Convenient but uncomfortable
Posted Feb 12, 2017
Breakfast was great and staff was helpful and cordial. Room was uncomfortable (pillows were flat, mattress very soft) and loud (you can hear everything in the halls and above). Hotel was undergoing renovations, so there was an odor in the hallways and it was noisy all day. In addition, there were eyesores created in the back hallway with the supplies/equipment left behind daily by the construction crew. It is a convenient location (lots of restaurants, mall next door, etc), but I would probably look elsewhere if I need to stay in this area again.
Comment from Hotel Management
Feb 14, 2017 by Roni - GM, Hotel Management
Jim, Thank you for taking time to review your stay. I'm sorry that we didn't quite meet your expectations this time. We appreciate your patience & understanding as we bring our Guests a fresh, new Country Inn & Suites. My awesome team & I are working hard to keep things as clean & quiet as possible during our renovations. We look forward to seeing you again.