Ratings based on 339 Verified Reviews

4.0 out of 5
74% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Chesapeake,Va

Nice hotel with great family amenities.

Posted Apr 12, 2017
Pros: The cabins that made it feel more like home and less like a hotel.
The location was excellent with wonderful views. My grand daughters loved the horse back riding and pools. It was located close to Monticello and many other local attractions.
Comment from Hotel Management
Apr 13, 2017 by Bluegreen Customer Care, Hotel Management
Hello Jim, Thank you for staying with us at Shenandoah Crossing! We are thrilled you found our location to be excellent with wonderful views. We are also thrilled your granddaughters loved the horses and pools! We appreciate your feedback. We hope you will join us again soon!
1 out of 5
by A verified traveler from shame

Awful!!! Experience!!!!

Posted Apr 1, 2017
We arrived late at night, after being held for several minutes at there Gestapo like check point we proceeded to go down a winding dark road. Night staff checked us in and was polite and courteous. Remember we arrived late at night like at 1 am so we were running a little late. We asked the front desk for a late check out and they told us " NO you must leave at 10:30Am!!! " needless to say we didn't even get to take showers and they knew it and still made us leave!!!! Unacceptable!!! If I died tomorrow I would haunt this hotel and its morning staff!!!
Comment from Hotel Management
Apr 4, 2017 by Bluegreen Customer Care, Hotel Management
Hello A., Thank you for your review of Shenandoah Crossing. We are so sorry to learn your experiences was anything less than positive. We appreciate your feedback and honesty. We will share your concerns with our team. Thank you!
3 out of 5
by A verified traveler

Posted Mar 28, 2017 on Hotels
The resort is nice and beautiful. The room is clean, but very small without any chair or small desk. No sound proof thru the walls from next rooms. Overall, relaxing place but may need to improve rooms for the above issues.
Comment from Hotel Management
Mar 30, 2017
Hello, Thank you for staying with us at Shenandoah Crossing! We are delighted you found the resort to be nice and beautiful! We appreciate your feedback and we will share your concerns with our team. Thank you!
3 out of 5
by michael j

Posted Mar 26, 2017 on Hotels
Very rustic cabin. No Food service. We arrived around 7:00 PM. No food in immediate area. Popcorn in the cabin was our meal. Gated community, which wasn't noted. Floor tiles old and decrepite
Comment from Hotel Management
Mar 28, 2017
Hello Michael J., Thank you for staying with us at Shenandoah Crossing. We are so sorry to learn that some of your experiences were less than positive. We appreciate your feedback and we will share your concerns with our team. Thank you!
5 out of 5
by Nikhil

A quiet peaceful weekend getaway

Posted Mar 23, 2017 on Hotels
We stayed at this hotel the night prior to visiting Luray Caverns. It was a nice, quiet and peaceful property with loads of activities to do. Its a complete resort. Though we did not get time to do any of the activities, we highly recommend it
Comment from Hotel Management
Mar 27, 2017
Hello Nikhil! Thank you for staying with us at Shenandoah Crossing! We are delighted you had a quiet and peaceful time while staying with us. We appreciate your feedback. We hope you will join us again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

Share time with friends

Posted Mar 19, 2017 on Orbitz
Pros: I liked the view from the back porch and the outside fireplace. The inside fireplace was cozy and welcoming. We sat there while visiting our friends
Cons: It would not be possible to make the rooms larger but opening the restaurant would be very nice.
Location: The location was set in a beautiful area quite suitable for camping and enjoying the outdoors. It was not too far from local restaurants.
We met up with some friends while traveling in Virginia. They enjoyed the area and the cabins and could not say enough about the place. We enjoyed visiting the site and would like to stay in a cabin next time. The hotel rooms were small/ The restaurant is only open on certain days. We plan to return to try out the cabins.
Comment from Hotel Management
Mar 21, 2017 by Bluegreen Customer Care, Hotel Management
Hello Patricia, Thank you for staying with us at Shenandoah Crossing! We are delighted you enjoyed the view and the fireplace. We are also thrilled you found the location to be beautiful! We appreciate your feedback. We hope you will join us again soon!
5 out of 5
by A verified traveler

Posted Mar 13, 2017 on Hotels
Really nice. Would come back
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Thank you for your review of Shenandoah Crossing!
5 out of 5
Recommended
for Couples
by A verified traveler from Norfolk, VA

Posted Mar 12, 2017
Great room at a great price! Visited Charlottesville, Gordonsville, and hiked Old Rag Mountain. Great for a weekend getaway!
Comment from Hotel Management
Mar 13, 2017 by Bluegreen Customer Care , Hotel Management
Hello Elena, Thank you for staying with us at Shenandoah Crossing! We are delighted you enjoyed our location! We appreciate your feedback. We hope you will join us again soon!
4 out of 5
by Melissa

Couples Weekend Getaway

Posted Feb 27, 2017 on Hotels
My husband and I had a very nice stay for a long weekend. The resort is beautiful. We had a one bed room, which is a little small. But it was fine for the two of us. Very nicely decorated. Had a refrigerator and coffee maker in the room. The restaurant at the lodge didn't serve breakfast, but there was coffee and hot tea in the lobby and we brought donuts. We enjoyed having breakfast out on the back porch and by the lake. Just be prepared or there is a general store at the resort. We didn't really use any of the resort amenities. But there is horseback riding, swimming, great playgrounds, mini golf and lots more. We enjoyed the wineries and breweries in the area, and went shopping in Charlottesville and Richmond. The resort is so close to so many great things! Highly recommend a stay there. We didn't sign up for a tour and they were fine with that!
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Hello Melissa, Thank you for staying with us at Shenandoah Crossing! We are delighted you enjoyed your unit! We are also pleased you liked our location and participated in several area activities! We appreciate your feedback and we hope you will join us again soon!
4 out of 5
by carmen

Posted Feb 27, 2017 on Hotels
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Thank you for your feedback of Shenandoah Crossing, Carmen!