Ratings based on 535 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified traveler from Sydney Australia
Hotel is Close to BallaratPosted Nov 8, 2015
Pros: Its local to Ballarat, rooms are neat, clean and bathrooms are modern.
Cons: Customer Service
Location: Close to all of Ballarat Main Attractions - however this was not the purpose of my visit but would be highly appealing to some.
Travelling from Sydney - I Recently stayed in this Hotel for one night. On the ground floor in a King Sized Executive Suite. The room was modern, well laid out, spacious and clean. The room had an adjoining door to the next room, which was closed and locked. However this is where attention to detail fails at this property. The guests in the adjacent room could be heard throughout the night, coughing, talking and snoring, all through and under the door. This is from the bed, well away from the door. It was unbearable. Despite taking measures to close any gap between the door and the floor by placing pillows as a barrier, turning on the air-conditioning fan, and also the TV the noise was still a problem. It was apparent the door probably was not of a grade that a high quality hotel would use in an adjacent suite. After leaving the hotel and contacting management the following morning, it was first suggested to me that 'I was a light sleeper' it was then urged upon me that I 'Must be a light sleeper' and that there had never been a previous complaint. It was also urged to me that I should have contacted reception and advised and requested to be moved to another room and not left at 2-3AM in the morning as I did. The EXPEDIA App states that reception is only manned between 10PM and 7AM - it does not state all night and it is from there I got all of my contact information regarding the booking. On contacting the hotel management after 7AM in the morning.
for Everyoneby A verified traveler from Yarrawonga
Very Impressive MotelPosted Sep 11, 2015
Pros: The rooms were warm and a pleasure to be in. The parking was easy. The breakfast great. The way the menu was set up. The owners were very obliging.
Cons: The weather !
Location: Close to Sovereign Hill, best theme Park in Oz. Best Japanese and good Chinese Rest. Top meals at Red Lion Hotel. Plenty of pokies close. Heaps to do
After many visits over the years my wife and I have stayed at a lot of motels in Ballarat, good and bad. For no particular reason we had not chosen this motel before. On arrival we were really impressed with the size of the room and the up to date decor. The room set-up is excellent. The King Bed is very comfortable. The bathroom and large shower the best we have seen.
for Business Travelersby A verified traveler
Clean and comfortablePosted Aug 12, 2015 on Hotels
Stayed for business and the room was basic but comfortable. Room was clean and quiet which suited my needs. I would stay here again.
for Everyoneby A verified traveler
Posted Aug 3, 2015 on Wotif
Great value on a high quality room. All neat and new. No issues.
for Couplesby A verified traveler
Posted Jun 29, 2015 on Hotels
by Patrick from Australia - WA - Fremantle
Posted Mar 9, 2015 on Wotif
Pros: Size of accommodation
Cons: Road noise
Location: Accessible, Reasonable access
Facilities: Modern, Above average, Well laid out; Value: Affordable; Service: Professional; Cleanliness: Spick and span;
by Beth from Australia - VIC - Melbourne
Posted Mar 8, 2015 on Wotif
Value: Affordable; Service: Respectful, Friendly; Cleanliness: Spotless;
by Amy from Australia - VIC - Melbourne
Posted Feb 26, 2015 on Wotif
Pros: Spa tub was enormous. A surprise given the country's water restrictions
Cons: No TV in the bedroom
Location: Close to Town
Facilities: Huge Spa Tub; Value: Fantastic; Service: Very friendly;
by Simon from Australia - SA - Adelaide
Posted Feb 23, 2015 on Wotif
Pros: Great location near Sovereign Hill, well appointed, quiet
Cons: Car parking a bit tight
Facilities: Modern, Nice , Above average; Value: Average price; Service: Unhelpful, Below average;
by Annette from Australia - VIC - Regional VIC
Posted Feb 18, 2015 on Wotif
Pros: Spa bath
Location: Just right
Facilities: Outstanding; Value: Affordable; Service: Outstanding; Cleanliness: Immaculate; Was very impressed with the room