Ratings based on 370 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2017
Good place to stay in Ballarat walked to shops and cafe and to the lake
Comment from Hotel Management
Apr 19, 2017 by Trish, Hotel Management
Thank you for your review. Thank you for staying with us while you were in Ballarat and we look forward to seeing you again. Regards Toney & Trish Managers
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2017
Really clean and fresh room. Friendly staff. Would highly recommend this motel for your next stay
Comment from Hotel Management
Mar 22, 2017 by Trish, Hotel Management
Thank you for your review. The whole team here works hard to make sure our guests enjoy there stay with us. Regards Toney & Trish Managers
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

A lovely stop in Ballarat

Posted Jan 14, 2017 on Wotif
Cons: Only small things, like a bin outside of the bathroom.
A comfortable place to stay the night, right in the middle of town. A great space to relax with a nice bathroom
Comment from Hotel Management
Apr 18, 2017 by Trish, Hotel Management
Hi Ales thank you for your review. There are rubbish bins in the cupboards by the refrigerator in all of our rooms. We are pleased you enjoyed your stay with us and we look forward to seeing you again. Regards Toney & Trish Managers
3 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
The Family room was very spacious but the second bedroom had no windows and was very stuffy with the door closed. The carpet was noticeably and required us to wipe the children's feet who were barefoot numerous times. Due to the time of year there was no room service which was disappointing.
Comment from Hotel Management
Apr 18, 2017 by Trish, Hotel Management
Thank you for your review. If you were staying with us over Christmas there was a leaflet in the room saying there was no room service on Christmas Day but to contact reception if you would like anything. Our carpets are cleaned on a regular basis but floors and the walkways and carpark does get dirty with everyday traffic. We look forward to seeing you again. Regards Toney & Trish Managers
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything we needed

Posted Dec 16, 2016
Big room, hot shower, nice toiletries, friendly quick check-in/out. Definitely recommend.
Comment from Hotel Management
Dec 19, 2016 by Trish, Hotel Management
Thank you for your review. We are pleased you enjoyed your stay with us and we look forward to seeing you again next time you are in Ballarat. Regards Toney & Trish Managers
5 out of 5
Recommended
for Everyone
by A verified traveler from Casterton

Great motel within walking distance of hospitals

Posted Nov 29, 2016 on Wotif
Pros: Walking distance to hospital and local restaurants. Clean, comfortable and well appointed room with WiFi access.Great staff.
Cons: Nothing
Location: Close to the lake, shopping, hospitals.
The staff could not have worked harder to ensure our stay with daily visits to hospital for elderly mother went smoothly.
Comment from Hotel Management
Dec 19, 2016 by Trish, Hotel Management
Hi Betty Thank you for your review. It is great being so close to the Hospital and being able to walk there on a nice day. We look forward to seeing you again next time you are in Ballarat. Regards Toney & Trish Managers
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Fabulous location close to the lake.

Posted Nov 27, 2016 on Wotif
Highlight was starting each morning with a brisk 1 hour walk around tha lake. Beautiful country town full of stunning historical buildings. Selection of good eateries & great coffee. Has a good vibe on the weekends.
Comment from Hotel Management
Nov 29, 2016 by Rhonda and Kevin, Relief Managers, Hotel Management
Thank you for your kind words. Pleased you enjoyed our accommodation and the great city of Ballarat.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to where we needed to be

Posted Nov 27, 2016 on Wotif
Pros: Proximity
A lovely overnight stay, room very spacious & comfortable. Clean, quiet & comfortable.
Comment from Hotel Management
Nov 29, 2016 by Rhonda and Kevin, Relief Managers, Hotel Management
Thank you for your kind words. We aim to ensure our guests leave satisfied with their stay
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Wonderful

Posted Nov 26, 2016 on Wotif
Even though we only stayed overnight. It still was a great place to stay at! Highly recommended with great service from all of the staff.
Comment from Hotel Management
Nov 28, 2016 by Rhonda and Kevin, Hotel Management
Thanks for the kind words. We try to make everyone feel at home when they stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great spot

Posted Nov 25, 2016 on Wotif
Pros: Spacious room and friendly staff and close to all amenities.
Cons: Nothing
Location: Best location in Ballarat
Great accommodation, plenty of space, good facilities, friendly staff. Hotel and restaurant next door is tops Top location, five minutes walk to lake, easy walk to CBD
Comment from Hotel Management
Nov 28, 2016 by Rhonda and Kevin, Hotel Management
Thanks for your kind words. We try to make everyone's stay enjoyable.