Property grounds

Reviews of Quest Bendigo

4.5 out of 5
Quest Bendigo
489 High Street, Golden Square, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 359 out of 725 reviews" "
Rating 8 - Good. 263 out of 725 reviews" "
Rating 6 - Okay. 68 out of 725 reviews" "
Rating 4 - Poor. 29 out of 725 reviews" "
Rating 2 - Terrible. 6 out of 725 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good room and facilities. Excellent customer service from reception staff. Only downside is the flooring in the room was very very noisy and was lifting in many areas including the bathroom.
Stayed 3 nights in Mar 2024
Response from Reception on Mar 16, 2024
Dear Katrina. Thank you for your 4/5 review, we appreciate you taking the time to leave feedback.I am delighted to hear that you enjoyed your stay with us and found the customer service excellent, I will be sure to pass on your wonderful comments to the staff member. We hope to see you again on your next visit to Bendigo. Take care, Quest Bendigo Team

8/10 Good

robert, hope island

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be nice to have aircon in bed rooms.
Stayed 1 night in Mar 2024
Response from Reception on Mar 9, 2024
Dear Robert,Thank you for your 4/5 Review. We really appreciate you taking the time to give feedback. I am delighted that you enjoyed your stay with us. Your suggestion regarding air-cons in the bedrooms has been passed onto the management team.We look forward to welcoming you back in the future. Warm Regards.Quest Bendigo Team.

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service
Terrible mattress so slept badly. Bed was very uncomfortable uneven. I think someone is more worried about saving money on repairs and replacing items than customer comfort and retention. Bad move in the long run.
Stayed 1 night in Mar 2024
Response from Reception on Mar 9, 2024
Dear Trevor,Thank you for your 5/5 Review. We do appreciate you taking the time to give feedback. I am sorry to hear that you found the mattress uncomfortable, your comments have been passed on to the management team.We look forward to welcoming you back in the future. Warm Regards,Quest Bendigo Team.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tracie ( Front Office Team Leader) on Jan 7, 2024
Dear Julie,Thank you for your 5/5 review, we do appreciate it. I am delighted you enjoyed your stay. We hope to see you again on your next visit to Bendigo.Take care ,Warm regards Tracie

10/10 Excellent

Arnold, Southbank

Stayed 2 nights in Dec 2023
Response from Tracie ( Front Office Team Leader) on Jan 3, 2024
Dear Arnold,Thank you for taking the time to leave a 5/5 review, we really do appreciate it. I am delighted you enjoyed your stay . We hope to see you soon on your next visit to Bendigo and look forward to welcoming you back.Take care Warm regards

10/10 Excellent

David Raymond, au

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tracie ( Front Office Team Leader) on Jan 3, 2024
Dear David,Thank you for taking the time to leave a 5/5 review, we really do appreciate it. I am delighted you enjoyed your stay .We hope to see you soon on your next visit to Bendigo and look forward to welcoming you back.Take care Warm regards

10/10 Excellent

Jodie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Reception on Mar 9, 2024
Dear Jodie,Wow! 5/5 stars. Thank you, we do appreciate it. I am delighted that you enjoyed your stay at the property. We look forward to welcoming you back in the future. Warm Regards.Quest Bendigo Team.

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on check in were helpful and very knowledgeable about the area. Rooms were surprisingly spacious and well laid out. Very easy to spend a few days there with a full size kitchen. Could probably do with just a few more kitchen tools/implements, but otherwise, excellent! Our room at the back was quiet. Housekeeping staff were unobtrusive and also very helpful. Great place to stay and will go back
Stayed 3 nights in Dec 2023
Response from Tracie ( Front Office Team Leader) on Dec 9, 2023
Dear Mary,Thank you for taking the time to leave a 5/5 review , we do appreciate it. I am delighted you enjoyed your stay and found the apartment spacious and well laid out. I will be sure to pass on your kind words about the housekeeping staff. We do look forward to welcoming you back to the property in the future. Take care,

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing stay
Great location and friendly check-in service and the overall, the first impression wasn't too bad. But from there it all went a bit downhill. The aircon was on but could not be adjusted at all. The remote control displayed a flashing clock and nothing else. Could not adjust any settings or even simply turn on / off. The apartment was hot and stuffy which meant an uncomfortable night with little sleep. The bed in the smaller bedroom had what looked and felt like crumbs all in the bed when the top sheet was pulled back. Between that and the heat, I slept on the bed rather than in the bed. Travel partner had the main bedroom with ensuite. Also didn't sleep well due to the heat but also was woken after midnight by the apartment above. All their foot steps on the floor could be heard and water draining down from their shower at 1am woke us again sounding like we had a water leak in our apartment. The shower head and one of the sink taps in the ensuite badly wobbled when touched. Tired using the QR code for the Quest Compendium to gain information about the property and its services etc but it errored every time and wouldn't work. Was going to pass on feedback when checking out but we were so tired we just wanted to start the journey home so we left about 30mins before Reception opened for the day.
Stayed 1 night in Nov 2023
Response from Reception on Nov 29, 2023
Dear John,Thank you for taking the time to give feedback, we do appreciate it.I am very sorry to hear that your stay was not what you expected. your concerns have been passed on to our housekeeping and management team.we have since been able to fix the issues with the aircon in your apartment, and re working on fixing the QR code. We hope that we will get the opportunity to accommodate you again on your next visit to Bendigo.Take care,Warm regards, Jess, Reception.

8/10 Good

Colin

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Reception on Nov 29, 2023
Dear Colin,Thank you for taking the time to give feedback and leaving 4/5 stars, we do appreciate it.I am delighted that you enjoyed your stay with us. We hope to see you again on your next visit to Bendigo.Take care,Warm regards, Jess, Reception.

8/10 Good

Peter

Traveled with partner
Liked: Staff & service, amenities
Property is well located on main road yet quiet, we found the property is not maintained as before with noticble damage to quipment and doorways, etc.
Stayed 2 nights in Nov 2023
Response from Reception on Nov 18, 2023
Dear Peta,Thank you for taking the time to give feedback and leave a 4/5 review, we do appreciate it.I am delighted you enjoyed your stay with us.I'm sure you will be happy to know that the property is currently undergoing many upgrades, which I'm sure you will notice during your next stay with us, We hope to see you again in the future,.Take care,Warm regardsJess, Reception.

4/10 Poor

Gina

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The kitchen had issues eg microwave & stovetop not working, no cutting knives ie. food prep and cooking options were less than ideal Only discovered this after hours and placed a call. No returned call / no after hours assistance provided.
Stayed 1 night in Nov 2023
Response from Reception on Nov 13, 2023
Dear Gina,Thank you for taking the time to give feedback, we do appreciate it. I am glad that we have been able to talk about the problems that occurred during your stay with us, We are working on resolving them straight away for future guests. We hope that we will get the opportunity to accommodate you again on your next visit to Bendigo.Take care,Warm regardsJess, Reception.

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large unit, fully equipped and quiet
Stayed 3 nights in Nov 2023
Response from Reception on Nov 13, 2023
Dear Jane,Thank you for taking the time to give feedback and leaving a 4/5 review, we do appreciate it. I am delighted you enjoyed your stay with us. We do look forward to welcoming you back to the property in the future on your next visit to Bendigo.Take care,Warm regardsJess, Reception.

10/10 Excellent

Kenneth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean hotel, but issue with wifi
Two night stay in the 3 bedrooms suite. Room was very spacious, clean, parking was easy at the hotel. Hotel location is easy, super market nearby and not far away from city centre. One issue with the room, we connected the wifi as instructed but never been able to use it on our phone or the tv for our two nights of stay. Was just no internet speed or connection at all. Something that needs to be resolved for customers convenience. Otherwise great hotel.
Stayed 2 nights in Nov 2023
Response from Reception on Nov 13, 2023
Dear Kenneth,Thank you for taking the time to give feedback and leaving a 10/10 review, we do appreciate it. I am delighted that you enjoyed your stay with us, and found the apartments clean and spaciousYour concerns regarding the wifi have been passed onto our IT team. . We do look forward to welcoming you back to the property in the future on your next visit to Bendigo.Take care,Warm regardsJess, Reception.

8/10 Good

Shantel

Stayed 2 nights in Nov 2023
Response from Reception on Dec 2, 2023
Dear Shantel,Thank you for the 4/5 starts, we do appreciate it. We hope to see you again on your next visit to Bendigo.Take care,Warm regards, Jess, Reception.

10/10 Excellent

les

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent but there were some water hammer noises from the plumbing I think that was a bit annoying other wise all good.
Stayed 1 night in Nov 2023
Response from Reception on Nov 7, 2023
Dear Les,Thank you for you 5/5 Review. We really appreciate you taking the time. Sorry to hear you were a bit annoyed with the hammer noises . We were unaware there were any issues. Now we can have it looked at. We look forward to welcoming you back to the property on your next visit to Bendigo.Take care,Warm Regards

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Tracie ( Front Office Team Leader) on Nov 7, 2023
Dear Jayne,Thank you for you 5/5 Review. We really appreciate you taking the time.We look forward to welcoming you back to the property on your next visit to Bendigo.Take care,Warm Regards

8/10 Good

Vivianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient
Stayed 1 night in Oct 2023
Response from Tracie ( Front Office Team Leader) on Nov 1, 2023
Dear Vivianne,Thank you for your 4/5 Review, we do appreciate you taking the time. We look forward to welcoming you back to the property on your next trip to Bendigo. Take care,Warm Regards

8/10 Good

Anthony

Liked: Cleanliness, amenities
Property was a little tired , needs a little TLC , (dripping taps etc ) but overall not too bad. Internet was slow not good enough use functions on tv. TV not set up properly, tuning incomplete.
Stayed 2 nights in Oct 2023
Response from Tracie ( Front Office Team Leader) on Nov 1, 2023
Dear Anthony,Thank you for your 4/5 Review, we do appreciate it you taking the time. The property is currently undergoing many upgrades , I am sure you will notice these on your next stay. We look forward to welcoming you back to the property on your next trip to Bendigo. Take care,Warm Regards

10/10 Excellent

Garry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was spacious and comfortable! The one drawback was the internet was a little dodgy but overall the experience was really nice.
Stayed 1 night in Oct 2023
Response from Tracie ( Front Office Team Leader) on Nov 1, 2023
Dear Gary ,Thank you for your 5/5 Review, we do appreciate it. I am delighted you enjoyed the spacious apartment and found the apartment comfortable. Sorry to hear the internet was a little dodgy. I have passed your concerns onto the IT team. We look forward to welcoming you back to the property on your next trip Bendigo. Take care,Warm Regards

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the spaciousness of the apartments. The pool is great for a dip on a hot day. It's like a home away from home. It's a far way out of the main town so we used the car to go eat and explore but that wasn't a problem.
Stayed 3 nights in Oct 2023
Response from Tracie ( Front Office Team Leader) on Nov 1, 2023
Dear Karen,Thank you for your 5/5 Review, we do appreciate it. I am delighted you enjoyed the spacious apartment and found the pool great for a dip on a hot day. We look forward to welcoming you back to the property on your next trip to explore Bendigo. Take care,Warm Regards

10/10 Excellent

Terence

Stayed 1 night in Oct 2023
Response from Tracie ( Front Office Team Leader) on Nov 7, 2023
Dear Terence,Thank you for you 5/5 Review. We really appreciate you taking the time.We look forward to welcoming you back to the property on your next visit to Bendigo.Take care,Warm Regards

6/10 Okay

Minnie

Traveled with family and small children
It is just an average old hotel, nothing special. Needs an update. Photos of property are very old and do not represent current state of property.
Stayed 1 night in Sep 2023
Response from Tracie ( Front Office Team Leader) on Oct 4, 2023
Dear Minnie,Thank you for your 3/5 review, Just to let you know we are currently updating many things around the property. We do look forward to welcoming you back to the property in the future.Take care,Warm regards Tracie

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short trip
Great stay Very clean Staff were fantastic
Stayed 1 night in Sep 2023
Response from Tracie ( Front Office Team Leader) on Oct 4, 2023
Dear Tracey,Thank you for your 10/10 review, I am delighted you had a great stay and found the apartment very clean. Your kind words will be passed onto the team.We do look forward to welcoming you back to the property in the future.Take care,Warm regards Tracie

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Large space
The rooms were large and would be good for a longer stay because of the space and kitchen. We were there only overnight. It’s a bit tired but xmvery clean
Stayed 1 night in Sep 2023
Response from Tracie ( Front Office Team Leader) on Oct 4, 2023
Dear John,Thank you for your 8/10 review, I am delighted you liked the size of the apartment. Just to let you know we are currently doing many upgrades to the property , I am sure you will notice these on your next stay. We do look forward to welcoming you back to the property in the future.Take care,Warm regards Tracie

8/10 Good

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jess on reception was lovely. Good sized apartment
Stayed 1 night in Sep 2023
Response from Tracie ( Front Office Team Leader) on Oct 4, 2023
Dear Chantelle,Thank you for your 4/5 review, I am delighted you liked the size of the apartment. I will be sure to pass on your kind feedback to Jess.We do look forward to welcoming you back to the property in the future.Take care,Warm regards Tracie

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jack who greeted us on arrival was so friendly and helpful. A warm welcome and friendly service 10/10
Stayed 2 nights in Sep 2023
Response from Warm regards Tracie ( Front Office Team Leader) on Sep 12, 2023
Dear John,Thank you for your 5/5 Review, we are delighted you enjoyed you stay and found Jack at reception friendly and helpful. I will be sure to pass on your kind words. We hope to see you again on your next visit to Bendigo. Take careWarm regards Quest Bendigo Team

10/10 Excellent

Linda

Stayed 1 night in Sep 2023
Response from Tracie ( Front Office Team Leader) on Sep 12, 2023
Dear Linda,Thank you for your 10/10 Review, we are delighted you enjoyed you stay. We hope to see you again on your next visit to Bendigo. Take careWarm regards Quest Bendigo Team

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Warm regards Tracie ( Front Office Team Leader) on Sep 7, 2023
Hi Shane,Thank you for your 10/10 review. It is appreciated. I am delighted you enjoyed your stay. We look forward to welcoming you back in the futue. Regards Tracie

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly welcoming and helpful. The apartment was incredibly warm and spacious with everything we could need, just could do with a refresh. We would definitely return if a stay in Bendigo was required again!
Stayed 1 night in Jul 2023
Response from Tracie ( Front Office Team Leader) on Aug 2, 2023
Dear Steven,Thank you for your 5/5 review. I am delighted you enjoyed your stay at the property and found the apartment spacious. We look forward to welcoming you back to the property in the future.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size apartment for the price, well above my expectations, would stay again
Stayed 1 night in Jul 2023
Response from Warm regards Tracie ( Front Office Team Leader) on Aug 2, 2023
Dear Robert,Thank you for your 5/5 review. I am delighted you enjoyed your stay at the property and found the apartment a great size.We look forward to welcoming you back to the property in the future. warm regards

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms themselves are getting a little tired and dated, especially the showers. Quests were always my motel of choice however for the price some are becoming overpriced
Stayed 1 night in Jul 2023
Response from Warm regards Tracie ( Front Office Team Leader) on Aug 4, 2023
Dear Lisa,Thank you for taking the time to give feedback, we do appreciate it. The property is currently undergoing many upgrades.We hope to see you again on your next visit to Bendigo.Take care Regards

8/10 Good

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
everything that we required was in this unit and excellent staff
Stayed 1 night in Jul 2023
Response from Tracie ( Front Office Team Leader) on Jul 25, 2023
Dear Jeanette,Thank you for your feedback , it is appreciated.I am delighted you enjoyed your stay and found the staff excellent. We hope to see you again on your next visit to Bendigo.Take care Regards Tracie

8/10 Good

Jess

Stayed 1 night in Jul 2023
Response from Tracie ( Front Office Team Leader) on Aug 2, 2023
Dear Jess,Thank you for your 4/5 review. We look forward to welcoming you back to the property in the future. Warm regards

8/10 Good

Donald

Liked: Cleanliness, staff & service
Good but needs a TV in the bedroom
Stayed 2 nights in Jul 2023
Response from Warm regards Tracie ( Front Office Team Leader) on Jul 12, 2023
Dear Donald,4/5 Review that fantastic.I am delighted you enjoyed your stay at the property. You will be please to know we are getting TV's in the bedrooms in the near future. We look forward to welcoming you back on your next visit to Bendigo.Take careRegards Quest Bendigo Team

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff. Great room with plenty of space at a reasonable price. Will definitely stay there again :)
Stayed 2 nights in Jun 2023
Response from Warm regards Tracie ( Front Office Team Leader) on Jun 26, 2023
Dear Leanne,Thank you for your 5 out of 5 review. Its fantastic to here you enjoyed your stay and found the staff friendly.We do look forward to seeing you again soon.Take care.Quest Bendigo Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, spacious, clean and affordable.
Stayed 1 night in Jun 2023
Response from Tracie (Reception ) on Jun 19, 2023
Dear David,Thank you for taking the time to give feedback, we do appreciate it. I am delighted you found the apartment spacious, comfortable, clean and affordable.We look forward to welcoming you back to the property in the future. Take care,Warm regards Tracie ( Quest Bendigo)

10/10 Excellent

Tomoyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Tracie (Reception ) on Jun 16, 2023
Dear Tomoyki,Thank you 5 stars!!We do appreciated you taking the time to give feedback . I am delighted you enjoyed your stay.We look forward to welcoming you back in the future. Take care,Warm regards Tracie Quest Bendigo

6/10 Okay

Selina

Traveled with family
Liked: Property conditions & facilities
What I didn’t like was that we put our towels in the bath which is what the sign said if we want fresh towels only to get back to the motel that night to find all out wet towels still in the bath they also took our cutlery that I had left in the sink and didn’t replace it so when we got back with our pasta for tea we had one fork between the four of us .
Stayed 2 nights in May 2023
Response from Reception on Jun 7, 2023
Good afternoon ,Our apologies for the issues that you experienced during your stay.We appreciate that you've taken the time to review and advise us, as we can now resolve the issues noted to improve our services for both you and others in future.Have a lovely day.Kind Regards,Quest Bendigo

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and spacious while the staff were friendly and efficient. The facilities provided in the room were all that was required for a longer stay.
Stayed 1 night in May 2023
Response from Tracie (Reception ) on May 23, 2023
Dear Peter ,Thank you for taking the time to give feedback, we do appreciate it.I am delighted you enjoyed your stay at the property and found the apartments spacious and the staff friendly .We look forward to welcoming you back in the future. Take care,Warm regards Tracie ( Front Office Team Leader)

10/10 Excellent

Allison, Lucindale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Tracie (Reception ) on May 23, 2023
Dear Alison,Thank you for taking the time to give feedback, we do appreciate it.I am delighted you enjoyed your stay at the property. We look forward to welcoming you back in the future. Take care,Warm regards Tracie ( Front Office Team Leader)

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the 2nd time my partner and I stayed here and we absolutely love it. Its quiet, you feel safe, its always clean and the staff are just lovely
Stayed 2 nights in May 2023
Response from Tracie (Reception ) on May 23, 2023
Dear James,Thank you for taking the time to give feedback, we do appreciate it.I am delighted you enjoyed your stay at the property once again .We look forward to welcoming you back in the future. Take care,Warm regards Tracie ( Front Office Team Leader)

10/10 Excellent

Janette

Stayed 1 night in Apr 2023
Response from Tracie (Reception ) on May 24, 2023
Hi Janette,Thank you for taking the time to give feedback, we do appreciate it. We look forward to welcoming you back to the property.Take careWarm regards Tracie

10/10 Excellent

Cassie

Stayed 2 nights in Apr 2023
Response from Tracie (Reception ) on May 23, 2023
Dear Cassie,Thank you for taking the time to give feedback, we do appreciate it.I am delighted you enjoyed your stay at the property. We look forward to welcoming you back in the future. Take care,Warm regards Tracie ( Front Office Team Leader)

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple
We have been staying here regularly over the past 3 years. The staff are always friendly and helpful. We like the spacious rooms and on-site parking.
Stayed 2 nights in Apr 2023
Response from Tracie (Reception ) on May 23, 2023
Dear John,Thank you for taking the time to give feedback, we do appreciate it.I am delighted you enjoyed your stay at the property once again and you find the staff friendly and helpful.We look forward to welcoming you back in the future. Take care,Warm regards Tracie ( Front Office Team Leader)

10/10 Excellent

James

Stayed 1 night in Apr 2023
Response from Tracie (Reception ) on May 23, 2023
Dear James,Thank you for taking the time to give feedback, we do appreciate it.I am delighted you enjoyed your stay at the property. We look forward to welcoming you back in the future. Take care,Warm regards Tracie ( Front Office Team Leader)

10/10 Excellent

Esther

Stayed 1 night in Mar 2023
Response from Tracie ( Front Office Team Leader) on Oct 13, 2023
Dear Esther,Thank you so much for your 10/10 review. We are delighted you enjoyed your stay. Please come and visit again on your next stay in Bendigo. Take care,Warm regards

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacey, clean, great balcony and living areas. Great beds.
Stayed 1 night in Mar 2023
Response from Tracie ( Front Office Team Leader) on Oct 13, 2023
Dear Karen,Thank you for your 5/5 review, we do appreciate you taking the time .I am delighted you found the apartment spacious , clean and great beds. We look forward to welcoming you back to the property in the future. Take care,Warm regards

4/10 Poor

Paul

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Toilet in ensuite was running water and very annoying at night as could be heard from bedroom. No fans in bedrooms which were very hot. No lamps in twin bed room which was very disappointing as ruled out reading in bed. Expected better from quest.
Stayed 1 night in Mar 2023
Response from Tracie ( Front Office Team Leader) on Oct 13, 2023
Dear Paul,Thank you for taking the time to leave a review. I am sorry to hear you had a few issues in your apartment, we were unaware there were any issues. We appreciate your feedback and will address the problems.We hope to see you again soon.Take care,Warm regards

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and well situated for our needs
Stayed 1 night in Mar 2023
Response from Tracie ( Front Office Team Leader) on Oct 13, 2023
Dear Rhonda,Thank you for your 5/5 review , we do appreciate you taking the time to leave feedback.I am glad you enjoyed your stay with us and found the apartment clean , quiet and well situated for your needs. We hope to see you again on your next visit to Bendigo. Take care,Warm regards