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The hotel location is very accessible and the stuff were extremely friendly and helpful. Every thing was great except two things I wasn't happy about. 1- The toilets were not clean when we first checked-in, I had to call the housekeeping to request someone to clean them. 2- When I called the receptionist ...
Booked this hotel as it is near the Padang Merdeka which is the running venue for SCKLM. Not confident with the cleanliness of the bedsheets, pillowsheets and towel as I immediately felt itchy the moment I land my body on the bed. Overall, love this hotel.
Was a good hotel, customer service of the staff was good but we found they kept trying to get us to take taxis when we just wanted to walk or use public transit. Skydeck with the pool was amazing, the bed could have been bigger (small double) but overall a good hotel, would likely stay here ...
Located opposite the Petronas Towers, 2 min walk into the KLCC shopping centre and 5 mins away from the train station. Loads of places to eat nearby and 10 min walk to the Pavilion via a covered walkway. Hotel was excellent with ample space, spa and an amazing pool with wonderful views. ...
Our actual room was as booked, we found that we had to ask several times for fresh towels (Damp ones had been removed) Room service not up to past stays. Kitchen cutlery missing. Nothing to use for Microwave Oven. Tea not replenished. Room not cleaned some days.
The room given to us this time is better. It is most spacious and as usual great staff service and room cleanliness is good. After check out service is great as well. Thank you again.
I recommend this place to anyone single or family , especially family will enjoy , very secure , and has a nice swimming pool , the last cation is great , around 15 minutes walking from KLCC and 5 minutes walking from Pavilion Mall, very close to everything , they have a nice message center in the ...
Clean, attentive staff, good location. Top choice!
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