Ratings based on 371 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Nice hotel, convenient location!

Posted Nov 14, 2017
This Holiday Inn is new, immaculate and conveniently located! Complimentary breakfast is superior to most. Highly recommend!
5 out of 5
by A verified traveler from Winnipeg, MB

Good hotel

Posted Nov 13, 2017
For the price and purpose of the hotel, I really enjoyed my stay. Staff is friendly and location is quiet and peaceful. Definitely would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 29, 2017
This hotel is great. It is an ideal location for my stay in Minneapolis. The rooms are clean, quiet and comfortable.
1 out of 5
by A verified traveler from MN

terrible service

Posted Oct 20, 2017
booked thru expedia for two nights. Thursday called expedia to cancel night one. had confirmation email from Expedia rep who handled the cancellation, including the name of the employee at the hotel he had confirmed with. called hotel midday saturday to let them know we'd be arriving late. they stated ok, but never asked for our name to truly confirm. We arrived at midnight after Gopher football game. They had no room for us. staff at hotel had messed up the reservation and cancelled both nights. staff were not remorseful about the situation, kept saying "not sure who dropped the ball on that", etc. tried to get us to sign up for their rewards program so they could give us points to remedy. we refused, not wanting that. totally unsatisfactory, negative experience...
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2017
Nice hotel. Located for an easy and short ride to downtown or the mall.
5 out of 5
Recommended
for Everyone
by A verified traveler from golden valley mn

Nice pool and hot tub and close to 394

Posted Sep 9, 2017
Close to shopping and restaurants. The pool and hot tub were open late till 11 for kids and 1a for adults.
Comment from Hotel Management
Sep 15, 2017 by gm, Hotel Management
Thanks Lynn!! Glad you enjoyed your stay. Thanks for choosing us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
Very modern and clean. Amazing breakfast! Close to major interstate highways so it's easy to get around. Would definitely recommend.
Comment from Hotel Management
Sep 1, 2017 by gm, Hotel Management
Thank you for staying! We appreciate the review and hope to see you again next time.
3 out of 5
by A verified traveler

Posted Aug 24, 2017 on Hotels
Staff not very responsive and room smelled like mildew and unclean. Shampoo and conditioner bottles were partially used near empty so attention to cleaning detail was lacking
Comment from Hotel Management
Sep 1, 2017
Thank you for our comments. We apologize for the issues you experienced with housekeeping and will be sharing this with our management team. We appreciate you choosing us and taking the time to share your experience.
5 out of 5
by Lisa

PERFECT

Posted Aug 23, 2017 on Hotels
This was the PERFECT place for us to stay for our son's wedding!
Comment from Hotel Management
Aug 25, 2017
This is great to hear Lisa!! Glad you enjoyed your stay. Thank you for choosing us.
5 out of 5
by Amanda

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017
Thank you Amanda! We appreciate it.