Gowen Vacations from $259

One of the cleanest rooms that I can recall staying in.

It was a beautiful building inside and out. The rooms were big and spacious with being a suite. We had a room with a view of the river from the 6th floor. The staff were friendly. The only problem I had was that I used the app to select our room and get the virtual key to avoid needing to stop and wait in line at the registration desk, but I still had to stop. Overall, it was an excellent stay.

Cleanliness, and amenities.

I always have liked this property when I go out to Grand Rapids. It’s in a safe, quiet area that is close to many stores (if you forget anything) and restaurants. 10 minute Uber to get to downtown.

I called prior to our stay and asked at check in to be near one of the teams (college football) staying at the hotel, they said they were booked and could not place us near the team. My reservation was made way before they were completely booked! Instead we were put on a floor with a bunch of young kids (hockey team). They were loud running around in the hallway and were playing hockey in front of the elevators. They finally quieted down until 10:45 when they started up again. We used the hot tub, there were 3 others using it also, when we went to get out we found there were no towels. One of the other people went to ask for towels, we all stayed in the hut tub another 15 - 20 minutes and no towels came. I went to the front desk and asked, they said they would bring some out, 10 minutes went by, no towels came. We just left and dripped on our way back to the room. We stayed at this hotel on 10-10-25 and had a great stay, last night was NOT a great stay for the experience and price we paid.