Posted Apr 14, 2016 on Orbitz
I travel a LOT and all I want is a clean, comfortable bed when I'm done for the day. This room was filthy, even had urine behind toilet that had not been cleaned. Too many stains on bed sheets, quilts & blankets to mention. I requested a non smoking room and was given a smoking room which absolutely reeked. Furniture was broken, wobbly and in very poor shape overall with rust on refrigerator, open wiring above window valance, cracked front on microwave. Spiderwebs with bugs in them were in every corner of the room and I killed two silverfish bugs in the bathroom just after I arrived. Despite all this, the mattress was comfortable although I wonder how clean it was. Stains could be seen through the sheets on the mattress topper. I did smell bleach on sheets and no bedbugs were evident. Why did I stay??? I was totally exhausted from a really long driving day (14.5 hours) and didn't want to argue with the clerk after I'd unloaded all my luggage. I had to be up early the next day and would have lost even more sleep if I'd changed rooms. I also have pictures to back all complaints and will be contacting Baymont Inn & Suites directly to let them know of this. They can't fix it if they don't know about it. After the filth issues in my room I did NOT stay for breakfast as I was unsure of the cleanliness of the kitchen facilities. I will NOT ever stay at a Baymont again unless assured by the company that it will be addressed.