Ratings based on 74 Verified Reviews

4.5 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from DC

Wonderful hotel with great staff

Posted Aug 10, 2017
Pros: Location, Rooms, Staff
Location: Gaudi's Casa Batlló is a five minute walk away. Designer shopping, good restaurants, Sagrada Familia, Park Guell, and a metro station all nearby
This is a fabulous hotel. It is extremely comfortable and the service is great. We stayed here for our family vacation for ten nights in August 2017. It is a perfect location. The rooms are lovely. We had a spectacular view of the Sagrada Familia from our balcony. We walked or metro-ed everywhere during our stay. The staff are extremely professional and nice. The roof top bar and plunge pool is a lovely place to relax after a day of sight seeing.
Comment from Hotel Management
Aug 10, 2017 by Cesar Royo - Guest Relations Manager , Hotel Management
Dear Helen, It is always a pleasure to receive positive comments and we truly appreciate you taking the time to send this to us. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. I personally will make sure our staff receives your compliments. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Desert, California

Royal Treatment

Posted Aug 8, 2017
Pros: Ambiance, Decor, Service, Quality of towels and bedsheets, Comfort, Royal treatment afforded each guest, Professionalism and warmth of the staff
Cons: Nothing except softer mattresses
Location: Fanciest shops in the city; close to La Pedrera Taxis available in front of hotel to reach major tourist attractions
Outstanding hotel that looks like a mini-palace. Exceptional staff that provides personal service to each guest. So many free amenities offered in each room. Most beautiful lobby parlor in all of Europe. A national landmark.
Comment from Hotel Management
Aug 10, 2017 by Cesar Royo - Guest Relations Manager, Hotel Management
Dear Sandy, We thank you for taking the time to give us feedback about your stay with us! It is always a pleasure to receive positive comments about our service, as we work every day to improve it. We hope to welcome you back in our property soon. Greetings from Barcelona,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2017
Love the Hotel great location , beautiful rooms, great buffet breakfast. Free wifi
Comment from Hotel Management
Jul 29, 2017 by Cesar Royo - Guest Relations Manager, Hotel Management
Dear guest, We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2017
elegant hotel at the top of the passeig de gracia. i would come here a million times.
Comment from Hotel Management
Jul 25, 2017 by Cesar Royo - Guest Relations Manager, Hotel Management
Dear guest, We are honored that you chose to stay with us when you were in Barcelona. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxury

Posted Jul 8, 2017
Expensive, but worth every penny. The staff was delightful and very helpful. Don't miss the rooftop terrace! Sit with a glass of wine and enjoy the expansive view of the city.
Comment from Hotel Management
Jul 10, 2017 by Cesar Royo. Guest Relations Manager, Hotel Management
Dear guest, Thank you for taking the time to share your feedback! We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We strive to ensure that our guests receive the royal treatment they deserve especially when staying with us. We would love to welcome you back again to stay with us in the near future. We look forward to your next visit! Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from charlotte nc

Great location, lovely hotel

Posted Jun 8, 2017
Wonderful stay. Will come back next time! Room was clean and comfortable, spacious and walking my distance to many attractions
Comment from Hotel Management
Jun 10, 2017 by Cesar Royo. Guest Relations Manager, Hotel Management
Dear guest, Thank you kindly for your review! It is such a pleasure to hear that you enjoyed your stay with us! Our location is conveniently close to shopping areas, dining, and attractions making it a prime destination. We are highly looking forward to your next visit to Barcelona and we hope to see you again soon! Warmest Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted May 31, 2017
Beautiful hotel in a great location. Great staff. Nice rooftop bar.
Comment from Hotel Management
Jun 3, 2017 by Cesar Royo. Guest Relations Manager, Hotel Management
Dear Ms. Ellen, Thank you so much for taking the time to review your stay with us. We are thrilled to hear that you enjoyed your time in the Rooftop Bar on the 6th floor of our building. We will be sure to pass your kind words along to our staff, whom I am sure they will be glad to hear. We look forward to welcoming you back to Casa Fuster soon! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved loved loved this hotel!

Posted May 26, 2017
We thoroughly enjoyed our visit to Barcelona and our stay at Casa Fuster. The rooms are beautiful and the beds are extra comfortable. Great location and fantastic staff. Can't wait to come back.
Comment from Hotel Management
May 26, 2017 by Cesar Royo - Guest Relations Manager, Hotel Management
Dear guest, We truly appreciate you taking the time to express your positive opinion. We are honored that you chose to stay with us when you were in Barcelona. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel..

Posted May 25, 2017
Perfect location, very kind friendly staff..our room could be a bit bigger but still acceptable..clean soft towels..very comfy bed..overall we loved it..
Comment from Hotel Management
May 25, 2017 by Cesar Royo - Guest Relations Manager, Hotel Management
Dear guest, It is always a pleasure to receive positive comments and we truly appreciate you taking the time to send this to us. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. I personally will make sure our staff receives your compliments. Kind regards,
4 out of 5
by Vademati

Posted May 21, 2017 on Hotels
Hotel was clean and loved the location. Staff was so pleasant and helpful every step of the way
Comment from Hotel Management
May 24, 2017
Dear guest, We are honored that you chose to stay with us when you were in Barcelona. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. Best regards, Cesar Royo - Guest Relations Manager