Front of property

Reviews of Best Western La Metairie

3 out of 5
Best Western La Metairie
1 Bis Rue De Fouquieres, Gosnay, Pas-de-Calais

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 176 reviews" "
Rating 8 - Good. 66 out of 176 reviews" "
Rating 6 - Okay. 12 out of 176 reviews" "
Rating 4 - Poor. 1 out of 176 reviews" "
Rating 2 - Terrible. 2 out of 176 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Stayed 1 night in Dec 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lorraine

Stayed 1 night in Aug 2023

2/10 Terrible

Stephen

Liked: Cleanliness
Disliked: Room comfort
Noisy, cigar smoke room
We were in room 302 opposite the restaurant, music, noisy customers and the worst smell of cigar smoke. Do not stay here if you want a good night sleep after a long drive. No air conditioning, it was 34c, and you can’t open the windows due to cigar and cigarette smoke. The worst night sleep ever😢
Stayed 1 night in Jul 2023

10/10 Excellent

Colin

Stayed 1 night in Feb 2023

6/10 Okay

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heating wasn't adequate. Very cold indeed
Stayed 1 night in Dec 2022

2/10 Terrible

Philip

Stayed 1 night in Nov 2022

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place. Old Monastry converted into a Hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Excellent had everything we wanted and the meal in the distillery was really good. This is our third trip and will use again
Stayed 1 night in Sep 2022

10/10 Excellent

Graham

Stayed 1 night in Aug 2022

10/10 Excellent

Jason

Stayed 1 night in Aug 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another visit to this excellent hotel
We were grateful for an upgrade to the old part of the hotel complex. Unfortunately the gastronomic restaurant was closed except for breakfast, but we had a good meal at the Vasco. Very helpful staff and exceptional breakfast.
Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Stayed 1 night in Jul 2022

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another great stay
second visit and again superb lat time we ate in the Distillery and this time the Vasco i both great and let us check in early which was excellent
Stayed 1 night in May 2022

10/10 Excellent

Barbara

Stayed 1 night in Apr 2022

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located within a relatively close drive to motorway but at the same time quiet, well maintained with a safe feeling. Staff are outstanding. Selection of on site places to eat was delightful.
Stayed 1 night in Apr 2022

10/10 Excellent

Jouko A

Stayed 1 night in Mar 2022

8/10 Good

flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop off nesr A26
Stayed 1 night in Dec 2021
Response from Séverine MATHIEU Première de réception on Feb 9, 2022
Dear M., We would first like to thank you for your recent stay on our domain. Your satisfaction is our priority. we are very pleased to read your comment. We remain at your disposal. Looking forward to welcoming you for another stay. Cordially

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are always friendly and helpful 3 restaurants ( not always all open) on site plus a comfy warm bar
Stayed 1 night in Dec 2021
Response from Séverine MATHIEU Première de réception on Feb 9, 2022
Dear Ms., We would first like to thank you for your recent stay on our domain. Your satisfaction is our priority. we are very pleased to read your comment. We remain at your disposal. Looking forward to welcoming you for another stay. Cordially

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Séverine MATHIEU Première de réception on Feb 9, 2022
Bonjour Monsieur, Nous tenons tout d'abord à vous remercier de votre séjour sur notre domaine. Votre satisfaction est notre priorité. c'est avec grand plaisir que nous lisons votre commentaire. Nous restons à votre entière disposition. Au plaisir de vous accueillir pour un autre séjour. Bien cordialement

10/10 Excellent

MARK R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from reception department on Oct 19, 2021
thank you

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stop over on the way to the tunnel
Stayed 1 night in Aug 2021
Response from reception department on Aug 23, 2021
dear guest. we thank you for your stay. your satisfaction is our priority. see you a next time with pleasure. best regards

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Séverine MATHIEU Première de réception on Feb 9, 2022
Bonjour Monsieur, Nous tenons tout d'abord à vous remercier de votre séjour sur notre domaine. Votre satisfaction est notre priorité. c'est avec grand plaisir que nous lisons votre commentaire. Nous restons à votre entière disposition. Au plaisir de vous accueillir pour un autre séjour. Bien cordialement

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in an interesting setting
This hotel works well for us being situated off the main route to the Channel Tunnel It has some very nice buildings and connects alongside another hotel that shares its facilities for breakfast The staff are always friendly and welcoming.
Stayed 1 night in Jun 2021
Response from reception department on Jun 26, 2021
dear Guest We thank you first for your reviews. it is a pleasure to know that you enjoy your stay. We still stay at your disposal best regards

10/10 Excellent

Irene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from reception department on Jun 26, 2021
dear Guest We thank you first for your reviews. it is a pleasure to know that you enjoy your stay. We still stay at your disposal best regards

10/10 Excellent

Mandy, Uk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one night stay at this lovely hotel in beautiful grounds. The vegetable garden is amazing. We stayed in one of the stable rooms - very cool and comfortable and had a good meal at Vascos.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rural situation but easy access to the motorway
The staff are working hard to provide the usual hotel experience
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property conversion has real character. Easy to find just off the A26 motorway. Excellent food, service and atmosphere at the Distillerie restaurant. WiFi access troublesome. TV channels limited. Food a bit expensive
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to break trip from Plymouth to Alpes
Great location, very friendly staff, room was spacious and spotless clean. Two good restaurants next door that the reception staff booked for use on arrival. Will use the hotel again!
Stayed 1 night in Jan 2020
Response from Severine MATHIEU on Feb 5, 2020
dear Guest. We thank you for your review. It is a pleasure for us to know , that you enjoy your stay. With pleasure to welcome you another time in our domain best regards

6/10 Okay

Julia

Disliked: Cleanliness, property conditions & facilities
The bathroom had a problem causing the whole room to smell
Stayed 1 night in Jan 2020
Response from Séverine MATHIEU on Jan 30, 2020
Dear madam and mister We thank you for your review. We have well notice your remarks and we have contact the technical service in order to check that. we pleasure to see you another time Best regards

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover!
Great place to stay; lovely building, large, stylish and comfortable room. we stayed here with our dog at no extra charge. Beautiful adjacent grounds to walk around in the morning. Conveniently located off the main road. There is a nearby town with boulangerie, and there is a restaurant next door (we arrived late and didn’t try it). We have stayed here once before and we will always stay here on our drive down south. It is about 50mins drive from the euro tunnel.
Stayed 1 night in Dec 2019
Response from severine MATHIEU on Dec 23, 2019
Dear Madam, We thank you first for your recent review. It 's a pleasure for us to know that you enjoy your stay. with pleasure to welcome you another time in our domain. best regards

8/10 Good

Ian Darrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from séverine MATHIEU on Dec 6, 2019
Bonjour, Merci pour votre retour , votre satisfaction est notre objectif premier. Au plaisir de vous accueillir sur notre domaine. bonne journée

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay. Easy parking, spacious room and great restaurant. Very friendly staff on reception.
Stayed 1 night in Nov 2019
Response from severine mathieu on Nov 14, 2019
dear madam , We thank you for your reviews. Is a pleasure for us to know that you enjoy your stay.. see you soon with pleasure best regards

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Séverine MATHIEU on Oct 4, 2019
Bonjour, Merci pour votre retour, votre satisfaction est notre objectif premier. Au plaisir de vous accueillir une nouvelle fois dans notre domaine. Bien cordialement

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Séverine MATHIEU on Oct 2, 2019
cher client. Merci pour votre séjour au sein de notre établissement. Au plaisir de vous accueillir de nouveau. Bien cordialement

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Clean. Great bed and bed linen. Quiet location. Some lovely gardens to wander through. A great stop not too far from the channel ports
Stayed 1 night in Sep 2019
Response from Severine MATHIEU on Sep 11, 2019
dear Guest We thank you for your recent stay in our estblishment. your satisfaction is our priority. With pleasure to welcome you another time in our establishment. best regards

10/10 Excellent

mr k

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, convenient with great service
Great location , close to the motorway with good Amenities. 2 restaurants available at the time of our Stay . Comfortable rooms . We were given fans to Deal with the heat . The service was great both at reception and in the restaurant.
Stayed 1 night in Aug 2019
Response from Séverine MATHIEU on Aug 17, 2019
Dear Mister, We thank you for your stay in our establishment. It is a real pleasure to welcome you , your satisfaction is our priority. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. best regards

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from severine mathieu on May 31, 2019
bonjour, Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, tout comme vos commentaires. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous améliorer, vous nous aidez à vous offrir une expérience de qualité supérieure, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez nous voir bientôt. Si, à l'avenir, je peux vous aider de quelque manière que ce soit, n'hésitez pas à me contacter au 03 91 80 11 20. Encore une fois, merci d'avoir pris le temps de répondre à notre enquête. Nous sommes sensibles à votre fidélité pour notre marque. Cordialement,

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value hotel
Very good value for money. Clean and functional. Breakfast had a good choice but some things could have been a little fresher.
Stayed 1 night in Apr 2019
Response from severine MATHIEU on May 31, 2019
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Yours sincerely,

8/10 Good

malcolm

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019
Response from severine mathieu on Feb 28, 2019
Dear Mister Malcolm we thank you for your stay in our establishment It a pleasure to know that you enjoy your stay . we still stay at your dispsoal for any further information you may need. best regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem, not to be missed.
Great place to stay en-route to the Alps. Part of an historical estate with a chateau, (now hotel) and a number of Beautiful, unusual buildings. Our room had a vaulted brick ceiling, and an unusual brick bathroom. Everywhere was immaculately clean. There is a choice of 3 restaurants, we ate in la Vasco and had a really lovely meal. Nothing like the British best westerns, would definitely stay again, especially in summer as they have what I believe are beautiful gardens to wander around. Also a very good price.
Stayed 1 night in Dec 2018
Response from severine mathieu on Feb 26, 2019
dear mister robert we thank you for your stay in our establishment. it a pleaser to know that you enjoy your stay. on summer , the french garden is very beautiful , and you can visit it . we still stay at your disposal best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Angela

Spacious room and great restaurant.
Stayed 1 night in Nov 2018

10/10 Excellent

sunart6, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent convenient hotel en route. Room fine and very good restaurant Vasco
Stayed 1 night in Oct 2018

10/10 Excellent

Caroline, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay only an hour from the tunnel. The setting is delightful and it is well placed for travel links to sights around. We ate in two of the three restaurants, the La Distillerie and Le Vasco. Not cheap but food was very good and service was superb. We had an exclusive room which was spacious and comfortable and worth the extra.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a pity no british TV is available, given the number of British who stay. The guide says it is available but we could not obtain it on either of our last two visits.
Stayed 1 night in Oct 2018

10/10 Excellent

Jennifer

Spot On
Excellent staff, very clean and picturesque location!
Stayed 2 nights in Sep 2018

10/10 Excellent

mr k

More than expected
We had 2 rooms booked for 1 night on our way back to the UK. Great location off the motorway. Spacious rooms with separate loos, tea and coffee facilities , quiet, comfortable beds. 2 options for breakfast ( €7 for xpress) or buffet . 3 venues for dinner. Bar at the chateau ( within the grounds ) worth the visit. Had dinner at distillery brasserie , very good if a little pricey . Other options are a restaurant or a gastronomic option .. will definitely go again
Stayed 1 night in Aug 2018
Response from Séverine MATHIEU on Sep 6, 2018
dear mister We thank you first for your reviews. it's a pleasure for us to know that you enjoy your stay. See you a next time. best regards