Posted Jun 25, 2016 on Hotels
Overall I rate a 3. Room was pretty clean, everything worked as it should. Hotel staff was great, but the bed was awful. Literally the most uncomfortable bed I've ever slept in and I've stayed in my fair share of hotels. So bad in fact that the stiff back and neck overshadowed the good points and took a bit out of my trip. Had it not been for the bed I would definitely stay here again, but the bed makes it a no go for me.
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
I regret that our bed was not as comfortable as you expected, I apologize for the discomfort. I will escalate your review, I assure you that our key people will evaluate and address this matter accordingly. We hope to have the opportunity to serve you again soon. Have a great day!