Ratings based on 171 Verified Reviews

3.7 out of 5
87% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from india

Nice property walking distance to main locality.

Posted Nov 17, 2017
No issues! Well managed property. The room I was given requires a bit of wall paper repairs. Rest everything great. Will stay here again while in Jakarta. Happy with everything.
Comment from Hotel Management
Nov 20, 2017 by wiwi, Hotel Management
Thank you for staying at Rasuna Icon Hotel and good feedback for us,we are looking forward for your next stay. Your sincerely
5 out of 5
by Anna

Posted Aug 23, 2017 on Hotels
I stayed at Rasuna Icon twice within a week. The first time I was very unhappy with the room I had been given, but no need to dwell on that now, because when I returned ofter a few days away, I had a great room on the top floor! Lovely balcony. All good. I really like the Skygarden and enjoy the neighborhood where you can find everything you need (I actually lived in this street some years ago, which maybe helps:)
Comment from Hotel Management
Aug 27, 2017 by Hengky L, Hotel Management
Dear Mrs. Anna, Thank you for staying at Rasuna Icon Hotel and good feedback for us,we are looking forward for your next stay. Your sincerely wiwi
5 out of 5
by Marcel

Posted Jul 25, 2017 on Hotels
Comment from Hotel Management
Aug 27, 2017 by Hengky L, Hotel Management
Dear Mr. Marcel, Thank you for your email and good feedback, we are looking for what for your next stay at Rasuna Icon Jakarta. Best Regards wiwi
4 out of 5
by neil

Lovely hotel, great price and location

Posted Jul 12, 2017 on Hotels
Great hotel in a great location to shops, malls, restaurants. Good price for the hotel stay
Comment from Hotel Management
Jul 28, 2017 by Hengky L, Hotel Management
Dear Mr. Neil, Thank you for staying at Rasuna Icon Hotel and good feedback for us,we are looking forward for your next stay. Your sincerely wiwi
4 out of 5
by A verified traveler

Very pleasant stay

Posted May 1, 2017 on Hotels
Very comfortable hotel in great neighborhood. Convenient to major transit routes, sites, restaurants and shopping, and surrounded by good warung/kaki-lima/laundry/Indomaret/etc. Good wifi. Very clean. Good linens. Laundry service was efficient. Staff was friendly and helpful. Easy for taxi/uber/gojek/grab/etc. drivers to find (Karet Pedurenan is a well-known street). Mini kitchenette in room was useful if minimal. Fridge temperature was wonky (either too warm or freezing things, no happy middle ground) and gym equipment didn't work well (treadmill was so jittery I couldn't run on it and elliptical didn't turn on at all), but overall, a very pleasant place to stay. Would return and/or recommend to a friend.
Comment from Hotel Management
May 3, 2017 by Hengky L, Hotel Management
Dear Guest, It is great to hear that you had an enjoyable time with us. I have shared your review with our team and they are very happy to read your comments. We hope that you will keep your time with us in good memory and would be pleased to have you as our guests again. Please share this awesome experience with your family and friends back home. Sincerely, Wiwi
3 out of 5
by Hendy

Hotel for Business & Shopping

Posted Feb 3, 2017 on Hotels
Good stay, but I'm not satisfied with breakfast.
2 out of 5
by aleksandr

Dirty place. Full of incects. Rooms need repair

Posted Feb 3, 2017 on Hotels
When I came there in the night, room was dirty, full of incects, bad smells, mod inside. I met centipede and big cockroach. I asked personnel to change room, but other 2 rooms were also not very good. I used to downgrade my room and stay 1 night in smaller one, but without mod and centiped. Next morning I've check out and now waiting for refund for the rest of booked days.
4 out of 5
Recommended
for Everyone
by A verified traveler

good central located hotel

Posted Jan 11, 2017
hotel is central located in jakarta. easy accessible. rooms are clean, neat and big enough. staff are courteous. breakfast is served on the roof terrace.
Comment from Hotel Management
Feb 10, 2017 by Hengky lukita, Hotel Management
Dear sir/ madam Thank you so much for your excellent review Our location is strategically located in kuningan CBD within walking distance to shopping malls and office buildings and embassies. semanggi interchange offer direct access to airport and bodetabek cities. All rooms are equipped with modern furnishings pantry and kitchenette. Rooftop facilities include cafe restaurant bar meeting room and fitness center. 24 hr reception and 24 hr room service pampers our guests non stop around the clock We will improve our services for the future stays Yours sincerely Hengky lukita
3 out of 5
by A verified traveler

Convenient & Clean Hotel

Posted Oct 26, 2016 on Hotels
The hotel is conveniently located near major shopping areas. They also have 24-hour room service which rather reasonably priced. But for the adventurous, there is a 24 hour mini market down the road and some eating shops that close late along the street. Breakfast was in a very nice rooftop terrace restaurant. But given the low price we paid, the selection is really very limited.
4 out of 5
by A verified traveler

Good Boutique Hotel

Posted Oct 4, 2016 on Hotels
The Air conditioning was not cool enough and often splashing water from outlet. The shower head and holder not adjustable making showering uncomfortable.