posted Jan 2, 2018
Great breakfast and comfy room. Perhaps bedroom slippers n bathrobe would be essential. No complaints except narrow carpark exit
5 out of 5
Recommended
for Everyone
by A verified traveler

Spacious

Posted Dec 30, 2017
Smooth check in and check out. Helpful staff. Room is very spacious
4 out of 5
Recommended
for Everyone
by A verified traveler from Subang Jaya

Nice hotel, Good location

Posted Dec 25, 2017
Pleasant stay. Helpful staff. Definitely will recommend friends and families to stay here.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Posted Dec 16, 2017
Great! Close to amenities and public transportation
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to KLCC and LRT

Posted Dec 4, 2017
Fast check in and superb breakfast! Definitely will stay again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 17, 2017 on Hotels
4 out of 5
by Heilda

This traveler left a rating score only Posted Sep 4, 2017 on Hotels
4 out of 5
by anoma

cool

Posted Sep 2, 2017 on Hotels
nice place
3 out of 5
by A verified traveler from Shanghai

Rude Staff, improper room description on Expedia

Posted Aug 21, 2017
Pros: The location
Cons: Train the receptionist.
Location: perfect to visit Petronas Towers
as we were 2 couples, we've booked the 2 Bedroom Premier, Club Floor, which was proposing 1 Double Bed + 1 Twin Bed; or 2 double beds (since today they have updated the description). I have precised on my booking application that I want the 2 double beds configuration. I have received my booking confirmation. Arrived at the hotel, they've told me that the 2 double bed room configuration did not exist. I show the room description on Expedia (it was not modified yet), I have shown them my booking detail and the confirmation email. They did not propose anything just say it was a mistake, of course not mine... I have insist this is not what I had pay for and that we want 2 double beds. They did not accept to upgrade us to the type of room which has 2 double beds and the receptionist starts to become very rude! I was very disappointed since it was not at all what I have promised to my friends and that the receptionist was incredibly rude, even it was the hotel mistake (the proof is that now they have change the room description). Cleanliness is so so, they was some hairs and body hairs in my bath room and obviously, someone had smoke inside, there was that terrible smell of cold tobacco. The location is great, which is a good point.
4 out of 5
Recommended
for Everyone
by A verified traveler from KL

Great location

Posted Aug 20, 2017
The hotel location is very accessible and the stuff were extremely friendly and helpful. Every thing was great except two things I wasn't happy about. 1- The toilets were not clean when we first checked-in, I had to call the housekeeping to request someone to clean them. 2- When I called the receptionist asking about an extra blanket they charged me about 20 RM.