Ratings based on 261 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
67% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from georgia

Old hotel need renovation.

Posted Oct 31, 2016
Location: Location is very convenient to fastfood
Very loud AC. Rooms open to outside. Breakfast is good
Comment from Hotel Management
Nov 2, 2016 by Quality Inn, Hotel Management
We apologize for not meeting up to your expectation. We hope you will consider staying with us again.
5 out of 5
by A verified traveler from Houston, TX

Easy Breasy

Posted Oct 12, 2016
Pros: It was affordable
Cons: Probably the food
Location: There are places to shop, get gas, and eat nearby.
Very comfortable rooms, clean, hot showers, and in close proximity to restaurants and stores.
Comment from Hotel Management
Nov 2, 2016 by Quality Inn, Hotel Management
Thank you for your great feedback and we look forward to see you soon.
2 out of 5
by A verified traveler

Hotel not what we expected.

Posted Sep 19, 2016
Pros: The pool was nice.
Cons: The room was not like the pictures
Location: Location was good
My wife and I felt stalked by the cleaning crew every morning. They started hanging around outside at 730 every morning. On the 4th day of our stay we were awoken by a fleet of carpet cleaning vans at 0715 and then called by the front desk at 0745 wanting to come in our room to clean the carpets. I was told by the front desk that they dropped the ball and forgot to tell us.
Comment from Hotel Management
Sep 26, 2016 by Quality Inn, Hotel Management
We apologize for not meeting up to your expectation. We hope you will consider staying with us again.
2 out of 5
by A verified traveler from St Andrews

Good first impression but...

Posted Sep 6, 2016
Pros: bed was comfortable once they stopped spraying the pillows with perfume
Cons: cleanliness
Location: Historic Rock Castle, Mansker's Station, Twitty City, Grand Old Opry.. Goodlettsville is close to Hendersonville's Old Hictory Lake and Metro Nashvil
First view of the room was nice... and then the scent hit me. I couldn't sleep for a strong, cheap perfume that masked a musty smell. The next morning I asked the cleaner not to use anything with a perfume in it. Although she is supposed to spray pillows and the carpets with deodorant and scent.... she did not during the rest of our stay, which was a great relief. When I walked to Arbys to get dinner one evening, I could smell the hotel from the street... so allergy sufferers or those who are sensitive to strong perfumes should beware. The shower was stuck in one position and the air conditioner was extremely noisy. If you want a restful sleep, go elsewhere. The remote for the TV didn't work - and although it was reported - new batteries had not been put in. Nothing like getting settled and then you have to get out of bed to try to turn off the television. Staff were pleasant - BUT they should take care to better train breakfast buffet staff. I saw someone drop knives and forks on the floor and put it back on the counter. The attendant put what was on the counter in with the clean spoons. It was adequate.
Comment from Hotel Management
Sep 9, 2016 by Quality Inn, Hotel Management
Thank you for taking a time out to post a review of your recent stay with us. We apologize for not meeting up to your expectation. We hope you will consider staying with us again.
1 out of 5
by A verified traveler from Kr. Hyllinge, Denmark

Falsk markedsføring

Posted Sep 3, 2016 on Hotels
Hotellet reklamerer med at de er et hotel, men vi mener snarer at det var et motel, da man kunne gå ind på værelserne fra gaden. Motellet var nedslidt og flere ting virkede ikke,bl.a. Var vaskemaskinen gået i stykker i flere dage. Airconditioningen larmede så meget, at vi havde svært ved at sove. Der var også megen støj udefra og der var lidt under døren, så der kunne komme insekter ind til os. Der var også reklameret med at der var udendørs pool, men der var kun indendørs pool, fandt vi ud af, da vi kom frem. Der var ikke meget plads til at spise morgenmad. Alt i alt en kedelig oplevelse.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
We apologize for not meeting up to your expectation. We hope your next visit will be more enjoyable.
4 out of 5
by kerry from Charlottesville VA

Great value location and room!

Posted Aug 30, 2016 on Hotels
we stayed for 3 weekend nights and the stay was really great. Quiet room, check in was easy and staff friendly. The pool was perfect, indoor but water was refreshing and area was clean and comfortable. Lots of fast food near by. And about 15 minute drive to downtown Nashville. Room was really nice and beds so comfy!
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Thank you for your great feedback and we will share this with our staff as an encouragment. We look forward to see you soon.
3 out of 5
by A verified traveler from virginia

Clean rooms

Posted Aug 22, 2016
Pros: Room
Cons: Free breakfast
Location: good
Over all clean room and good mattress. I was disappointed about breakfast coffee was the worst I ever tasted and frozen eggs and sausage had dried up in warmer. I chose Quality Inn for free breakfast.
Comment from Hotel Management
Aug 25, 2016 by Quality Inn, Hotel Management
Thank you for taking a time out to post a review of your recent stay with us. We apologize for not meeting up to your expectation. We hope to see you again.
4 out of 5
by susan D.

This traveler left a rating score only Posted Aug 20, 2016 on Hotels
3 out of 5
by Albert from Lansing, MIchigan

It could have been much better.

Posted Aug 16, 2016 on Hotels
When we checked in the tv remote did not work and the refrigerator did not work. The room was very humid and the deadbolt did not work. There were dirty towels left in front of the microwave and the coffee pot was never cleaned. They did repair everything but the deadbolt.
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
We apologize for not meeting up to your expectation. We hope you will consider staying with us in near future.
5 out of 5
by Gary from Rowlett Tx

Excellent breakfast

Posted Aug 12, 2016 on Hotels
The presentation,quality and taste of the breakfast was excellent.
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
We appreciate your great feedback and hope to see you soon.