Ratings based on 111 Verified Reviews

4.2 out of 5
79% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Sep 7, 2018
Comment from Hotel Management
Sep 11, 2018 by Stephanie W., Hotel Management
Thank you for rating us! We appreciate your feedback and having you as our guest.
5 out of 5
by A verified traveler from Michigan

Posted Sep 6, 2018
Such a beautiful place! Everything was wonderful! We especially loved the pool. Such a pretty setting!
Comment from Hotel Management
Sep 6, 2018 by Stephanie W. , Hotel Management
Thanks so much for your feedback! We really appreciate the glowing review and are glad you enjoyed your stay. The pool does feel like a hidden gem. Hope to see you again!
4 out of 5
by A verified traveler

Posted Sep 4, 2018
Beautiful property friendly dtaff, gorgeous location
Comment from Hotel Management
Sep 4, 2018 by Stephanie W., Hotel Management
Thank you for your feedback! We appreciate it and are so glad you enjoyed your stay.
5 out of 5
by A verified traveler

Posted Sep 1, 2018
Amazing historic place in a great location. Very unique
Comment from Hotel Management
Sep 6, 2018 by Stephanie W., Hotel Management
Thanks for making the journey up the mountain to visit us- and thanks for the feedback! We're happy to hear you enjoyed your stay.
4 out of 5
by A verified traveler from St George, Utah

Posted Aug 24, 2018
Great food, service is good. Rooms need updating.
Comment from Hotel Management
Aug 28, 2018 by Stephanie W, Hotel Management
Thank you for your feedback. We're glad you enjoyed the food and will keep your input regarding the rooms in mind.
5 out of 5
by A verified traveler

Posted Aug 19, 2018
Comment from Hotel Management
Aug 21, 2018 by Stephanie W. , Hotel Management
Thank you for the great review! We're glad you enjoyed your stay.
4 out of 5
by A verified traveler from Columbus, OH

Posted Aug 18, 2018
Read other reviews. It is as advertised. Setting fantastic. The one meal we had was excellent and had a fantastic view.
Comment from Hotel Management
Aug 21, 2018 by Stephanie W. , Hotel Management
Thank you for your feedback and great review. We appreciate it! We're happy to hear you enjoyed the food and setting.
2 out of 5
by A verified traveler from Mesa, AZ

Posted Aug 8, 2018
Misleading room description. Grossly overpriced Visiting this landmark is a must but don’t bother staying.
Comment from Hotel Management
Aug 16, 2018 by Stephanie, Hotel Management
Hello Mark, Sorry to hear you were unhappy with the room you reserved. We would be happy to hear what the discrepancy was between what the website describes and what you experienced at the historic hotel so that we may accommodate our guests in the most helpful way possible.
5 out of 5
by A verified traveler

Posted Aug 5, 2018
Comment from Hotel Management
Aug 21, 2018 by Stephanie W., Hotel Management
Thank you so much for the wonderful rating! We're happy to hear you enjoyed your stay and hope you will come back to visit us again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Nice View -- No in-room bathroom

Posted Jul 31, 2018
When I booked a "chalet with bunk beds," I figured it would be "rustic" in the sense that all the old park lodges are rustic. What I didn't know is that there would be no shower or toilet in the room. There were a number of shared bathrooms in our hallway, but it would've been nice to know that before booking. The friendliness of the staff was so so. The view of Mt Hood was marvelous as were the trails in the Mt Hood area.
Comment from Hotel Management
Aug 1, 2018 by Stephanie , Hotel Management
Thank you for your feedback. We are changing the description of the chalets to include the shared bathroom instead of putting in the "more information" window to eliminate confusion. We are glad you enjoyed the setting of the historic lodge and hope you will visit us again sometime!