Ratings based on 587 Verified Reviews

3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Clean and close to city center

Posted Sep 30, 2016 on Hotels
warm and friendly welcome customers
5 out of 5
by A verified traveler

Small inexpensive and good location in Göteborg.

Posted Sep 17, 2016 on Hotels
Three days, waiting for flight. Very friendly and helpful staff (Sweden seems to be populated with happy, engaging socially conscious and sharp people!). Location is very near trolley system that gives easy and cheap access to most of the city. Thoroughly enjoyed my stay.
3 out of 5
by A verified traveler

good enough for business trip stay

Posted Aug 27, 2016 on Hotels
I stayed with this hotel for just sleeping 5 nights in a business trip. It is a single room whose size is not big but enough for business travel because it has a computer/writing desk, chair/sofa and very good free WiFi. The bed is also very comfortable.The location is convenient, 5min walking from airport shuttle bus stop. Breakfast is continental and quite good. Some restaurants with different cuisines are nearby.
4 out of 5
by Keith from Philadelphia

Perfect Fit for Our Stay

Posted Jun 20, 2016 on Hotels
Great for one night stay in Gothenberg and Liseberg trip.
5 out of 5
Recommended
for Business Travelers
by Aleksandar

One nighter

Posted Aug 25, 2015 on RatesToGo
Room was good, clean and it is near the tram and bus lines. Breakfast is good also! Only minus is a small elevator, but it works for 1 person with luggage or 2 with small backpacks.
5 out of 5
by A verified traveler

Friendly staff, comfortable room

Posted Jun 14, 2015 on Hotels
Room was large and clean with high ceilings, and the free breakfast had good hot and cold options (cereals, eggs, bacon, sausages, cheese, cold cuts, breads, jams, yogurt). Free coffee, tea, ginger snaps and apples all day and night. The hotel staff were friendly and went out of their way to make me, my baby, and partner comfortable.
Comment from Hotel Management
Jun 23, 2015 by Hotell Onyxen, Hotel Management
Thank you so much for your lovely feed back! Have a great summer and maybe we will welcome you as our guests again someday!
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison, WI

Great location, staff, service

Posted Jun 12, 2015
Pros: Clean, quiet, excellent service from a friendly staff. The people there took the time to ask me how they could help make my stay pleasant.
Cons: I've got nothing. It was very easy to stay there.
Location: Well located; one block from a major bus/train stop. Close to stadium, concert hall and amusement park. An easy walk to downtown and major sites.
I can't say enough about how helpful and friendly the staff was at the Onyxen. I had a quick and easy check-in, they answered all my questions, greeted me every day and asked if there was anything I needed, and even took my postcards to the Post for me on a day when the mail carrier didn't pick-up at the hotel. The included breakfast was excellent with a wide range of hot and cold foods; it was the only meal I personally needed all day, although I think the attached restaurant was probably quite good and reasonably priced. Everything in my room worked the way it was supposed to; easy and reliable access to the internet, hot shower, and a comfortable bed. All of this for a good value.
Comment from Hotel Management
Jun 23, 2015 by Front office, Hotel Management
How easy and fun guests like you make it to run a hotel! We hope you know how much we appreciated having your smiling face here! Hotel Onyxen wishes you a great summer and hopefully we will see you again someday!
5 out of 5
Recommended
for Everyone
by A verified traveler from canterbury

nice!

Posted Jun 12, 2015
Pros: expedia
Cons: n/a
Location: it is near/by city center and really nearby the Scandinavium
really nice, helpful staff. clean room. nice breakfast, complimentary coffee/tea and cookies that were really good. very pleasant hotel.
Comment from Hotel Management
Jun 23, 2015 by Front Office, Hotel Management
Thank you for your comment!
4 out of 5
Recommended
for Everyone
by A verified traveler from Salisbury, MD, USA

Not bad

Posted Mar 26, 2015
Pros: Friendly staff Great breakfast Comfortable room
I arrived in Gothenburg a day earlier than originally expected, and my other hotel was booked, so I spent one night here before moving on to the next one. The concierge was very friendly. There was free coffee and cookies available in the lobby. The room was small (by US standards), but comfortable. The free wifi was appreciated, and the breakfast was exceptional. The small elevator was hilarious. It is only big enough for two (or one person with luggage). There is a note inside from the elevator itself, apologizing for its size, which it blames on its neighbors, the walls. Considering some of the hotels at which I stayed on this trip did not even have an elevator, this was a pleasant and memorable experience.
Comment from Hotel Management
Mar 31, 2015 by Reception, Hotel Management
Mike thank you for your feed back! It was a pleasure having you and the fact that you seem to have accepted our lifts modest size is great news. A warm welcome back if you visit Gothenburg again!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2014 on Hotels