Ratings based on 209 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Good location, hotel staff can be much more nicePosted Feb 27, 2017
The hotel is small, clean, a lot of shade areas, beautiful landscape, large rooms. The mattress, linens were old and not comfy at all, air conditioner is noisy. Breakfast is ok, from plastic cups and plates. The hotel staff - specially reception people are so ignorant and not nice, it was unbelievable!! Overall - such beautiful beach and the ocean overshadow every unpleasant moments
for Couplesby A verified traveler
Nice condo complex centrally located in Grace BayPosted Feb 8, 2017
Pros: Location; pool area very comfortable with bar services; Dedicated beach area with lounge chairs and umbrellas included
Cons: Room we were in had a few issues - ice maker needed repair upon arrival; constant issues with in room safe and final day had issues with dishwasher
Location: Across the street with easy access to the beach and beachfront hotels . Walking distance to great restaurants and other businesses( grocery store)
Excellent location and value for a Turks vacation. Less expensive than beachfront hotels across the street yet you have access to almost all the same amenities. Beach is outstanding and the pool area is quiet and comfortable. If you are looking for a relaxing vacation without too many people at the pool or beach, this is the place to go.
Drawers on the wayPosted Jan 30, 2017 on Hotels
Our condo did not have a chest of drawers for our clothes. My husband moved some dishes and put his clothes in the kitchen cabinets. i live out of my suitcase. I mentioned this to the manager and he later told me that 3 chests had been ordered for lacking codes with owner approval. While the balcony glass doors have nice blackout curtains, the bathroom window does not and allows light into the bedroom all night because of the unusual configuration of shutters over the tub. This could be improved. The property was well managed with beautiful pools and trees. The beach area was terrific with many chairs and umbrellas. Our balcony was lovely and always shaded. I would recommend it now that chest of drawers are ordered.
for Everyoneby A verified traveler
Posted Jan 24, 2017
We had a lovely 4 night stay here- enjoyed being close to the beach and many great restaurants! Would definitely stay here again! The free breakfast is nice as well as the beach chairs and towels
for Couplesby A verified traveler from New York
Good ValuePosted Jan 16, 2017
Pros: The guests were nice and the front-desk staff was helpful most of the time. Ruth was with us for most of the stay and she was great.
Cons: Breakfast options could be improved, for example they could have better quality bread instead of sliced sandwich bread. There is no restaurant on site
Location: If you want to snorkel this hotel is far from the coral reefs (25 minute walk). There are no bikes for guests on site, but you can rent nearby.
Quiet and friendly hotel, a short walk to the beach through Grace Bay Club. It was within walking distance of the downtown area (10 minutes to the shopping center, 8 minutes to the grocery store). The management and front-desk staff were friendly overall. Our only issue with staff was one of the male pool staff members would stare at us during his morning shift and it was unnerving. We really enjoyed the rum punch reception. The music was lively. The guests were friendly. We danced and sang along. The rum punch was too sweet though. Our biggest complaint was the pool was not properly heated and the hot tub was warm. Because of that we did not get to use the facilities as much as we would have liked to. Also, if you have sensitive skin or hair bring your own toiletries. The soap can be harsh on your skin.
by A verified traveler from Trent Lakes Ontario
Need for improvementPosted Dec 3, 2016
Pros: Friendly staff Good location. Close to the beach and restaurants.
Cons: Rooms could be refreshed Mildew odour eliminated Pool kept cleaner More variety in continental breakfast
Location: Location was very good. Close to the beach, shopping, restaurants and car rentals.
Arrived at resort staff friendly, assigned room A103. Room had a very strong moldy/mildew odour and was well worn. Requested a different room and was assigned room A302. Room was less worn but still had a mildew odour. The odour was made tolerable by leaving the patio doors to the balcony open for the ten nights that we were there. After arriving home all our clothes had to be washed thoroughly to eliminate the mildew smell. (Possibility that the odour could be coming from the washing machines in the closet. The machines may need a thorough cleaning). The pool in front of A building had very cloudy water and could have used a vacuuming. Very sparse continental breakfast. Staff were very friendly and helpful.
for Everyoneby A verified traveler from NY
Great Vacation SpotPosted Nov 22, 2016
Pros: great deal, nice relaxing place
Cons: No improvement. FYI, no liquor sold in supermarket on Sundays, T&C coffee strong at breakfast- enjoyed making in room with own mix
Location: Great location- everything in walking distance
Great location, 2 minutes from nice beach, walking to store and restraunts
by A verified traveler
Only a 2 minute walk to the beach.Posted Nov 21, 2016 on Hotels
All the hotel staff we encountered were very friendly and helpful.
for Everyoneby A verified traveler from New York, NY
Amazing stayPosted Nov 19, 2016 on Orbitz
Friendly hotel staff. Super accommodating, and always going above and beyond. Rooms are comfortable. Hotel is close to beach and restaurants. Really great experience.
by A verified traveler
Great place that is close to the beach.Posted Nov 16, 2016 on Hotels
Very close to the beach. The staff at the hotel was very friendly and accommodating. It's a quiet place, so it's very relaxing. About a 10 to 15 min walk down the street are shops and additional restaurants.