Ratings based on 1,112 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel but needs TLC

Posted Jan 18, 2018
Pros: Staff were friendly
Cons: Attention to detail, towel rails/toilet roll holder was hanging off.
Location: Fantastic location a magnificent restaurant next door, some great shopping and Plazas.
Stayed at this hotel over new years. The staff were fantastic and very helpful over all the hotel was nice but needs a little attention to detail. My room was nice enough, clean and ideal for just me but was tucked away with a view out the window of a wall, the bathroom fittings i.e toilet roll holder/towel rail were hanging off. I would recommend this hotel to a friend because it was in an ideal location the staff were great and the hotel over all was good.
Comment from Hotel Management
Jan 22, 2018 by mp, Hotel Management
Dear Sir, As General Manager, I want to personally thank you for sharing with us your comments on the Serhs Rivoli Rambla .. I'm glad to know that your stay with us was good. Thanks again, because comments like yours help us improve! We take note of the related aspects of improvement. I hope to welcome you back soon. Cordially, Miquel Peña Guest Relation Department
4 out of 5
Recommended
for Everyone
by A verified traveler

At heart of the city

Posted Jan 6, 2018
Pros: Location
Cons: TV very small and half of the channels didn't work.
Location in absolute center of activities. Close to public transportation.
Comment from Hotel Management
Jan 8, 2018 by Guest Relations Department, Hotel Management
Dear traveler, Thank you for having chosen the SERHS Rivoli Rambla Hotel for you recent stay in Barcelona and for sharing your opinion. We are glad to hear that overall your experience was positive, although we can assure you that we have well taken note of all your suggestions in order to improve the quality of our services. We hope to be able to welcome you back on a return visit to Barcelona. Best regards, Guest Relations Department
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2017
Hotel location to cruise terminals was fantastic. Hotel staff very friendly, upgraded through my Expedia status. Unfortunately room wasn’t as clean as it should have been. That was the only downfall of the hotel
Comment from Hotel Management
Dec 29, 2017 by Guest Relations Deparment, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from liverpool uk

Excellent position for everything

Posted Dec 23, 2017
Pros: Clean private and situated in the place where we love to stay
Cons: If anything maybe a few English channels on the tv
Location: Ideal location for everything
Stayed lots of time in this hotel excellent value for money
Comment from Hotel Management
Dec 29, 2017 by Guest Relations Department, Hotel Management
Dear Maria, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We hope to be able to welcome you back on a return visit to Barcelona. Best regards, Guest Relations Department
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great hotel right in La Rambla

Posted Dec 15, 2017
We stayed here for a night before joining a cruise. The hotel is well located and has easy access to restaurants and shops. The staff are friendly and helpful. We even got a free bottle of wine. Highly recommended.
Comment from Hotel Management
Jan 20, 2018 by Guest Relations Department, Hotel Management
Dear traveler, First of all, thank you for having chosen the SERHS Rivoli Rambla for you recent stay in Barcelona and for sharing your opinion with other travelers. Thank you for giving us a perfect rating and for your kind words about our location. We are glad to hear that overall your experience was positive. we hope to be able to welcome you back on a return visit to Barcelona. Best regards, Guest Relations Department
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great hotel in the center of everything.

Posted Dec 13, 2017
We stayed here for 5 nights in Barcelona. The hotel is in the center of town and very close to the tour bus stops and aerobics. The room was clean and came with everything. The bed was bigger than described, not a bad thing. In us terms it's close to a Cali king. The staff was very courteous and was able to get us your bus tickets and tickets to major attractions. As an added bonus they exchange currency.
Comment from Hotel Management
Dec 13, 2017 by Marta Creus, Hotel Management
Thank you very much for your comments. We love that you had a good experience with us. Having a good relationship with our customers is very important. We hope you return soon to Barcelona.
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Great experience

Posted Dec 10, 2017
Prime location, kind staff, facilitated room, great breakfast buffet. Will surely book again on my next stay @Barcelona. I highly recommend this hotel!
Comment from Hotel Management
Dec 13, 2017 by Marta Creus, Hotel Management
Thank you very much for your comments. We love that you had a good experience with us. Having a good relationship with our customers is very important. We hope you come back soon to Barcelona.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Brilliant Barcelona city break

Posted Dec 9, 2017
Fantastic hotel and location in the heart of Las Ramblas. Good amenities, helpful, friendly staff, clean and comfortable hotel. Would definately recommend and stay again.
Comment from Hotel Management
Dec 9, 2017 by Marta Creus, Hotel Management
Thank you very much for your comments. We love that you had a great stay with us. We hope you come back soon to Barcelona.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Great hotel

Posted Dec 6, 2017
Loved this hotel. Check in was painless, fast and we loved the hotel and the room. We would come back again.
Comment from Hotel Management
Dec 9, 2017 by Marta Creus, Hotel Management
Thank you very much for your comments. We love that you had a great stay with us. We hope you come back soon to Barcelona.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Posted Dec 1, 2017
Pros: location was central to everything, staff was very attentive.
Very nice hotel and staff. Close to Market, lots of shopping, transportation,
Comment from Hotel Management
Dec 1, 2017 by MP, Hotel Management
Dear Sir, As General Manager, I want to personally thank you for sharing with us your excellent comments about the Serhs Rivoli Rambla. I am glad to know that your stay with us was excellent. Thank you again because comments like yours encourage us to improve! I hope to welcoming you back soon. Yours sincerely, Miquel Peña Guest Relation Department