Ratings based on 2,462 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by Henrik

Posted Mar 24, 2017 on Hotels
Comment from Hotel Management
Mar 27, 2017
Hej Henrik, Tack för att du tog dig tiden att betygsätta din vistelse hos oss. Jag förstår att du hade en bra vistelse. Jag hoppas att du kommer tillbaka till oss så vi får möjlighet att göra din vistelse ännu bättre. Varmt välkommen tillbaka! med vänlig hälsning, Jolanta, reception
2 out of 5
by Johan

Posted Feb 10, 2017 on Hotels
A hotel with bedbugs otherwise ok...
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Johan We appreciate that you took your time to give us your feedback! However we are quite astonished by your remark about bedbugs since we have never had this problem in our hotel. We will, of course, check your room immediately. Kind regards, Jolanta, Reception
3 out of 5
by A verified traveler

Posted Feb 8, 2017 on Hotels
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Hej, Tack för att ni valde just oss för er vistelse i Göteborg och tack för att ni betygsatt oss. Jag förstår att ni hade en trevlig vistelse med för någon anledning har vi inte nått hela vägen fram. Jag hoppas att i framtiden ville ni ge oss ytterligare en chans så vi kan se till att ni få en bättre upplevelse. Varmt välkomna tillbaka! Med vänlig hälsning, Jolanta, Reception
5 out of 5
by Douglas

Posted Jan 26, 2017 on Hotels
A great winter stay in Goteborg
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Hej Douglas, Tack för att ni tog er tiden att ge oss din feedback! Fantastisk kul att ni hade det bra hos oss! Varmt välkomna tillbaka! Med vänlig hälsning, Jolanta, Reception
3 out of 5
by Craig

Good enough for short work trip

Posted Jan 18, 2017 on Hotels
I was only there for one night on a work trip. Staff were friendly and the hotel is nice enough. I arrived late at night (10pm) and the only option to eat was some sandwiches in the fridge; it's better than nothing but for 4* I expected a bit more. Breakfast was nice but there also wasn't anywhere else to eat in the hotel until 3pm which was a shame. I wanted to get some lunch and do some work to kill time but ended up just going to the airport instead. Overall the hotel is fine for a short work trip, it's clean and comfortable but 4* is probably not accurate based on other hotels I've stayed in.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Dear Craig, Thank you for taking your time to give us your feedbackI We really appreciate that as your feedback is the only way for us to get better. We take into consideration all your comments in order to improve our Product. I do hope that you would cosinder giving us another chance so we can make your stay better next time. Warm welcome back! Kind regards! Jolanta,Reception
3 out of 5
by A verified traveler

Posted Dec 20, 2016 on Hotels
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Hej, Tack för att ni valde just oss för er vistelse här i Göteborg och tack för att ni tog er tiden att ge oss feedback. Vi vill passa på och önskar er God Jul. Varmt välkomna tillbaka! Med vänlig hälsning, Jolanta
4 out of 5
by A verified traveler from Sweden

Good for a short trip

Posted Oct 14, 2016 on Hotels
Wide breakfast choices, close to downtown.
Comment from Hotel Management
Oct 16, 2016 by General Manager, Hotel Management
Thank you for takin´g your time to give us your feedback! Great to know that you enjoyed your stay with us! Warm welcome back to Hotel Liseberg Heden! Kind regards, Jolanta-Reception
4 out of 5
Recommended
for Everyone
by A verified traveler from UK-England

good all round hotel

Posted Sep 25, 2016
Pros: It was clean and tidy, Very helpful staff :-]
Cons: Make the fridges slightly bigger, + gym have more equipment
Location: Theme park, Universeum, Museums, Shopping Centres etc Some are just w walk away others you will need to get a tram or bus
Been to Gothenburg before since I was a kid in the 80's-But my gf of 4 years had never been to Sweden-This was the first time of going to this hotel
Comment from Hotel Management
Sep 30, 2016 by Reception, Hotel Management
Dear Mike, Thank you for your feedback. We are happy that you and your girlfriend enjoyed your stay with us and we do appreciate your comments and suggestions. I do hope that you will come and visit us again at Hotel Liseberg Heden next time you are in Gothenburg. Kind regards, Jolanta
5 out of 5
by A verified traveler

Great hotel for family and couples

Posted Sep 20, 2016 on Hotels
Very nice hotel, good bar area, great location, friendly people
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Thank you for your feedback! We are happy that you enjoyed your stay with us and hope that you will be coming back to Hotel Liseberg Heden sometime soon. Kind regards, Jolanta-Reception
5 out of 5
Recommended
for Everyone
by A verified traveler

Bijou hotel in centre of Gothenburg

Posted Sep 12, 2016
Hotell Heden is a small, friendly hotel with helpful staff. It is only two storey and built in Scandinavian style; it will not appeal if you don't like clean style and lots of pine! Excellently situated near a small park but in the centre of the city, with a beautiful flower garden. The bedrooms are small but well laid out with all the accessories you need e.g.TV, free w-ifi, kettle, iron etc. Very different from modern hotel chains, and I woulddefinitely stay here again
Comment from Hotel Management
Sep 15, 2016 by Reception, Hotel Management
Dear guest, thank you very much for your feedback! It warms our hearts to read it. That is excatly how we strive to be perceived! We do hope to see you back at Hotel Liseberg Heden next time you are in Gothenburg! Kind regards, Jolanta-Reception