Ratings based on 1,645 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2017
Well maintained and pleasant place to stay. We had a room on the courtyard side overlooking the pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2017
Pros: Pleasant staff, clean rooms, clean pool,great breakfast bar
We had a pleasant stay. This is our second time and we will definitely be back!
Comment from Hotel Management
Sep 18, 2017 by Joshua G., Hotel Management
Thank you for your kind words regarding our hotel, breakfast and staff. We hope to welcome you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pasadena, CA

Best Western - Goleta, CA

Posted Sep 15, 2017
Pros: Location. Standard breakfast with eggs, bacons, and other nice selections. Breakfast area is spacious. Patio has water fountain and nice landscape.
Cons: Our room is next to hotel's linen laundry. We could hear the machine running 6'oclok in the morning plus shower taken upstairs.
Location: Shopping on State Street, Santa Barbara. Visit UCSB. Experience European country style in Solvang and enjoy tasty pastries. SB Mission and Zoo.
Hotel's location is good. It is a center to go to Santa Barbara or up to Solvang.
5 out of 5
Recommended
for Everyone
by A verified traveler from san ramon ca

Good location

Posted Sep 14, 2017
We stay here whenever we visit our son at UCSB. It's like a little oasis. We like the courtyard area because it has a semiprivate sitting area. We bring out cheese and crackers and enjoy a mini happy hour when it's nice out. The hot breakfast is always good, nicebreakfast area to eat with updated decor. Outdoors is quite pleasant as well with well maintained landscape throughout the property.
Comment from Hotel Management
Sep 14, 2017 by Joshua G., Hotel Management
Thank you very much for your kind words regarding our staff and hotel. Thank you for always staying with us and we hope to welcome you back soon.
1 out of 5
by A verified traveler

ants..

Posted Sep 6, 2017
we saw group of ants crawling on the wall and we put a complaint to the front desk but action was taken
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice Hotel, close to downtown Santa Barbara

Posted Sep 6, 2017
Nice Hotel very close to Downtown Santa Barbara. Rooms are clean, very quiet. Overall it was a good stay at this hotel. Breakfast is included. Will definitely will stay here again
Comment from Hotel Management
Sep 7, 2017 by Joshua G., Hotel Management
Thank you for the kind words regarding our hotel and staff. We hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maui, HI

Nice place to stay

Posted Aug 31, 2017
Pros: Location, appearance, staff
Cons: Wi-Fi is spotty at times, and cell phone reception in my room was poor.
Grounds are beautiful, room is quiet, staff is very attentive. The only criticism is that Wi-Fi is spotty at times, and cell phone reception in my room [I was clear in the back of the hotel] was very poor. I had to go outside and stand in the parking lot to make calls.
3 out of 5
by A verified traveler

Nice hotel. Rude staff. NOT DOG FRIENDLY!

Posted Aug 30, 2017
Pros: The location of the hotel was nice and close to the beach.
Cons: The attitude of staff.
Location: Great restaurant nearby --- Nikko fish market
I searched the internet for a dog friendly hotel; although I have service dogs and cannot be denied a hotel room because of them. I prepaid the hotel and went to the dog show. The dogs stayed in the car the entire time because the hotel told me they had a 'no pets" policy after I showed up----for a dog show!
5 out of 5
Recommended
for Everyone
by A verified traveler from lake elsinore , ca

clean,quiet and professionally ran

Posted Aug 26, 2017
Although I was only there for overnight the room was clean, quiet and very comfortable! The staff was professional and friendly and the free breakfast was pleantiful and delicious
Comment from Hotel Management
Aug 30, 2017 by Kiersten, Hotel Management
Thank you John!
5 out of 5
Recommended
for Everyone
by A verified traveler from pasadena,calif

spacious grounds,newer hotel,easy access

Posted Aug 23, 2017
Pros: enjoyed large outside enclosed grounds /pool..great spot for relaxation,diining outside of rooms.
Cons: elevator
Location: great alterative to high hotel prices on santa barbara,calif yet only minutes by freeway to great activities in santa barbara
one night only,confortable,felt secure very nice without being extravagent..not elevator for 2nd floor rooms but staff were helpful with luggage,I understand elevator is planned.
Comment from Hotel Management
Aug 30, 2017 by Kiersten, Hotel Management
Dear Juan, Thank you for taking the time to share your experience at our property. We really appreciate your positive feedback regarding our newly remodeled guest rooms and our beautiful gardens. I hope that we will have the pleasure of welcoming you back to our property in the future! Best wishes, Kiersten Bilodeau