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Reviews of The Cove Eleuthera

4 out of 5
The Cove Eleuthera
Queen's Highway, BS, Gregory Town

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 239 reviews" "
Rating 8 - Good. 54 out of 239 reviews" "
Rating 6 - Okay. 15 out of 239 reviews" "
Rating 4 - Poor. 3 out of 239 reviews" "
Rating 2 - Terrible. 3 out of 239 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Liz Russell - Director of Guest Experience on Mar 22, 2024
Thank you for your kind review! We are thrilled to hear you enjoyed your stay and hope to have you with us again in the near future.

8/10 Good

Stephen

Stayed 9 nights in Feb 2024
Response from Liz Russell - Director of Guest Experience on Mar 22, 2024
Thank you for your kind review! We are thrilled to hear you enjoyed your stay and hope to have you with us again in the near future.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2024
Response from Liz Russell - Director of Guest Experience on Jan 29, 2024
Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly Eleuthera
100% Caribbean Gem. You really feel the caribbean ambient , SUPER friendly staff and also 2 amazing beaches. And at least 20 more heavenly beaches. Go to Twin Cove Beach ( just an hour driving South)
Stayed 4 nights in Aug 2023
Response from Liz Russell - Director of Guest Experience on Aug 22, 2023
Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, quiet, great staff. able to stay high on the beach.
Stayed 4 nights in Jul 2023
Response from Liz Russell - Director of Guest Experience on Aug 7, 2023
Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Dean J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous, amazing place!!!
Stayed 4 nights in Jul 2023
Response from Liz Russell - Director of Guest Experience on Aug 7, 2023
Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Paul

Stayed 4 nights in Jul 2023
Response from Liz Russell - Director of Guest Experience on Aug 7, 2023
Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best places in the world!
This place is magical. There is no other place to describe it. If you are looking for a small and quite luxury hotel in absolute paradise, this is your place 🏖 The place was at 50% capacity and you felt like you had the whole place to yourself. The location, views, service, rooms, food is outstanding!! I would give it 20 stars if I could. Keep in mind that it is a small hotel, so you won't have tons of stuff to do. The place is more suitable for couples wanting to relax. But you can reserve activities around the island and I suggest you do. DO NOT MISS A BOAT TOUR to swim with sea turtles, stingrays and pigs. Top 3 hotels I have ever stayed at.
View from sunset bar
View from sunset bar
View from restaurant
Beach in front of rooms
Stayed 3 nights in Jul 2023
Response from Liz Russell - Director of Guest Experience on Jul 17, 2023
Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend the Cove
Stayed 4 nights in Jun 2023
Response from Liz Russell - Director of Guest Experience on Jul 17, 2023
Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Torri

Stayed 3 nights in May 2023

10/10 Excellent

Steve

Stayed 3 nights in May 2023

10/10 Excellent

vincent

Stayed 3 nights in May 2023

10/10 Excellent

Antonio, Delray Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cove is the best! Everyone is friendly and the Place is so relaxing. Has fun activities to do or just lay by beach and pool. Food is excellent as well as the service. Highly recommend
Stayed 3 nights in Mar 2023
Response from Liz Russell - Director of Guest Experience on Mar 13, 2023
We are thrilled to hear of your wonderful experience with us and look forward to your return. Stay tuned for our renovations and property upgrades!

4/10 Poor

Dale

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2023
Response from Nicole Allen on Feb 21, 2023
Hello Dale, we are so sorry that we did not meet your expectations. I would love to hear some feedback. Is there a number or email where you can be reached?

10/10 Excellent

Kelly

Traveled with partner
We loved the sushi chef and the food and beverage staff. They were absolutely amazing. Trying to convince my boyfriend to go back already! :)
Stayed 2 nights in Feb 2023
Response from Nicole Allen on Feb 21, 2023
Thank you Kelly for your wonderful review. We were happy to have you as our guest and are excited for your return.

10/10 Excellent

Felicia, Inglewood

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was beyond amazing from the check in with Melinda to the incredible staff at The Cove. I couldn't have had a more fantastic time there! The Cove will always be my first choice!

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cove is a perfect couples get away, it was our 35th anniversary. It is quiet and private. No crowds. The water in the 2 coves is beautiful; kayak, stand up paddle board, or snorkel to your hearts delight. Or just lay on the beach all day. Sunsets are awesome. The resort offers plenty to do from island tours, to boat tours, spa, etc.

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad muy bien mantenida y se nota que existe buena gerencia para ello. Además el personal muy amable y con disposición para la atención y servirte. Algunos detalles atribuibles a las personas y no al concepto y servicio en general por ello por uno o dos no puedo expresar desagrado. Vale mucho la pena ir e inclusive repetirlo. Excelente para parejas.
Stayed 3 nights in Jun 2022

8/10 Good

melanie, Plano

Stayed 3 nights in Apr 2022

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cove provided us with a 5 Star experience! Staff , food and location are all top notch.
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful secluded resort I have ever visited. I loved every single aspect. The food at the Freedom restaurant was absolutely phenomenal. If you are looking for a private restful get away, this is for you!
Stayed 3 nights in Mar 2020
Response from Jason Trollip - Managing Director on Mar 18, 2020
Thank you Traveler for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future. All our best wishes from Eleuthera!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful location. The staff were extremely helpful and kind. Food was excellent although a bit pricey.
Stayed 5 nights in Mar 2020
Response from Jason Trollip - Managing Director on Mar 15, 2020
Thanks for your wonderful review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2020
Response from Jason Trollip - Managing Director on Mar 15, 2020
Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Jason Trollip - Managing Director on Mar 15, 2020
Thanks for the 5* rating!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2020
Response from Jason Trollip - Managing Director on Mar 15, 2020
Thanks for your kind review!

10/10 Excellent

Donna

Stayed 4 nights in Feb 2020

10/10 Excellent

DeAnna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Property in the Bahamas!
The Cove is more beautiful in person than photos! The Master Cove Suite was big & dreamy with a direct view of the beach. Service was top-notch and the food was excellent. We never left the property!! Cannot wait to return!
Stayed 4 nights in Feb 2020
Response from Jason Trollip - Managing Director on Mar 15, 2020
Thank you DeAnna for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stayed 6 nights in Feb 2020
Response from Jason Trollip - Managing Director on Mar 15, 2020
Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Beautiful hotel! Really serene, quiet location and top notch service. Can't recommend it highly enough. My only complaint (which some people might prefer) is the very soft mattresses. Other than that, 5 stars
Stayed 5 nights in Feb 2020
Response from Jason Trollip - Managing Director on Feb 28, 2020
Thank you John for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future. All the very best from the Team at The Cove!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Jason Trollip - Managing Director on Feb 25, 2020
Thank you for your review.

8/10 Good

Verified traveler

Stayed 7 nights in Feb 2020
Response from Jason Trollip - Managing Director on Feb 23, 2020
Thank you for your kind review!

10/10 Excellent

LM, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A memorable experience. The Cove Eleuthera is one of the most relaxing and unique hotels I've stayed in!
Stayed 4 nights in Feb 2020
Response from Jason Trollip - Managing Director on Feb 23, 2020
Thank you LM, for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

4/10 Poor

Verified traveler

Stayed 4 nights in Feb 2020
Response from Jason Trollip - Managing Director on Feb 19, 2020
Thank you for your review. We are disappointed to hear that your stay did not meet your expectations. We take your feedback to heart and hope you will return for a better experience in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Jason Trollip - Managing Director on Feb 19, 2020
Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

8/10 Good

Terrence

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020
Response from Jason Trollip - Managing Director on Feb 4, 2020
Thank you for your review!

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not too sure there was anything different about this property compared to others. The one nice thing was that it wasn't full or busy at any point. Lack of consistently drove me nuts. House keeping cleaned something's one day but not the other day. We were vacationing with a group and sometimes they would have things in their room that others didn't receive. Dinner staff and food was different from night to night so things were always made differently or set up different. If you ordered the same thing on two different nights, you never knew what you were getting.
Stayed 5 nights in Jan 2020
Response from Jason Trollip - Managing Director on Jan 26, 2020
Thank you Traveler for your important review. We are disappointed to hear that our consistency did not meet your expectations. We take your feedback to heart and hope you will return for a better experience in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing place. Beatiful setting! The ocean front suite had a perfect view, and was right ok the beach. Grrat service.
Stayed 5 nights in Jan 2020
Response from Jason Trollip - Managing Director on Jan 15, 2020
Thank you Traveler for your great review! We are thrilled to hear you enjoyed your stay and look forward to welcoming you back in the future.

2/10 Terrible

Georg

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The property is pretty but the staff is not fit for duty. The staff is friendly but comunication sees difficult. Food comes cold and sides com after you're done with the main. Breakfast same thing, you get the toast once you're done with your eggs. It's EXTREMLY expansive for what it is. Everything you order costs (e.g. toast is USD 1.-)
Stayed 5 nights in Dec 2019
Response from Jason Trollip - Managing Director on Jan 7, 2020
Dear Georg, Thank you for this important review. We are disappointed to hear that your stay did not meet its expectations. We take your feedback to heart and hope you will return for a better experience in the future. Service is something that we continue to work on with training and development each day, i apologise that this did not go as planned over your stay. I would love to hear more from you, if you wouldn't mind contacting me to discuss this further, please do. All the best from Eleuthera.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from Jason Trollip - MD on Jan 3, 2020
Thank you Traveler for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beaches at the resort were fantastic. The Point Bar is an excellent place to watch the sunset with a cocktail.
Stayed 4 nights in Nov 2019
Response from Jason Trollip - Managing Director on Dec 8, 2019
Thank you Traveler for your kind review! So glad you had a great stay with us, please come again soon!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms were very small but very expensive. Staff were mostly nice, but had the usual "Bahamian " attitude problem. Food was "over the top " expensive, a dinner for two without drinks coming to at least $200. Not much to do outside of the hotel.
Stayed 14 nights in Jul 2019
Response from Jason Trollip Managing Director on Aug 25, 2019
Thank you for your review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location to unwind and relax. Food and service great.
Stayed 1 night in Aug 2019
Response from Jason Trollip - Managing Director on Aug 8, 2019
So glad you had a great time! Come visit us again soon!

10/10 Excellent

The35th

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome property, complete relaxation. the only thing I would wish for and that they would add more dishes to there dinner menu, ei: Filet Mignon
Stayed 2 nights in Jul 2019
Response from Jason Trollip Managing Director on Jul 31, 2019
Thanks for the feedback, hope to see you back soon!

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
There were small items that would have made ALL of the difference in the world...the white cushions on all outdoor furniture were moldy and no where close to white. You didn’t want to sit down for fear you’d get your clothes dirty. The pool and deck desperately need to be pressure washed. Overall, it just needs a good maintenance cleaning and it would make SO much difference.
Stayed 1 night in Jul 2019
Response from Jason Trollip Managing Director on Jul 31, 2019
Thanks for this important feedback, you're absolutely right, we need to take more care of ensuring our fabrics are kept pristine and white. We are going to work on this right away.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The staff is amazing, and the food was delicious! I loved the infinity pool, and the free paddleboard and clear bottom kayak!
Stayed 14 nights in Jun 2019
Response from Jason Trollip - Managing Director on Jul 23, 2019
Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Jason Trollip - Managing Director on Jul 23, 2019
Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like this property......so much to be said. 1. I love the view. 2. The staff was friendly and wonderful 3. The room was very nice. 4. The grounds were beautiful and simple. 5. I love how it's relaxing and laid back - no worries..... I highly recommend this beautiful place.
Stayed 6 nights in Jun 2019
Response from Jason Trollip - Managing Director on Jul 23, 2019
Thank you Traveler for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Jason Trollip - Managing Director on Jul 23, 2019
Thank you Dennis for your kind review! We are thrilled to hear you enjoyed your stay and hope to have you with us again in the near future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cove was the prettiest resort I have ever experienced. The design of the resort was perfect, very well thought out...the Infinity pool, the Point Bar, the two beaches, the Hammocks!!!...The minimalistic style of the rooms complimented the beauty of the island perfectly. Every staff member was friendly. Kirk at the Point Bar was awesome, Bridell at Concierge was super helpful. Although the food was $$, we never had a bad meal, and it was 5 star every time.
Stayed 4 nights in Jun 2019
Response from Jason Trollip - Managing Director on Jun 26, 2019
Dear Traveler, Thank you for your great review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future. Thank you also for the kind feedback on Kirk and Bridell, they are both superstars!

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the Bahamas!
Amazing location, great amenities, wonderful staff!
Stayed 4 nights in Jun 2019
Response from Jason Trollip - Managing Director on Jun 26, 2019
Thanks Alan for your great review! So glad you had a good time!