- Liked: Staff & service
Late Arrival Overnight Stay
Hotel ok for a quick overnight. A little tired though the staff are superb. Nice breakfast too
Located in Gouves, Erato Hotel is near theme parks and near the beach. Star Beach Water Park is a popular area attraction and if an activity is on the agenda, Heraklion Port and Crete Golf Club are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Freedom National Stadium or Pankritio Stadium. Looking to get your feet wet? Scuba diving, water skiing and parasailing adventures can be found near the property.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
On arrival at about 00:30 we found a note pinned to the door giving us a number to ring to be let in. Staff seemed unaware that we were travelling on a flight due in at 23:00 (and which was 30 minutes late). Our first room was disappointing, at the top of five flights of stairs and was very noisy with only one tatty bedside lamp. The only TV channels were Greek or German. There is no lift, so wheel-chair access would be out of the question. All rooms could only be accessed via stairs making it difficult even for some older people. Staff were helpful in re-locating us to a slightly more accessible room the next morning and retuning the TV to a single English channel (BBC News). Some staff were very helpful and friendly, indeed anxious to please. A noisy air-conditioning unit made sleeping difficult as the choice was either quiet but hot, or noisy but cool. Food was adequate and a good choice. Breakfast was Greek/Continental. Hospitality was geared towards German guests who were in the large majority. No problem with that but it made socialising difficult as neither of us speak much German and there seemed to be no other anglophone guests. The only car parking is on-street, which could sometimes be some distance from the hotel. The nearest beach with taverna was some 15-20 minutes walk away.
Pros: Cleanliness. Nice mature garden area.
Cons: Stairs. Owner came across as over-bearing at times.
Location: Poor. Few facilities close by.