Ratings based on 1,017 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Staff were nice and friendly. Convenient location

Posted Dec 12, 2017
The most I liked about my stay is that the staff were great. They were very friendly and accommodating. Always willing to help and had a smile on their face. I wouldn’t hesitate to recommend this hotel to anyone travelling to Barcelona. Only thing that I found was t great was that the rooms are quite dark and wasn’t kid friendly. It was more suitable for couples!
4 out of 5
Recommended
for Couples
by A verified traveler from Isle of Wight

Barcelona City Break

Posted Dec 9, 2017
Pros: The levels of service provided by all the staff at the Grand Hotel Central made this our best short break ever. Rooftop patio well worth a look !
Cons: I so desperately wanted to give the hotel a 5 in overall recommendation and would have if not for the level of noise from the street.
Location: The Grand Hotel Central enjoys an excellent location, within easy walking distance of La Ramblas & Gothic quarter as well as the beach front.
This was our first break away without children for over 20 years, so fairly special and we gave real consideration to where to stay. I have to say I was delighted that we went for the beautiful, modern and clean, Grand Hotel Central. From the moment we arrived into the hotel, the staff took such great care of us. Bags taken up, a bottle of Cava waiting for us in our room and best of all a room upgrade, which was a lovely surprise. If you get the opportunity, the breakfast service is well worth it and sets you up to enjoy the fantastic city of Barcelona, with many of the attractions readily on hand. Whilst the rooftop bar had closed for the session, complementary hot beverages are still available and you should not stay in this hotel without taking the time to sit (under the heaters if needed ) and enjoy the terrific view. I cannot recommend this hotel enough for the service alone and whilst all the staff were incredibly warm and friendly, Cristian especially shone out.
Comment from Hotel Management
Dec 11, 2017 by Jaime Estellés, Hotel Management
Dear Brian, Thank you for taking the time to share your experience following your recent stay at Grand Hotel Central. We are amazed to learn that our team did perform as always and provided a special stay. At the same time, please accept our apologies for the noise coming from the street. We remind our guests to speak to Reception if there is anything we can change to leave an excellent impression. Thank you again and we hope to welcome you back in the very near future. Best regards Jaime Estellés
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Superb hotel and location

Posted Dec 4, 2017
Pros: rooftop pool, the Suite
Cons: nothing
Location: slap bang middle of Barca walking to the main shops, port and attractions
Fantastic hotel with excellent facilities, the staff are awesome. The CIty Bar restaurant is so good - try the tenderloin and surprisingly good value for such a hotel quality. Only small complaint is that the "Thermal Suite" is actually just a sauna room whcih is 50 euros for 45 mins so we didnt use it. The rooftop pool was so good even in December and the view speaks for itself. 9.9/10
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfectly situated hotel

Posted Nov 19, 2017
Pros: Situation, staff, ambience.
Location: Highly convenient
Situated on the edge of the gothic quarter, this hotel is perfectly situated for easy taxi access and walking into the gothic quarter and La Rambla, as well as being very close to a metro station. The staff are unfailingly friendly, helpful and polite and the rooms clean, stylish and comfortable.
Comment from Hotel Management
Dec 11, 2017 by Jaime Estellés, Hotel Management
Dear Sue, Thank you very much for wonderful evaluation following your recent stay with us. We are pleased to learn that our team did perform as always and sincerely hope to welcome you back in the very near future. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Central location with excellent service

Posted Nov 17, 2017
From.the moment we arrived we felt very welcome.Upgraded to superior room Staff very attentive but not intrusive. Would certainly stay here again
Comment from Hotel Management
Dec 11, 2017 by Jaime Estellés, Hotel Management
Dear Guest Thank you for your wonderful comments and evaluation following your recent stay with us. We hope to welcome you back in the very near future. Best regards Jaime Estellés
5 out of 5
Recommended
for Couples
by A verified traveler from Kent UK

Perfectly Placed.

Posted Nov 16, 2017
Pros: Attentive staff, five star facilities, cleanliness, position
Cons: Nothing
Location: This hotel is central to all Barcelonas attractions.The cathedral and Gaudi exhibition are opposite and the Picasso museum nearby.
The hotel was within walking distance of the tourist bus routes, the harbour, local museums and a multitude of tapas bars and restaurants. The staff were friendly helpful and the hotel was five star all the way. We will be back!!
Comment from Hotel Management
Dec 11, 2017 by Jaime Estellés, Hotel Management
Dear Paul, Thank you for your wonderful evaluation. It is amazing for us to read that we were 5* all the way. I will definitely share your review with my team and hope to welcome you back very soon. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alberta

great service and close to everything

Posted Nov 16, 2017
Pros: warm and friendly staff, close to everything we wanted to see and do.
Location: Close to shops, restaurants and historic sites.
From the moment we checked in, the superior customer service was evident. Warm, friendly and inviting staff with every interaction. The room was modern but comfortable with all amenities. Hotel is located in the gothic quarter and close to sites, shopping and dinning.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Brunswick, Canada

Large room in a nice location

Posted Nov 15, 2017
Beautiful hotel. Lots of nice restaurants and bakeries close by. As well as a grocery store. The bed is a little hard.
Comment from Hotel Management
Dec 11, 2017 by Jaime Estellés, Hotel Management
Dear Carol Thank you for your wonderful comments and evaluation following your recent stay with us. We take your comments on board in regards to the softness of the bed. Thank you for the constructive feedback. We hope to welcome you back in the very near future. Best regards
4 out of 5
by A verified traveler

Posted Nov 10, 2017
Pros: Convenient location & great staff
Hotel was dark & not inviting. Rooms small & dark. Bathroom opened to bedroom with no door to shield light.
Comment from Hotel Management
Dec 11, 2017 by Jaime Estellés, Hotel Management
Dear Guest, Thank you for taking the time to share your experience with other travellers. We want to create a relaxed ambience within the property to break the busy life Barcelona follows. We are improving our facilities in regards to the privacy of the bathroom by adding curtains to separate these spaces. Thank you sincerely for your constructive feedback. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great Hotel at the centre of Barcelona

Posted Nov 3, 2017
Apt name as the hotel is truly grand and at centre of Barcelona. Credit fully goes to its fantastic staff and to name a few Pascual, Pau, Ruben, Marta and many others as well. Extensive choice of breakfast with lots of healthy options, very attentive staff at the restaurant. Dinner at the city bar was delicious. Good experience at the sky bar next to the pool with views over the city. Nice Gym, helpful room attenders, very nice people near the door helped during checkin and checkout finding taxis etc. Very close to the Cathedral, two metros (Jaume and Urquinoana) very close by, bus stop for the busturistic nearby. Family friendly hotel, good air conditioning and sound proofing. Enjoyed our stay.
Comment from Hotel Management
Dec 11, 2017 by Jaime Estellés, Hotel Management
Dear D Thank you for your wonderful comments and evaluation following your recent stay with us. We are glad that our location, property and specially staff members went out of their way to make your stay extra special. We hope to welcome you back in the very near future. Best regards