Ratings based on 357 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

A great place to stay.

Posted Jul 12, 2015
Pros: Friendly, clean, modern, heater works, great beds and pillows!
Cons: Perfect.
Location: Easy to find and close to shops.
The hotel room was wonderful. Clean and so comfortable. Our bed was amazing. Not often you stay at a motel and the bed and pillows are just as good as at home. Staff friendly and very helpful. 2 adults and 4 kids- the 4 single beds in one room was really good- so spacious. Will stay again.
Comment from Hotel Management
Jul 15, 2015 by Best Western Goulburn, Hotel Management
Hi Nat+4, Thank you for joining us in Goulburn. Vicki
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydeny

Posted Jun 15, 2015
Absolutely sensational with staff going above and beyond
Comment from Hotel Management
Aug 8, 2015 by Team BEST WESTERN Goulburn, Hotel Management
Thanks for the tick.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2015 on Wotif
The staff were friendly and helpful. Rooms were clean and beds were comfy.
5 out of 5
Recommended
for Business Travelers
by Tony from Euroa

The best resteraunt

Posted May 17, 2015 on Hotels
Very friendly, very helpful staff, at all levels. In particular, excellent restaurant. Exceptional menu with quality choice, quality presentation, quality staff, and cozy atmosphere. A highlight of the hotel, and region
4 out of 5
by A verified traveler from Sydney

Posted May 5, 2015 on Wotif
Pros: Stayed there before,
Cons: Maybe offered some sort of discount on the meal.
Location: We where there for work
We had been working all day, book this motel over the internet, took so long to book in, when i did order room service it took over 1.5 hours to arrive, then it was part wrong, very disappointed, did not take the chance on breakfast, so we went into town, I will not be back..
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Relaxing

Posted May 5, 2015
Pros: Very clean and comfortable, hotel has a nice restaurant. The bathroom was so clean, big and designed with taste.
Location: This hotel is about 2km from the city centre and on the same road.
Very attentive staff, I stopped over for a night and check out early, around midmorning I realised I had left all my money in the room safe, I gave them a call and picked it up that evening. no problems.
Comment from Hotel Management
May 6, 2015 by VJR, Hotel Management
Good morning Gabriela, Thank you for your review, and glad to help during your stay. Regards BEST WESTERN Goulburn
4 out of 5
Recommended
for Everyone
by A verified traveler from nsw

Great hotel

Posted May 2, 2015 on Wotif
We had a great experience! The room was big and family friendly, beds were comfortable and facilities where great!
2 out of 5
by A verified traveler from Sydney

Clean, but cold shower

Posted May 2, 2015 on Wotif
A tad disappointed, organised a special night for graduation of my son in goldburn. Had dinner at the restaurant cascade, meal was below average.my daughters kids meal which was steak chips and gravy. Had no gravy. My sons medium steak was rare my husbands pork was so over cooked was difficult to eat, my medium steak was so unevenly cooked parts where well done and parts raw. So we didn't order dessert then to make matters worse the water was tepid. Cost us over $300 for the night and so disappointed. I did let reception know about disappointment and she gave us a $25.00 discount. Less then 10% for disappointing dinner that could not be eaten at a cold shower.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wagga

Stop on way to Sydney

Posted Apr 11, 2015
Best family room we've ever stayed in. Also all meals were excellent
Comment from Hotel Management
Apr 14, 2015 by Best Western Goulburn, Hotel Management
Dear Steve, Thank you very much for your feedback, and glad you and your family enjoyed your stay. Hope to see you again on your next trip away from Wagga. Best regards The team at BW Goulburn
4 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle NSW

Nice place to stay. Close to town.

Posted Apr 9, 2015
Pros: Location. Staff. Amenities.
Cons: I would choose a single level room. Old people would struggle getting in to the spa bath & a trip downstairs to use the bathroom at night.
Location: Very central to town. Lots to see & do.
Food was great. Staff were great. An enjoyable stay.
Comment from Hotel Management
Apr 14, 2015 by BW Goulburn, Hotel Management
Dear Cathy, We are delighted you enjoyed your stay. Hope we can tempt you with some tasty new menu items next time you're in town. Regards, BEST WESTERN Goulburn