Ratings based on 1,682 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from London

A city break location

Posted Apr 24, 2017
Pros: There was no hotel shop selling the fabulous pickled herrings in porter beer/whisky & mustard and honey so that we can take back as presents!!
Cons: Nothing - everything was great.
Location: The walk along the harbour is fantastic and you can cycle or jog. Also there is a fabulous outdoor space/hill to climb and get great views.
Hotel was absolutely fantastic - clean, friendly, beautifully restored with good spacious rooms and an excellent breakfast buffet. I went to Gothenburg with 2 friends to celebrate our birthdays and were really impressed with the best Western. The hotel is situated about 20mins tram ride from the central station area but the trams are so efficient and regular that this we welcomed the ride to see the architecture. The harbour area was lit up at night and eating in the hotel restaurant just brought out the beauty of the area. The harbour path provides an excellent place to walk, run or cycle which we did both days. The highlight was the Volvo tour only available from the hotel - 4 beautifully restored Volvos were parked outside the hotel and the guide was fluent in both swedish and englsh and managed to conduct the tour with humour. I would recommed this 100%.
4 out of 5
for Everyone
by A verified traveler from Doha-Qatar

Good for relax

Posted Apr 18, 2017
Its good location for relaxing but far from center, the hotel stsff are very nice especially madeline reception staff she upgrade my room directly when i complain about the bathroom,really she made us happy with nice view with waterfront room.
4 out of 5
by A verified traveler

great comftable hotel

Posted Nov 21, 2016 on Hotels
great hotel, poor jacuzzi. overall great place to stay. cheap parking next to the door. 3euro/24h
5 out of 5
by Kerry from Sunderland

Great views over the river

Posted Aug 30, 2016 on Hotels
Comfortable room with a lovely view over the river - loved the shower. Staff were friendly and helpful, even though the hotel was very busy. It's about a 15 min tram ride into the city centre, but you can buy day tickets from reception.
4 out of 5
by Maani from Norway

family holiday

Posted Jul 17, 2016 on Hotels
4 out of 5
by Matt from Sydney

Large rooms

Posted Jun 21, 2016 on Hotels
This was an interesting stay with the fire alarms evacuating the building at 1am. Fortunately this was a false alarm, although the hotel did not offer anything in return for the inconvenience. The breakfast was also lacking compared to many of the hotels we have stayed in across Europe. The bed was comfortable although it was hard to sleep without any air conditioning. Shower was nice. Free bottles of water in the mini bar were a nice touch. Parking cheap and outside the front door.
5 out of 5
by Ronna

This traveler left a rating score only Posted Jun 7, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 14, 2016 on Hotels
5 out of 5
by David from Swansea

Gothenburg quick visit

Posted May 6, 2016 on Hotels
A Quick visit to Volvo Torslanda, nice convenient hotel, with good food and service.
5 out of 5
by Peter from Glasgow

Very nice hotel and surroundings

Posted Apr 14, 2016 on Hotels
Perfect hotel by the water, close to city centre but in a quite relaxing area.