Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
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Reviews of Courtyard by Marriott Nashville Goodlettsville

3 out of 5
Courtyard by Marriott Nashville Goodlettsville
865 Conference Drive, Goodlettsville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Staff & service, property conditions & facilities
Great stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kelly, Elmwood Park

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice & clean
Stayed 1 night in Mar 2024

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities
Very decent stay for the price. We had a kings suite and it was great. A lot of room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet area
Stayed 1 night in Mar 2024

8/10 Good

MELISSA ANN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly helpful and professional
Stayed 4 nights in Jan 2024

10/10 Excellent

Stephanie Toni

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Christopher

Stayed 1 night in Jan 2024

6/10 Okay

bradley

Liked: Staff & service
Needs an update. Carpet stained and looks worn down.
Stayed 1 night in Dec 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - even better food!
Great stay - room was clean, pool is a bit musty and rusty, but worked ok for the kid. The best part was the bistro that has a bar at night and the breakfast options were amazing. The chef was great and meals were incredible! Will definitely be back!
Stayed 1 night in Dec 2023

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel was very clean, smelled wonderful, and was comfortable. Located in a very convenient area and surrounded by everything. The bed was perfect and we slept well. Look forward to our next trip and staying there.
Stayed 2 nights in Dec 2023

6/10 Okay

Bridgette

Stayed 1 night in Nov 2023

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jason, AGM Specialist on Dec 5, 2023
Thanks so much the awesome review! We hope to see you again soon! Safe travels!

10/10 Excellent

jani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff
Stayed 1 night in Nov 2023
Response from Jason, AGM Specialist on Dec 5, 2023
We're so happy you enjoyed your time with us! We hope to see you again soon! Safe travels!

8/10 Good

Faith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay in a convenient location
Stayed 2 nights in Nov 2023
Response from Jason, AGM Specialist on Dec 5, 2023
We're so glad we had the opportunity to be your host! We hope to see you again if your travels bring you back to Goodlettsville! Safe and happy travels!

10/10 Excellent

Ivan, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good food, conveniently located. Was hoping for hot tub in pool area
Stayed 1 night in Nov 2023
Response from Jason, AGM Specialist on Dec 5, 2023
Thanks again for choosing to stay with us! We hope to see you again soon!

10/10 Excellent

Keith

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Nov 2023
Response from Jason, AGM Specialist on Dec 5, 2023
Thanks so much for that great rating! We'll be sure to share it with our staff and congratulation them on a job well done!

10/10 Excellent

Larry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stY again if ever in the area!
Excellent hotel. Great staff and clean.
Stayed 1 night in Nov 2023
Response from Jason, AGM Specialist on Dec 5, 2023
We're so happy you had a pleasurable stay! Please remember us if your travels bring you back to our area! Stay and happy travels!

8/10 Good

Gennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Hotel room and hallways were not very clean. We also had to switch rooms three different times upon checking in due to first being put into a handicap room that we did not request (also numerous ants in the room) and then being put into a different room that wasn't ready for use as maintenance had the bathroom light fixture torn apart with the glass cover laying in the middle of the room
Stayed 1 night in Oct 2023
Response from Jason, AGM Specialist on Dec 5, 2023
We're so sorry we missed the mark during your stay, but we're thankful for your honest feedback. We'll be sure to share it with our property leaders in hopes that it is an isolated incident. We hope to have the opportunity to exceed your expectations if your future travels bring you back to Goodlettsville.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jason, AGM Specialist on Dec 5, 2023
Thanks so much for the awesome rating! We'll be sure to share it with our team in celebration of a job well done! We hope to see you again soon!

6/10 Okay

Shakeela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Maurice

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to get away!!
Stayed 3 nights in Oct 2023
Response from Jason, AGM Specialist on Dec 5, 2023
We're so glad you enjoyed your stay!Be sure to remember us if you find yourself back in the Goodlettsville area. We'd love to be your host again!

4/10 Poor

Andy

Traveled with family
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Jason, AGM Specialist on Dec 5, 2023
Oh no! It looks like we failed to exceed your expectations during your stay. Please reach out to our property leaders so that we can gather details to ensure that the proper protocols are in place to eliminate any disruptions for others in the future.We hope to have the opportunity to exceed your expectations during future stays in Goodlettsville.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL
I made a last minute reservation. The lady at the frint desk was extremely nice! Got me in my room very fast, no standing around waiting for service. The room was fabulous. Clean. The entire stay was wonderful! Will definitely stay again when im in Goodlettsville
Stayed 1 night in Oct 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Excellent! Loved everything about the room and staff. Everyone was very friendly and helpful.
Stayed 3 nights in Oct 2023
Response from Jason, AGM Specialist on Dec 5, 2023
Thanks so much for mentioning our staff in your review of our property. We'll be sure to share the details of your stay with them in our next employee meeting!

10/10 Excellent

Connie B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean
Great stay for our visit with family in Nashville. We were pretty much only there to sleep, but the room was very comfortable for what we needed. The bed was comfortable. The A/C worked well. We did not hear a lot of noise.
Stayed 3 nights in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty standard Marriott experience. And by "standard" I mean high quality.
Stayed 1 night in Sep 2023

2/10 Terrible

corey

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lack of scurity
I stopped at this hotel with my family while just passing through Tennessee. I parked my truck just before midnight and got up at 7:00 to hit the road again. In less than 8 hours we were there, thives stole over $7,000 worth of tools from my truck. With how much the dug through my truck and the ammount of items taken, they were there for quite some time. After calling goodlettsville PD, i went inside to see if there was any camera footage. This hotel has no cameras in the parking lot. The receptionist also informed me the parking lot lights hadn't worked for the last 4 days. While i understand the hotel "isnt responsible for lost or damaged property", the hotels lack of security is just enabling theives.
Stayed 1 night in Sep 2023

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay again.
Stayed 1 night in Sep 2023

8/10 Good

janet

Stayed 1 night in Sep 2023

10/10 Excellent

Joan

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

David, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 1 night in Aug 2023

8/10 Good

Jack

Business traveler
Liked: Cleanliness, staff & service, amenities
The facility needs some repairs. The repairs needed are minor. I got a nice room on the third try. 1) the gardening staff sprayed the outside AC unit with pests sides
Stayed 4 nights in Aug 2023

8/10 Good

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property. We attended an event in downtown Nashville and booked here because of the price. Short travel time to downtown but out of the city in a quiet area.
Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

John

Disliked: Staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place but no breakfast included.
Stayed 1 night in Jul 2023

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The great weekend!
Stayed 3 nights in Jul 2023

10/10 Excellent

Violet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service. My choice when the need arises.
Stayed 1 night in Jul 2023

6/10 Okay

George

Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Dottie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very gracious and the room was very clean. I highly recommend
Stayed 1 night in Jun 2023

6/10 Okay

Taylor L

Traveled with family
Liked: Cleanliness
Bed was comfy, pillows were thin. Light fixture was broken, plugs were loose snd things plugged in fell out. Night staff was polite, morning front desk person was rude. Beers left in fridge make me question how well things wrre cleaned. No breakfast included. Overall not worth the money
Stayed 1 night in Jun 2023

2/10 Terrible

Herman McCladdie, Tonya

Business traveler
Did not have all my room
Stayed 1 night in Jun 2023

6/10 Okay

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facility itself is nice, and your people are friendly and helpful. This review is based on a couple critical details. The Bistro burger was terrible - over cooked super dense hamburger with a stale bun - terrible for 15$. What a sad way to feed guests. Either prepare the food properly on site or don’t offer it. The U.S. restaurant industry seems to be in a downward spiral of poor quality and high prices - your establishment must make a much better effort here. Then there is the TV system - while we appreciated the live TV and free Showtime I was most excited to see the ‘casting’ option you now support. Unfortunately the instructions don’t work, with no response from tv.marriott.com hence no casting capability for us during our stay. We’ll check out knowing we didn’t get the full value of our travel dollars here.
Stayed 1 night in Jun 2023
Response from AGM on Jun 25, 2023
Keith, Thank you so much for taking the time to leave feedback for our property. I will speak with our Bistro team to ensure they are upholding the standards set forth by Marriott.

4/10 Poor

Don

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Noisy and bad place for handicapped
This is not a handicap accessible hotel. All their beds are too high. Also not for early sleepers. Young adults engaged in very loud parties in pool and outside. Calls to front desk availed nothing. We will not return
Stayed 2 nights in Jun 2023
Response from Manager on Jun 22, 2023
Thank you taking the time to leave feedback for us. It is always appreciated. Our property is handicap accessible. If you needed any kind of accommodations, you can let us know prior to arrival or check in and we will take care of you. I also want you to know that we take all issues that are brought to our attention seriously. If my staff failed to meet that standard, I greatly apologize.Thank you for staying with us!

10/10 Excellent

margret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jun 2023
Response from AGM on Jun 22, 2023
Thank you for your feedback!