Spa Suite Waterfront with Private Heated Pool | View from room

Reviews of Knossos Beach Bungalows Suites Resort & Spa

5 out of 5
Knossos Beach Bungalows Suites Resort & Spa
On the waterfront, Kokkini Chani, Hersonissos, Crete Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 183 out of 328 reviews" "
Rating 8 - Good. 95 out of 328 reviews" "
Rating 6 - Okay. 27 out of 328 reviews" "
Rating 4 - Poor. 14 out of 328 reviews" "
Rating 2 - Terrible. 9 out of 328 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Stay at an Affordable Paradise. Wow!
Incredible stay at Knossos Beach Hotel and Spa - 10/10. We felt very cared for! Every room was max 3 min from the crystal clear warm water, cabanas and beach chairs with umbrellas on the smooth sand beach. I thought we would want to do many things in Greece only to discover this hotel and beach was paradise - so I never left! Superb staff - every one, tasty cocktails on the beach, warm water exterior pool (we never used because the ocean was soft and warm without dangerous waves!). Delicious food, good wine selection. Paradise. And an affordable paradise!!
Stayed 2 nights in Oct 2023
Response from Stelios tamboukos on Nov 7, 2023
Dear Guests,Thank you for your comments and we are very happy that you enjoyed your stay with us.We hope to have the please in welcoming you back to our hotelkind Regards

8/10 Good

Humberto Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Andrew, Cham

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Excellent food. Really nice beach and swimming. Easy access to Heraklion by taxi or frequent and comfortable bus.
Stayed 7 nights in Oct 2023
Response from Guest Relations on Oct 21, 2023
Dear Andrew,On behalf of the whole team, we would like to thank you for your kindly crafted review following your recent stay at Knossos Beach Bungalows Suites Resort & Spa Resort!We are delighted to read that your overall experience was excellent and our people here treated you with our authentic Cretan hospitality. It is our constant endeavor to deliver the best and it is appreciation and feedback such as yours which motivates the entire team to continue striving for excellence.As we believe that personalized service and attention to the smallest details are important and make a significant difference, I am delighted that every single person at every position went beyond and above your expectations creating an unforgettable stay for you.It has been a pleasure looking after you and we are looking forward to your plans to bring you back to Knossos Beach Bungalows Suites Resort & Spa Resort!Kind regards,VassilisGuest Relations Officer

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Bungalow Stay
The resort was just amazing with beautiful white buildings and flowered pathways! We had a private Villa with a private pool and fabulous room service! The private restaurants on the resort was delicious! Highly recommended!
Stayed 2 nights in Sep 2023
Response from Guest Relations on Oct 21, 2023
Dear Mr Morris,Thank you very much for taking the time to share your experience at the Knossos Beach Bungalows Suites Resort & Spa.We are very happy to know you enjoyed your stay with us.Thank you also for mentioning our service level, as this is something we strongly pursue!Our entire team tries very hard in offering you the same experience that we would like to have when traveling, so thank you for recognizing our efforts.We would love to get the chance to welcome you back again.Kind Regards,VassilisGuest Relation Office

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Knosso beach bungalow was a nice way to end our 10 th anniversary vacation. The staff was kind the buffet was very tasteful but what I like the most was the view looking over the sea at the mountains and the fact that our private heated pool made this place a little gold mind. Well there’s nothing little about this place it’s huge but beautiful. I also liked you have your on private cabana on the beach. The grounds of Knossos is beautiful. Also if you feel like you want to dress up a little they do have a elegant restaurant you could try on the grounds too. Whether it’s a long stay or a weekend stay you will love your stay here. Oh and the night pictures are just as beautiful as the pictures in the day. We had a great week.
Stayed 5 nights in Sep 2023
Response from Guest Relations on Oct 21, 2023
Dear Miss Gloria,Thank you for choosing to stay at Knossos Beach Bungalows Suites Resort & Spa.We are committed to making our guests' stay with us a memorable one and we appreciate your feedback!We are really pleased to note that you enjoyed the comforts of our hotel, the food and that you were satisfied by our staff services.Thank you for the preference you have shown in our hotel and we would love to welcome you back as it was our pleasure having you here!Best regards,VassilisGuest Relations Department

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Guest Relations on Oct 21, 2023
Dear Ben,Thank you for taking the time to review our hotel during your recent stay.We very much appreciate your feedback and look forward to welcoming you back to the Knossos Beach!Best Regards,VassilisGuest Relations Department

8/10 Good

RIMMA

Traveled with family
Liked: Cleanliness
Beach view and Spa
Stayed 5 nights in Sep 2023
Response from Guest Relations on Sep 30, 2023
Dear Rimma,Thank you for taking the time to review our hotel during your recent stay.We very much appreciate your feedback and look forward to welcoming you back to the Knossos Beach!Kind Regards,VassilisGuest Relations Department

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Amenities
Lovely resort , staff super friendly and attentive . Such an amazing location with its own cove type beaches .
Stayed 5 nights in Aug 2023
Response from Guest Relations on Sep 2, 2023
Dear Elizabeth,Thank you very much for your wonderful review and kind comments of the Knossos Beach Bungalows Suites Resort and Spa.We are so pleased that you liked our hotel and enjoyed your stay with us.We are looking forward to seeing you again in the near future.Best Regards,Guest Relations Department

10/10 Excellent

ARIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful time The staff at the Restaurant yefsis was amazing I would come back again I felt very welcome Aristidis Hadis
Stayed 5 nights in Aug 2023
Response from Guest Relations on Sep 2, 2023
Dear Mr Hadi,Thank you for taking the time to review our hotel during your recent stay!We very much appreciate your kind feedback about the hotel and it's personnel and we are looking forward to welcoming you back to the Knossos Beach!Best Regards,Guest Relations Department

10/10 Excellent

Dewi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite with private pool and access to beach Room was a good size, and the private pool was a decent size too Access to beach was great, and it felt a little like a private beach, shared with a handful of people Food was great (Si La particularly nice food and views) Entertainment was OK, not the best but not the worst Staff were really good, always very polite and quick to take orders Loved our week and would definitely come back austin
Stayed 7 nights in Aug 2023
Response from Guest Relations on Sep 2, 2023
Dear Dewi,Thank you very much for your wonderful review and kind comments of the Knossos Beach Bungalows Suites Resort and Spa!We are so happy that our hotel provided you everything to make your stay comfortable.We certainly looking forward to seeing you again in the near future.Best Regards,Guest Relations Department

10/10 Excellent

Katerina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful with a serene and peaceful energy! A little paradise 💕
Stayed 4 nights in Aug 2023
Response from Guest Relations on Sep 2, 2023
Dear Katerina,Thank you for taking the time to review our hotel during your recent stay!We very much appreciate your feedback and look forward to welcoming you back to the Knossos Beach!Kind Regards,Guest Relations Department

10/10 Excellent

arthur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and beautiful property. Newly renovated and very luxury. Would again definitely book for my next trip to Crete.
Stayed 6 nights in Jul 2023
Response from Guest Relations on Sep 2, 2023
Dear Arthur,Thank you very much for your wonderful review and kind comments of the Knossos Beach Bungalows Suites Resort and Spa!We are so pleased that you liked our hotel and enjoyed your stay with us.We are looking forward to seeing you again in the near future.Best Regards,Guest Relations Department

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise!
Super convenient to the airport and ports. The hotel felt very high end and the accommodations were spacious and clean. The food was excellent, although Swell was a better restaurant than Si La. The room came with a stocked mini bar that was complementary and you could order anything you wanted from their mobile app and it would arrive within minutes. My wife and I had an awesome time there and would highly recommend this property!
Stayed 2 nights in Jul 2023
Response from Guest Relations on Sep 2, 2023
Dear Shaun,Thank you very much for your wonderful review and kind comments of the Knossos Beach Bungalows Suites Resort and Spa.We are so pleased that you liked our hotel and enjoyed your stay with us and that that we provided you with everything to make your stay comfortable.We are looking forward to seeing you again in the near future.Best Regards,Guest Relations Department

10/10 Excellent

Oralia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Guest Relations on Sep 2, 2023
Dear Oralia,.Thank you for taking the time to review our hotel after your stay!We hope to see you again in the near future.Best Regards,Guest Relations Department

10/10 Excellent

Basmah

Traveled with family
Property is clean, breakfast was good. The beach and sun beds were also up to expectations.
Stayed 3 nights in Jul 2023
Response from Guest Relations on Sep 2, 2023
Dear Basmah,Thank you for taking the time to review our hotel after staying with us!We very much appreciate your feedback and look forward to welcoming you back to the Knossos Beach!Kind Regards,Guest Relations Department

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being right on the beach!
Stayed 6 nights in Jun 2023
Response from Guest Relations on Sep 2, 2023
Dear Danielle,Thank you for taking the time to share your review.We are glad to know that you enjoyed the stay and had a great time with us.We hope to see you again in the near future!Best Regards,Guest Relations Department

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice options for dining and ocean access
Stayed 2 nights in Jun 2023

10/10 Excellent

Lori Rae

Stayed 2 nights in Jun 2023

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful holiday
Stayed 7 nights in Jun 2023

10/10 Excellent

vinod

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained Clean
Stayed 4 nights in May 2023

10/10 Excellent

Shana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful! The staff were amazing! The room and view were amazing!
Stayed 3 nights in Apr 2023

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Island suite with its own pool makes for a great stay. Terrific staff from management to housekeeping. Welcome dog Hermes - bonus! Very expensive all-inclusive option was not worth it unless you drink a lot. We didn’t. Vegetarian options for lunch and dinner very limited with limited protein sources. Lots of fruits, salads but spaghetti every meal as vegetarian entree source. Sila very limited menu and no substitutions or ability to make dish vegetarian (was there no chef for this restaurant that requires reservations?) Nice stay in nice quiet area 20 min from Eraklio. Staff works VERY hard to please so would recommend but not with inclusive option.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

ELINA, Newmarket

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all great with a warm and friendly attitude. The buffet was always great and had variety and new options each day. The room was spectacular with an easy trip to the beach which was perfect. Plenty of chairs and cabanas and the water was crystal clear. Would definitely come back.
Stayed 4 nights in Oct 2022

10/10 Excellent

Cedric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
then private pool and the direct access to the beach was amazing!!!! Loved a lot more than just that but there were the greatest thing about the room
Stayed 3 nights in Sep 2022

8/10 Good

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 14 nights in Aug 2022

2/10 Terrible

Nick

Traveled with family
Disliked: Property conditions & facilities
Very run down, tired old place. Not VIP quality. The 5 star rating is misleading if not lying. From the moment we drove in we could see it was old and poorly maintained. Beds, linens, lounges, gym equipment, etc should have been replaced a long time ago. The pools and hotel generally below 3 star. This hotel gives the Expedia Ratings system a really Bad Name.
Stayed 4 nights in Sep 2022

4/10 Poor

Hadar

Stayed 4 nights in Aug 2022

10/10 Excellent

Sandra

Stayed 2 nights in Aug 2022

8/10 Good

Codruta Alina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only 5 stars over there are the serving staff , other then that it s a clear 3 stars. Hotel itself really worn out and outdated , no renovation in the rooms , getting a shower without making all wet was a challenge , furniture, towels and bed sheets are very old and stained. Front desk very arrogant and not very helpful.We stayed there as a couple for 1 week with half bord ( get ready to pay the water or any other drinks separately) food generally was ok but a lot of repetitive as well. We certainly not go back to this hotel unless a change is made in front desk staff and renovation of the hotel.
Stayed 7 nights in Aug 2022

2/10 Terrible

Caroline

Traveled with family
Disliked: Property conditions & facilities
Didn’t do enough research on the property and booked it due to its location to the airport for direct international flights and for the port with sailings to the Cyclades. Those were good reasons to stay there- but were the same reasons it was the worst place we stayed and experienced in Crete. Flights flew overhead all day and all night. The hotel was never in contact with us. The food was mediocre, everyone smoked at all times everywhere. The room was dank, the linens were threadbare, the bathroom felt moldy. The quarters were small, the sea was the dirtiest we experienced in Crete, with alot of seaweed and flotsam, and my son reported a sewage smell. The restaurant food was not good and the singing was extremely loud and very dated and intrusive. They certainly tried and I’m sure all the staff were lovely- but the entire place was tired, rundown and a sad way to end what had been the most excellent stay in Crete.
Stayed 2 nights in Jul 2022

10/10 Excellent

Darin, creston

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did the all inclusive option and the drinks and food made it a great choice. They changed it up every night so you had different option
Stayed 2 nights in Jul 2022

2/10 Terrible

Michael

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property advertising is very misleading. This is not a 5-star as advertised. The rooms and the amenities are dated. Wouldn’t recommend it.
Stayed 6 nights in Jun 2022

4/10 Poor

Christophe

Traveled with family
Liked: Cleanliness
The hotel looks old and lacks maintenance. Wood fences not painted in ages, rusted iron, etc. We went to the buffet restaurant on the evening of our arrival. They told us it closed at 9:30 pm - pretty early for Greece. It was 9:27 pm. We went in and got a plate of salad. Then they removed all the food at 9:30 pm - all at once. No warning. No consideration we just arrived. The closest restaurant is a 10 min walk. We had great stays across several islands over a few weeks. This was not one of them, especially for a high price. Glad we stayed only one night.
Stayed 1 night in Jun 2022

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star accommodation.
Stayed 3 nights in May 2022

6/10 Okay

Ayesha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private pool was delightful the room was well stocked each day with drinks and water. Staff were lovely & very helpful without being intrusive.
Stayed 6 nights in May 2022

10/10 Excellent

ANAT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLEAN AND FRIENDLY
Stayed 4 nights in May 2022

8/10 Good

Fayez

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 10 nights in Apr 2022

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location and views from Bungalow rooms.
Stayed 2 nights in Oct 2021

10/10 Excellent

Vadim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife went here on our honeymoon and we absolutely loved it! We were just over the moon during our week stay. Staff was as nice as can be and the the restaurants served everything with olive oil and we LOVED it! Beautiful scenery and the Mediterranean Sea is to die for. Cannot recommend this place enough.
Stayed 6 nights in Aug 2019

4/10 Poor

Jessy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don't Get the All-Inclusive
The staff is very friendly and helpful. They are doing the best they can with what they've got, but this place appears to be poorly managed. Aside from the reception area and the restaurants, the facilities are becoming rundown: warped boards and bridges to walk on, dirty cabana curtains, stained sofa pillows, etc. We stayed in a suite with a sea view and a cabana. The view was fantastic and it was so nice to have an included cabana. We also opted for the all-inclusive, so we wouldn't have to leave the resort to find food. Unfortunately, the food and drinks included with the all-inclusive were really, really bad. I'm not a picky eater at all, but they were often inedible leaving me pretty hungry for our 2-night stay. The restaurant Si La is better...but only if you buy something NOT included in the all-inclusive. I feel like they are cutting corners, especially with the food and drinks. I ordered an inclusive margarita and it tasted like licorice. Just really, really bad. My husband threw out drinks as well. We left very disappointed with the food and drinks, but the beach was nice. The room was just OK, but definitely not a 5-star room. The only 5-star part of this place was the staff.
Stayed 2 nights in Aug 2021

8/10 Good

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021

10/10 Excellent

Princess Sultanah Al

Stayed 8 nights in Jul 2021

10/10 Excellent

Yolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. Great service and great staff who treats you like a member of the family. Kudos to Anastasia and Nina (F&B), Lefteris, Kostas and Georgina. The place has great architecture with great view of the aegean sea where one can capture the beautiful sunrise and the sunset. The place is clean and well-kept. There is still much to be desired with the food preparation and variety. Overall experience is great and looking forward to our next visit to the place.
Twilight at Knossos BB
Dawn at Knossos BB
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 8 nights in Jun 2021

10/10 Excellent

Emma, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & service, would definitely recommend.
Stayed 3 nights in Aug 2020
Response from Knossos Beach Bungalows Suites Resort & Spa on Sep 8, 2020
Dear Mrs. Emma, we would like to thank you for your feedback and your positive comments. We hope to have the chance to welcome you again in our hotel in the future. Kind regards,

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2020
Response from Knossos Beach Bungalows Suites Resort & Spa on Sep 8, 2020
Dear Sir/Madam, we would like to thank you for your rating. We wish to have the chance to accomodate you again in our hotel in the future. Kind regards,

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed, Location direct on the beach, breakfast just amazing, price quite reasonable, No complaints
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time at this resort. It was our first time in Greece and we will be back.
Stayed 4 nights in Oct 2019