Ratings based on 549 Verified Reviews

3.3 out of 5
76% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Air-conditioning problem

Posted May 13, 2018
The air-conditioning wasn't cold at all, was literally sweating in the night.
5 out of 5
by A verified traveler

Value

Posted Mar 24, 2018 on Hotels
Great location and value for money! Good staff, good facilities wifi, tv etc, parking
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Mar 19, 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Above my expectation

Posted Mar 15, 2018
Upgraded to a bigger room at same cost. Cool! Very courteous and helpful staff. First time checking in to this hotel and it is way beyond my expectation.
4 out of 5
Recommended
for Everyone
by A verified traveler

A gem right downtown!

Posted Jan 31, 2018
Pros: The rooms are large with super comfortable beds, a super treat after 10 days in SIngapore:-)
Cons: The aircons are faulty not forst time and had to change rooms. The TV only has a sports channel in English.
Location: Located near Pavilion and Fahrenheit shopping centers and Low Yat the electronics mall with Times Square and Bukit Bintang 5 mins walk away
A relatively new hotel on the block that has much to offer the holiday goers in KL. Well located for shopping, various foods and transport into and out of the city. The staff are keen and want to provide service and provided a suitable for my needs at check in. The rooms are large and spacious with a super sized bed for quality sleep. *Note I recommend you have them wash your hotel floor on arrival as found them particularly dirty from previous occupants
4 out of 5
by A verified traveler

Posted Jan 26, 2018 on Hotels
Good bed for sleeping, except air-conditioning is leaking water when getting too cold.
3 out of 5
by A verified traveler

Service not good

Posted Jan 23, 2018 on Hotels
Service not good, took an hour plus to take iron board
3 out of 5
by A verified traveler

Not good service

Posted Jan 21, 2018 on Hotels
Serice not good. No mineral water in the room, took long time to bring the iron board.
4 out of 5
by Joseph Ik Lung

Nice room

Posted Dec 28, 2017 on Hotels
Very happy with the upgraded room
4 out of 5
by Aroona

This traveler left a rating score only Posted Dec 4, 2017 on Hotels