Ratings based on 331 Verified Reviews

4.0 out of 5
74% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Chesapeake,Va

Nice hotel with great family amenities.

Posted Apr 12, 2017
Pros: The cabins that made it feel more like home and less like a hotel.
The location was excellent with wonderful views. My grand daughters loved the horse back riding and pools. It was located close to Monticello and many other local attractions.
Comment from Hotel Management
Apr 13, 2017 by Bluegreen Customer Care, Hotel Management
Hello Jim, Thank you for staying with us at Shenandoah Crossing! We are thrilled you found our location to be excellent with wonderful views. We are also thrilled your granddaughters loved the horses and pools! We appreciate your feedback. We hope you will join us again soon!
1 out of 5
by A verified traveler from shame

Awful!!! Experience!!!!

Posted Apr 1, 2017
We arrived late at night, after being held for several minutes at there Gestapo like check point we proceeded to go down a winding dark road. Night staff checked us in and was polite and courteous. Remember we arrived late at night like at 1 am so we were running a little late. We asked the front desk for a late check out and they told us " NO you must leave at 10:30Am!!! " needless to say we didn't even get to take showers and they knew it and still made us leave!!!! Unacceptable!!! If I died tomorrow I would haunt this hotel and its morning staff!!!
Comment from Hotel Management
Apr 4, 2017 by Bluegreen Customer Care, Hotel Management
Hello A., Thank you for your review of Shenandoah Crossing. We are so sorry to learn your experiences was anything less than positive. We appreciate your feedback and honesty. We will share your concerns with our team. Thank you!
5 out of 5
Recommended
for Couples
by A verified traveler from Norfolk, VA

Posted Mar 12, 2017
Great room at a great price! Visited Charlottesville, Gordonsville, and hiked Old Rag Mountain. Great for a weekend getaway!
Comment from Hotel Management
Mar 13, 2017 by Bluegreen Customer Care , Hotel Management
Hello Elena, Thank you for staying with us at Shenandoah Crossing! We are delighted you enjoyed our location! We appreciate your feedback. We hope you will join us again soon!
5 out of 5
by Bernard

An outdoor lover's dream

Posted Feb 17, 2017 on Hotels
Just a quick 1-night stay starting a trip in the area. Wish we could have stayed longer to enjoy more of the facilities. We stayed in the lodge, but want to come back and try one of the cabins.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Hello Bernard, Thank you for staying with us at Shenandoah Crossing! We are so glad you enjoyed the night you spent with us. We appreciate your compliments and we hope you will join us again soon!
5 out of 5
by Courtney

Posted Feb 15, 2017 on Hotels
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Thank you for your feedback of Shenandoah Crossing, Courtney!
4 out of 5
by John

Posted Feb 7, 2017 on Hotels
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
John, thank you for your review of Shenandoah Crossing!
4 out of 5
by A verified traveler

Posted Feb 3, 2017 on Hotels
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Thank you for your review of Shenandoah Crossing!
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable & relaxing

Posted Jan 24, 2017
Pros: Lots to do.
Cons: Thermostat control
Location: Plenty to do!
Relaxing in comfortable setting.Peaceful & quiet - just what we wanted.
Comment from Hotel Management
Jan 28, 2017 by Bluegreen Customer Care, Hotel Management
Hello Marha, Thank you for staying with us at Shenandoah Crossing! We are happy you enjoyed our location! We look forward to welcoming you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful area and grounds

Posted Jan 17, 2017
Beautiful area and grounds. Seems to have lots of activities. The only issue I had was the room being close to the door by the elevator. People going in and out were very loud. The staff was very friendly and the horses are beautiful.
Comment from Hotel Management
Jan 18, 2017 by Bluegreen Customer Care, Hotel Management
Hello Traveler, Thank you for staying with us at the Shenandoah Crossing! We are happy to hear you found our grounds and surrounding areas to be beautiful. We're glad you also enjoyed our on-site activities. We're pleased our staff provided you with friendly service as well! We hope to welcome you back again soon!
5 out of 5
by Gary

Wow! What a bargain! And a wonderful setting!

Posted Jan 8, 2017 on Hotels
We happened on this listing and usually aren't drawn to ratings under 4.0, but decided to take a chance (3.9). Were we ever rewarded! They ended up giving us a two bedroom cabin! Kitchen, fully equipped. Two televisions (his and hers?) Hot tub was wonderful. Played ping pong, and there were pool tables and a pool. Scenic surroundings and the fact that they have recently upgraded EVERYTHING, makes this a great opportunity. At least for a while...
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Hello Gary, Thank you for staying with us at Shenandoah Crossing! We are happy to hear of how much you enjoyed our accommodations and facilities! We’re pleased you also enjoyed our surroundings. We hope you will join us again soon!